0001829864-26-000113 | 10-Q | XBRL Viewer

Stock-Based Compensation (Tables)

3 Months Ended

Mar. 31, 2026

Share-Based Payment Arrangement [Abstract]

The following table summarizes the stock option, RSU and PSU activity for the three months ended March 31, 2026:


	Options			RSUs			PSUs
	Number of options	Weighted - average exercise price(1)		Number of RSUs	Weighted - average grant date fair value(2)		Number of PSUs	Weighted - average grant date fair value(2)(3)
Outstanding at January 1, 2026	3,599,988	$	22.19	3,570,679	$	13.96	636,198	$	12.51
Granted	—	$	—	1,777,720	$	10.59	356,136	$	10.60
Exercised or released	(20,494)	$	3.81	(1,431,730)	$	14.70	(74,914)	$	13.33
Forfeited, cancelled, or expired	(5,756)	$	36.87	(59,341)	$	13.29	(90,089)	$	13.45
Outstanding at March 31, 2026	3,573,738	$	18.97	3,857,328	$	12.14	827,331	$	11.89

(1) Outstanding at March 31, 2026 includes the exercise price reduction for out-of-the-money stock options.

(2) Includes the liability-classified portion of the award as the fair value did not change.

(3) Granted and outstanding at March 31, 2026 excludes award tranches for which there is no grant date or grant date fair value.

Schedule of RSU Activity

The following table summarizes the stock option, RSU and PSU activity for the three months ended March 31, 2026:


	Options			RSUs			PSUs
	Number of options	Weighted - average exercise price(1)		Number of RSUs	Weighted - average grant date fair value(2)		Number of PSUs	Weighted - average grant date fair value(2)(3)
Outstanding at January 1, 2026	3,599,988	$	22.19	3,570,679	$	13.96	636,198	$	12.51
Granted	—	$	—	1,777,720	$	10.59	356,136	$	10.60
Exercised or released	(20,494)	$	3.81	(1,431,730)	$	14.70	(74,914)	$	13.33
Forfeited, cancelled, or expired	(5,756)	$	36.87	(59,341)	$	13.29	(90,089)	$	13.45
Outstanding at March 31, 2026	3,573,738	$	18.97	3,857,328	$	12.14	827,331	$	11.89

(1) Outstanding at March 31, 2026 includes the exercise price reduction for out-of-the-money stock options.

(2) Includes the liability-classified portion of the award as the fair value did not change.

(3) Granted and outstanding at March 31, 2026 excludes award tranches for which there is no grant date or grant date fair value.

Schedule of PSU Activity

The following table summarizes the stock option, RSU and PSU activity for the three months ended March 31, 2026:


	Options			RSUs			PSUs
	Number of options	Weighted - average exercise price(1)		Number of RSUs	Weighted - average grant date fair value(2)		Number of PSUs	Weighted - average grant date fair value(2)(3)
Outstanding at January 1, 2026	3,599,988	$	22.19	3,570,679	$	13.96	636,198	$	12.51
Granted	—	$	—	1,777,720	$	10.59	356,136	$	10.60
Exercised or released	(20,494)	$	3.81	(1,431,730)	$	14.70	(74,914)	$	13.33
Forfeited, cancelled, or expired	(5,756)	$	36.87	(59,341)	$	13.29	(90,089)	$	13.45
Outstanding at March 31, 2026	3,573,738	$	18.97	3,857,328	$	12.14	827,331	$	11.89

(1) Outstanding at March 31, 2026 includes the exercise price reduction for out-of-the-money stock options.

(2) Includes the liability-classified portion of the award as the fair value did not change.

(3) Granted and outstanding at March 31, 2026 excludes award tranches for which there is no grant date or grant date fair value.

Schedule of Stock Based Compensation Expense

The following table summarizes the components of stock-based compensation expense recognized for the periods presented:


	Three months ended March 31,
(in thousands)		2026		2025
Cost of services		$	291	$	202
Selling, general and administrative expense		6,280		8,547
Total		$	6,571	$	8,749

Unaudited Condensed Consolidated Statements of Shareholders’ Equity - USD ($) $ in Thousands	Total	Class A common stock	Class B convertible common stock	Common Stock Class A common stock	Common Stock Class B convertible common stock	Additional paid-in capital	Retained earnings (Accumulated deficit)	Accumulated other comprehensive loss	Treasury stock
Beginning balance (in shares) at Dec. 31, 2024				33,215,441	70,032,694
Beginning balance at Dec. 31, 2024	$ 496,919			$ 332	$ 700	$ 726,917	$ (44,114)	$ (25,389)	$ (161,527)
Beginning balance (in shares) at Dec. 31, 2024									13,323,977
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock for settlement of equity awards (in shares)				1,237,630
Issuance of common stock for settlement of equity awards	218			$ 12		206
Shares withheld related to net share settlement (in shares)				(376,750)
Shares withheld related to net share settlement	(5,114)			$ (3)		(5,111)
Repurchase of common stock (in shares)									750,691
Repurchase of common stock	(10,107)								$ (10,107)
Stock-based compensation expense	8,749					8,749
Net income	21,148						21,148
Other comprehensive income (loss)	8,498							8,498
Ending balance (in shares) at Mar. 31, 2025				34,076,321	70,032,694
Ending balance at Mar. 31, 2025	520,311			$ 341	$ 700	730,761	(22,966)	(16,891)	$ (171,634)
Ending balance (in shares) at Mar. 31, 2025									14,074,668
Beginning balance (in shares) at Dec. 31, 2025		35,463,015	55,032,694	50,899,239	55,032,694
Beginning balance at Dec. 31, 2025	$ 599,989			$ 509	$ 550	754,773	58,161	(24,695)	$ (189,309)
Beginning balance (in shares) at Dec. 31, 2025	15,436,224								15,436,224
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock for settlement of equity awards (in shares)				1,527,138
Issuance of common stock for settlement of equity awards	$ 78			$ 15		63
Shares withheld related to net share settlement (in shares)				(475,988)
Shares withheld related to net share settlement	(4,417)			$ (4)		(4,413)
Stock-based compensation expense	5,210					5,210
Reclassification of liability-portion of awards	(6,687)					(6,687)
Distribution of dividends	(332,788)						(332,788)
Net income	24,332						24,332
Other comprehensive income (loss)	(10,752)							(10,752)
Ending balance (in shares) at Mar. 31, 2026		36,514,165	55,032,694	51,950,389	55,032,694
Ending balance at Mar. 31, 2026	$ 274,965			$ 520	$ 550	$ 748,946	$ (250,295)	$ (35,447)	$ (189,309)
Ending balance (in shares) at Mar. 31, 2026	15,436,224								15,436,224

Summary of Significant Accounting Policies (Tables)

3 Months Ended

Mar. 31, 2026

Accounting Policies [Abstract]

Schedule of Concentration Risk

The following table presents the service revenue percentage and accounts receivable percentage for clients that represented greater than 10% of the Company’s service revenue:


Client	Service revenue percentage				Accounts receivable percentage
	Three months ended March 31,					March 31, 2026	December 31, 2025
	2026		2025
A	24	%	26	%			11	%	19	%

Commitments and Contingencies	3 Months Ended
Commitments and Contingencies	Mar. 31, 2026
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal Proceedings The Company is subject to various legal proceedings, claims, and litigation arising in the ordinary course of business. Although the outcomes of such matters cannot be predicted with certainty, the Company believes that resolution of all such pending matters will not, either individually or in the aggregate, have a material adverse effect on its business, operating results, cash flows, or financial condition. However, given the inherent unpredictability of litigations, arbitrations, claims, inquiries, investigations and proceedings, it is possible that an adverse outcome in certain matters could have a material adverse effect on our business, operating results, cash flows, or financial condition in any future period. In addition, there can be no assurance that material losses will not be incurred from claims where potential losses have not yet been determined to be probable or possible and reasonably estimable. On January 15, 2025, putative TaskUs stockholder James Eaton filed a derivative lawsuit in the Court of Chancery of the State of Delaware, captioned Eaton v. Maddock, et al. (C.A. No. 2025-0043-NAC), purportedly on behalf of the Company against certain current and former members of its Board of Directors. Eaton previously delivered a demand pursuant to 8 Del. C. §220 on TaskUs on July 3, 2024, which the Company responded to on September 16, 2024. The Eaton complaint asserts a claim for breach of fiduciary duty and alleges that TaskUs’s public filings included misstatements regarding its low employee attrition rate and high Glassdoor rating in the lead-up periods to the Company’s IPO and secondary public offering in October 2021 (“SPO”). The complaint alleges that because of TaskUs’s breach, the Company has suffered damages in the form of: (1) legal fees associated with litigation; (2) loss of reputation and goodwill; (3) costs associated with investigations into the misstatement allegations; (4) money used to facilitate the IPO and SPO; (5) insider profits derived from the IPO and SPO; and (6) loss of Company revenue and profits. On June 5, 2025, the parties moved to stay the action, which the Court granted on June 6, 2025. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. On March 6, 2025, putative TaskUs stockholder Kalvin Tucker filed a derivative lawsuit in the United States District Court for the Southern District of New York, captioned Tucker v. Dixit, et al. (No. 25-cv-01875), purportedly on behalf of the Company against certain current and former members of its Board of Directors. The Tucker complaint includes allegations that are substantially similar to those in the Eaton case and asserts claims for contribution, breach of fiduciary duty, aiding and abetting breaches of fiduciary duty, unjust enrichment, and waste. On June 10, 2025, the parties moved to stay the action, which the Court granted on June 11, 2025. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. On May 27, 2025, a purported class action captioned Nelson Estrada, individually and on behalf of all others similarly situated v. TaskUs, Inc., was filed in the United States District Court for the Southern District of New York against the Company. An amended complaint was filed on September 16, 2025 that added additional plaintiffs Allen Joo, Tiba Parsa, Tim Reynolds, and Craig Burson. The amended complaint alleges that plaintiffs’ data was implicated in a Coinbase data breach announced on May 14, 2025, that the breach involved TaskUs employees providing overseas support services to Coinbase who improperly accessed information related to his account, and that a subset of the plaintiffs had cryptocurrency assets stolen in ways that they allege was related to the breach. The amended complaint asserts claims for negligence, negligent hiring/supervision, conversion, fraud, breach of implied contract, unjust enrichment, declaratory and injunctive relief, violation of the unfair and deceptive trade law statutes of various states, and violation of the California Consumer Privacy Act. Plaintiff seeks to certify a class of all persons in the United States whose personally identifiable information was compromised in the Coinbase data breach, as well as a similarly defined California sub-class, and a sub-class of individuals whose cryptocurrency assets were stolen by those who received personally identifiable information as a result of the breach. Plaintiffs request damages, pre- and post-judgment interest, attorneys’ fees, and any other relief allowable under law. On October 30, 2025, the Company filed a motion to dismiss the amended complaint, which is currently pending. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. Indemnification In addition, in the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which we agree to indemnify clients, vendors and other business partners with respect to certain matters, including, but not limited to, losses arising out of breach of such agreements, cybersecurity breach, services to be provided by us or from intellectual property infringement claims made by third parties. Historically, we have not experienced significant losses on these types of indemnification obligations; however, the Company may incur significant losses related to such indemnification obligations in the future.

Unaudited Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Cash flows from operating activities:
Net income	$ 24,332	$ 21,148
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation	11,055	10,003
Amortization of intangibles	5,006	4,976
Amortization of debt financing fees	509	149
Gain on disposal of assets	(51)	(30)
Provision for credit losses	111	283
Deferred taxes	(118)	74
Stock-based compensation expense	6,571	8,749
Changes in operating assets and liabilities:
Accounts receivable	7,857	(6,657)
Prepaid expenses and other current assets	(7,713)	(5,489)
Operating lease right-of-use assets	5,619	4,668
Other noncurrent assets	(62)	(1,613)
Accounts payable and accrued liabilities	(4,242)	1,380
Accrued payroll and employee-related liabilities	(5,111)	(3,695)
Operating lease liabilities	(5,771)	(4,020)
Income tax payable	7,580	6,659
Deferred revenue	520	(228)
Other noncurrent liabilities	212	(81)
Net cash provided by operating activities	46,304	36,276
Cash flows from investing activities:
Purchase of property and equipment	(10,205)	(14,480)
Net cash used in investing activities	(10,205)	(14,480)
Cash flows from financing activities:
Proceeds from long-term debt	500,000	0
Payments on long-term debt	(241,988)	(3,375)
Payments for debt financing fees	(9,015)	0
Proceeds from employee stock plans	78	218
Payments for taxes related to net share settlement	(5,096)	(5,114)
Payments for stock repurchases	0	(9,684)
Distribution of dividends	(332,788)	0
Net cash used in financing activities	(88,809)	(17,955)
Increase (decrease) in cash and cash equivalents	(52,710)	3,841
Effect of exchange rate changes on cash	(6,701)	845
Cash and cash equivalents at beginning of period	211,676	192,166
Cash and cash equivalents at end of period	$ 152,265	$ 196,852

Related Party (Details) $ in Millions	3 Months Ended
Related Party (Details) $ in Millions	Mar. 31, 2026 USD ($)
Blackstone Securities Partners L.P. \| Debt Refinancing \| Affiliated Entity
Related Party Transaction [Line Items]
Amount of transaction	$ 1.0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-1

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-1

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 850
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-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483326/850-10-50-3

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147480738/235-10-S50-1

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(k)(2))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480678/235-10-S99-1

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
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-Paragraph 1
-Subparagraph (SX 210.4-08(k)(1))
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 310
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481990/310-10-45-13

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
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-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.6-07(2)(c)(2)(i))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479134/946-220-S99-1

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.6-07(2)(c)(2)(ii))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479134/946-220-S99-1

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.6-07(2)(g)(3))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479134/946-220-S99-1

+ Details

Summary of Significant Accounting Policies

3 Months Ended

Mar. 31, 2026

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

(a) Basis of Presentation

The accounting and reporting policies of the Company are in accordance with accounting principles generally accepted in the United States of America ("US GAAP"). Our Annual Report on Form 10-K for the year ended December 31, 2025 (the "Annual Report"), as filed with the Securities and Exchange Commission (the "SEC"), includes a discussion of the significant accounting policies used in the preparation of our consolidated financial statements. There have been no changes to the Company’s significant accounting policies described in the Annual Report that have had a material impact on the Company’s condensed consolidated financial statements and related notes.

These unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with US GAAP for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and notes required by US GAAP for complete financial statements and should be read in conjunction with the Company’s audited consolidated financial statements and notes thereto for the year ended December 31, 2025 included in the Annual Report. In the opinion of the Company, the accompanying unaudited condensed consolidated financial statements contain all adjustments, consisting of only normal recurring adjustments, necessary for a fair statement of its financial position as of March 31, 2026 and its statements of income, comprehensive income and shareholders’ equity for the three months ended March 31, 2026 and 2025, and cash flows for the three months ended March 31, 2026 and 2025. The condensed consolidated balance sheet as of December 31, 2025, was derived from audited annual financial statements but does not contain all of the footnote disclosures from the annual financial statements.

(b) Use of Estimates

The preparation of consolidated financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant items subject to such estimates and assumptions include the determination of useful lives and impairment of fixed assets; allowances for credit losses; the valuation of deferred tax assets; the measurement of lease liabilities and right-of-use assets; valuation of forward contracts; valuation of stock-based compensation; valuation of acquired intangible assets and goodwill, as well as related impairment assessments, and reserves for income tax uncertainties and other contingencies.

The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. The Company has no variable interest entities in its corporate structure.

(d) Concentration Risk

Most of the Company’s clients are located in the United States. Clients outside of the United States are concentrated in Europe.

The following table presents the service revenue percentage and accounts receivable percentage for clients that represented greater than 10% of the Company’s service revenue:


Client	Service revenue percentage				Accounts receivable percentage
	Three months ended March 31,					March 31, 2026	December 31, 2025
	2026		2025
A	24	%	26	%			11	%	19	%

The Company’s principal operations, including the majority of its employees and the fixed assets owned by its wholly owned subsidiaries, are located in the Philippines.

(e) Dividends

On February 25, 2026, the Board of Directors declared a special cash dividend of $3.65 per share of outstanding Class A and Class B common stock (the “Special Dividend”). On March 25, 2026, the Company paid, in aggregate, $131.9 million and $200.9 million to shareholders of outstanding Class A and Class B commons stock, respectively. The Company records dividends to stockholders that are not a legal return of capital under Delaware General Corporation Law as a reduction of retained earnings or an increase in accumulated deficit.

(f) Recent Accounting Pronouncements

The Company currently qualifies as an "emerging growth company" under the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). Accordingly, the Company is provided the option to adopt new or revised accounting guidance either (i) within the same periods as those otherwise applicable to non-emerging growth companies or (ii) within the same time periods as private companies. The Company has elected to adopt new or revised accounting guidance within the same time period as private companies. The Company will lose its status as an emerging growth company on December 31, 2026, the last day of the fiscal year following the fifth anniversary of its initial public offering. As a result, the Company will no longer be entitled to take advantage of specified reduced reporting requirements after that date.

Recently adopted accounting pronouncements

In January 2026, the Company adopted ASU 2025-05, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets. The amendments in this Update simplify the measurement of credit losses by providing a practical expedient which permits an entity, when estimating expected credit losses for current accounts receivable and contract assets, to make an election to assume that current conditions as of the balance sheet date will remain unchanged for the asset's remaining life. The adoption of this ASU did not have a material impact on the Company’s condensed consolidated financial statements.

Recently issued accounting pronouncements

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This standard improves the transparency of rate reconciliation and income taxes paid disclosures by requiring (1) consistent categories and greater disaggregation of information in the rate reconciliation and (2) income taxes paid disaggregated by jurisdiction. The standard also improves the effectiveness and comparability of disclosures by (1) adding disclosures of pretax income (loss) and income tax expense (benefit) and (2) removing disclosures that no longer are considered cost beneficial or relevant. This ASU will be effective for the Company for fiscal years beginning after December 15, 2025. Early adoption is permitted. This ASU will be applied prospectively, with retrospective application permitted. The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements.

In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expense. The amendments in this Update require (1) disclosure of employee compensation, depreciation and intangible asset amortization included in each expense caption presented on the face of the income statement within continuing operations (“relevant expense captions”); (2) certain amounts that are already required to be disclosed under current GAAP to be included in the same disclosure as the other disaggregation requirements; (3) a qualitative description of the amounts remaining in relevant expense captions that are not separately disaggregated quantitatively; and (4) disclosure of the total amount of selling expenses and, in annual reporting periods, the Company’s definition of selling expenses. This ASU will be effective for the Company for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. This ASU should be applied either prospectively or retrospectively. The Company is currently evaluating the impact of this ASU.

In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software. This standard modernizes the accounting for internal-use software by (1) removing the previous stage-based development model, (2) requiring capitalization to begin when management commits to funding and it is probable the project will be completed, and (3) clarifying that the probability threshold is not met if significant development uncertainty exists. The amendments also supersede the separate guidance for website development costs, incorporating those requirements into the internal-use software subtopic. This ASU will be effective for the Company for fiscal years beginning after December 15, 2027, and interim periods within those years. Early adoption is permitted. This ASU may be applied on either a prospective or retrospective basis. The Company is currently evaluating the impact of this ASU.

In December 2025, the FASB issued ASU 2025-10, Government Grants (Topic 832): Accounting for Government Grants Received by Business Entities. This standard establishes authoritative guidance for the recognition, measurement, and presentation of government grants received by business entities. The amendments require that a government grant not be recognized until (1) it is probable that the entity will comply with the conditions attached to the grant and (2) the grant will be received. The amendment also requires that a grant related to an asset be recognized on the balance sheet as a business entity incurs the related costs for which the grant is intended to compensate, either as deferred income or an adjustment to the carrying amount of the asset. This ASU will be effective for the Company for fiscal years beginning after December 15, 2028, and interim periods within those years, consistent with the timeline for public business entities since the Company will lose emerging growth company status. Early adoption is permitted. This ASU will be applied using either a modified prospective, modified retrospective, or retrospective approach. The Company is currently evaluating the impact of this ASU.

Earnings Per Share (Tables)

3 Months Ended

Mar. 31, 2026

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Earnings per Share

The following table summarizes the computation of basic and diluted earnings per share for the three months ended March 31, 2026 and 2025:


	Three months ended March 31,
(in thousands, except share and per share data)	2026		2025
Numerator:
Net income	$	24,332	$	21,148
Denominator:
Weighted-average common shares outstanding – basic	90,792,750		90,040,348
Effect of dilutive securities	2,301,252		3,615,191
Weighted-average common shares outstanding – diluted	93,094,002		93,655,539
Net income per common share:
Basic	$	0.27	$	0.23
Diluted	$	0.26	$	0.23

Unaudited Condensed Consolidated Statements of Shareholders’ Equity (Parenthetical)	3 Months Ended
	Mar. 31, 2026 $ / shares
Statement of Stockholders' Equity [Abstract]
Common stock dividend declared (in usd per share)	$ 3.65

Leases - Schedule of Future Lease Payments (Details) $ in Thousands	Mar. 31, 2026 USD ($)
Leases [Abstract]
2026-remainder of year	$ 17,711
2027	19,434
2028	14,384
2029	9,241
2030	1,680
Thereafter	93
Total lease payments	62,543
Less: imputed interest	(6,155)
Total lease liabilities	$ 56,388

Income Taxes	3 Months Ended
Income Taxes	Mar. 31, 2026
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes In determining its interim provision for income taxes, the Company used an estimated annual effective tax rate, which is based on expected income before taxes, statutory tax rates and tax planning opportunities available in the various jurisdictions in which the Company operates. Certain significant or unusual items are separately recognized in the period in which they occur and can be a source of variability in the effective tax rate from quarter to quarter. The Company recorded provision for income taxes of $11.9 million and $8.6 million in the three months ended March 31, 2026 and 2025, respectively. The effective tax rate was 32.9% and 28.9% for the three months ended March 31, 2026 and 2025, respectively. The difference between the effective tax rate and the 21% federal statutory rate in the three months ended March 31, 2026 was primarily due to nondeductible compensation of officers, tax deficiency resulting from stock-based compensation vestings and Base Erosion and Anti-Abuse Tax. The difference between the effective tax rate and the 21% federal statutory rate in the three months ended March 31, 2025 was primarily due to nondeductible compensation of officers, Global Intangible Low-Taxed Income inclusion, and tax benefits of income tax holidays in foreign jurisdiction.

- Definition

The entire disclosure for income tax.

+ References

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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Property and Equipment, net - Schedule of Property and Equipment by Geographic Location (Details) - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 90,416	$ 95,426
Philippines
Property, Plant and Equipment [Line Items]
Property and equipment, net	32,743	34,205
United States
Property, Plant and Equipment [Line Items]
Property and equipment, net	6,071	6,620
India
Property, Plant and Equipment [Line Items]
Property and equipment, net	23,962	24,549
Colombia
Property, Plant and Equipment [Line Items]
Property and equipment, net	17,216	18,667
Rest of World
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 10,424	$ 11,385

Revenue from Contracts with Customers (Tables)

3 Months Ended

Mar. 31, 2026

Revenue from Contract with Customer [Abstract]

Schedule of Revenue by Service

The following table presents the breakdown of the Company’s revenues by service offering:


	Three months ended March 31,
(in thousands)		2026		2025
Digital Customer Experience		$	168,490	$	159,862
Trust & Safety		75,835		72,407
AI Services		61,941		45,523
Service revenue		$	306,266	$	277,792

Schedule of Revenue by Geographic Area

The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:


	Three months ended March 31,
(in thousands)		2026		2025
Philippines		$	160,000	$	151,717
United States		41,213		33,221
India		40,178		35,428
Rest of World		64,875		57,426
Service revenue		$	306,266	$	277,792

Accumulated Other Comprehensive Loss

3 Months Ended

Mar. 31, 2026

Equity [Abstract]

Accumulated Other Comprehensive Loss

The following tables summarize the changes in accumulated balances of other comprehensive income (loss) for the three months ended March 31, 2025 and March 31, 2026:


(in thousands)	Foreign Currency Translation Adjustments		Retirement Benefit Reserves		Unrealized Gains (Losses) on Cash Flow Hedges		Accumulated Other Comprehensive Loss
Balance as of December 31, 2024	$	(21,659)	$	(397)	$	(3,333)	$	(25,389)
Other comprehensive income (loss) before reclassifications	3,237		(23)		6,096		9,310
Income tax effects	—		2		(1,250)		(1,248)
Amounts reclassified from accumulated other comprehensive income	—		—		548		548
Income tax effects	—		—		(112)		(112)
Other comprehensive income (loss)	3,237		(21)		5,282		8,498
Balance as of March 31, 2025	$	(18,422)	$	(418)	$	1,949	$	(16,891)


(in thousands)	Foreign Currency Translation Adjustments		Retirement Benefit Reserves		Unrealized Gains (Losses) on Cash Flow Hedges		Accumulated Other Comprehensive Loss
Balance as of December 31, 2025	$	(24,172)	$	825	$	(1,348)	$	(24,695)
Other comprehensive loss before reclassifications	(8,535)		(41)		(2,946)		(11,522)
Income tax effects	—		8		687		695
Amounts reclassified from accumulated other comprehensive loss	—		—		98		98
Income tax effects	—		—		(23)		(23)
Other comprehensive loss	(8,535)		(33)		(2,184)		(10,752)
Balance as of March 31, 2026	$	(32,707)	$	792	$	(3,532)	$	(35,447)

Stock-Based Compensation

3 Months Ended

Mar. 31, 2026

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

As required by the 2019 TaskUs, Inc. Stock Incentive Plan and TaskUs, Inc. 2021 Omnibus Incentive Plan (collectively, the "Incentive Plans"), the Company made proportionate adjustments to the terms of outstanding awards in conjunction with the special cash dividend of $3.65 per share (the "Equity Adjustment"). The Company determined that the Equity Adjustment was a modification of the outstanding awards in conjunction with an equity restructuring, in accordance with Accounting Standards Codification Topic 718, Compensation - Stock Compensation. The awards were adjusted as follows:

•Each vested, in-the-money stock option will receive a payment of $3.65, resulting in $1.2 million stock-based compensation expense recognized primarily in selling, general and administrative expense on the condensed consolidated statements of income for the three months ended March 31, 2026.

•Each unvested restricted stock unit ("RSU") and performance stock unit ("PSU") will receive a payment of $3.65 upon vesting, which did not result in a change in fair value of the awards. The Equity Adjustment resulted in a reclassification of $6.7 million from additional paid-in capital to accrued payroll and employee-related liabilities for the portion of the cash payment earned at the time of the Equity Adjustment for prior service. The unearned portion of the cash payment will be recognized as future service is provided.

•The exercise price for each out-of-the-money stock option was reduced so the intrinsic value did not change. The Equity Adjustment did not result in a change in fair value of the awards.

The following table summarizes the stock option, RSU and PSU activity for the three months ended March 31, 2026:


	Options			RSUs			PSUs
	Number of options	Weighted - average exercise price(1)		Number of RSUs	Weighted - average grant date fair value(2)		Number of PSUs	Weighted - average grant date fair value(2)(3)
Outstanding at January 1, 2026	3,599,988	$	22.19	3,570,679	$	13.96	636,198	$	12.51
Granted	—	$	—	1,777,720	$	10.59	356,136	$	10.60
Exercised or released	(20,494)	$	3.81	(1,431,730)	$	14.70	(74,914)	$	13.33
Forfeited, cancelled, or expired	(5,756)	$	36.87	(59,341)	$	13.29	(90,089)	$	13.45
Outstanding at March 31, 2026	3,573,738	$	18.97	3,857,328	$	12.14	827,331	$	11.89

(1) Outstanding at March 31, 2026 includes the exercise price reduction for out-of-the-money stock options.

(2) Includes the liability-classified portion of the award as the fair value did not change.

(3) Granted and outstanding at March 31, 2026 excludes award tranches for which there is no grant date or grant date fair value.

The PSUs granted during the three months ended March 31, 2026 vest contingently over three years subject to continued service and the achievement of certain Revenue and Adjusted EBITDA targets (performance conditions). The performance targets for the second and third tranches of these awards shall be determined by the Compensation Committee of the Board of Directors during the first fiscal quarter of each year. As a result, there is no grant date or grant date fair value for these tranches since there is not a mutual understanding between the grantor and grantee of the key terms and conditions.

The following table summarizes the components of stock-based compensation expense recognized for the periods presented:


	Three months ended March 31,
(in thousands)		2026		2025
Cost of services		$	291	$	202
Selling, general and administrative expense		6,280		8,547
Total		$	6,571	$	8,749

As of March 31, 2026, there was $29.7 million and $1.9 million of unrecognized compensation expense related to the Company’s unvested RSUs and PSUs, respectively, that is expected to be recognized over a weighted-average period of 1.7 years and 1.0 year, respectively. Certain PSUs contain performance conditions, which may result in a different amount of expense recognized over the term of the awards.

Segment Information (Tables)

3 Months Ended

Mar. 31, 2026

Segment Reporting [Abstract]

Schedule of Segment Reporting Information, by Segment

The following table presents the significant expenses for the Company’s single segment:


	Three months ended March 31,
	2026		2025

Operating expenses:
Personnel costs (Cost of services)(1)	$	163,313	$	143,946
Operating costs (Selling, general, and administrative expense)(2)	50,512		48,116
Stock-based compensation expense(3)	6,923		9,218
Non-operating costs (Selling, general, and administrative expense)(4)	1,146		303
Other (Cost of services)(5)	34,180		27,022
Depreciation	11,029		10,003
Amortization of intangible assets	5,006		4,976
Gain on disposal of assets	(51)		(30)

Total operating expenses	$	272,058	$	243,554

(1) Represents salaries and wages and employee welfare costs, excluding stock-based compensation expense, of employees that can be directly attributed to the delivery of services.

(2) Represents operating costs related to sales and marketing and other administrative departments, including personnel costs (excluding stock-based compensation expense), professional fees, travel expenses, cloud-based capabilities, insurance premiums and other corporate expenses.

(3) Represents stock-based compensation expense for cost of services and selling, general and administrative expense, as well as associated payroll tax.

(4) Represents transaction costs during 2026 and operational efficiency costs during 2025.

(5) Represents other costs that can be directly attributed to delivery of services, including the costs for sites and technology, recruiting, professional development and employee engagement.

Description of Business and Organization	3 Months Ended
Description of Business and Organization	Mar. 31, 2026
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Organization	Description of Business and Organization TaskUs, Inc. ("TaskUs," together with its subsidiaries, the "Company," "we," "us" or "our") was formed by investment funds affiliated with Blackstone Inc. (“Blackstone”) as a vehicle for the acquisition of TaskUs Holdings, Inc. ("TaskUs Holdings") on October 1, 2018 (the "Blackstone Acquisition"). Prior to the Blackstone Acquisition, TaskUs had no operations and TaskUs Holdings operated as a standalone entity. TaskUs, Inc. was incorporated in Delaware in July 2018, and is headquartered in New Braunfels, Texas. The Company delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, the Company solves complex operational challenges for global category leaders within Artificial Intelligence (“AI”), autonomous vehicles, robotics, social media, financial services, healthcare, and beyond. The Company enables its clients to elevate their customer experience, protect their platforms, and grow their brands. The Company’s global, omnichannel delivery model is focused on providing its clients three key services – Digital Customer Experience, Trust & Safety and AI Services. The Company has designed its platform to enable it to rapidly scale and benefit from its clients’ growth. Through its agile and responsive operational model, the Company delivers services from multiple delivery sites that span globally from the United States, Philippines, India and other parts of the world. The Company’s major service offerings are described in more detail below: •Digital Customer Experience: Principally consists of omnichannel customer care services, primarily delivered through digital (non-voice) channels. Also included in this offering are learning experience and sales and customer acquisition services. •Trust & Safety: Principally consists of monitoring, reviewing and managing user and advertiser-generated content on online platforms to ensure it complies with community guidelines, legal regulations and platform specific policies. Also included in this offering are our services for risk management, compliance, identity management and fraud. •AI Services: Principally consists of large language model support and high-quality data labeling services, annotation, context relevance and transcription services performed for the purpose of training and tuning machine learning algorithms, enabling them to develop cutting-edge AI systems.

Segment Information

3 Months Ended

Mar. 31, 2026

Segment Reporting [Abstract]

Segment Information

Our chief executive officer is our chief operating decision maker, who allocates resources to, and assesses the performance of, each operating segment using information based on factors including client demand and capacity and consolidated net income. Therefore, the Company has determined that it operates in a single operating and reportable segment.

The following table presents the significant expenses for the Company’s single segment:


	Three months ended March 31,
	2026		2025

Operating expenses:
Personnel costs (Cost of services)(1)	$	163,313	$	143,946
Operating costs (Selling, general, and administrative expense)(2)	50,512		48,116
Stock-based compensation expense(3)	6,923		9,218
Non-operating costs (Selling, general, and administrative expense)(4)	1,146		303
Other (Cost of services)(5)	34,180		27,022
Depreciation	11,029		10,003
Amortization of intangible assets	5,006		4,976
Gain on disposal of assets	(51)		(30)

Total operating expenses	$	272,058	$	243,554

(1) Represents salaries and wages and employee welfare costs, excluding stock-based compensation expense, of employees that can be directly attributed to the delivery of services.

(3) Represents stock-based compensation expense for cost of services and selling, general and administrative expense, as well as associated payroll tax.

(4) Represents transaction costs during 2026 and operational efficiency costs during 2025.

(5) Represents other costs that can be directly attributed to delivery of services, including the costs for sites and technology, recruiting, professional development and employee engagement.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Segment Information - Schedule of Segment Reporting Information, by Segment (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Operating expenses:
Depreciation	$ 11,029	$ 10,003
Amortization of intangible assets	5,006	4,976
Gain on disposal of assets	(51)	(30)
Total operating expenses	272,058	243,554
Reportable Segment
Operating expenses:
Personnel costs (Cost of services)	163,313	143,946
Operating costs (Selling, general, and administrative expense)	50,512	48,116
Stock-based compensation expense	6,923	9,218
Non-operating costs (Selling, general, and administrative expense)	1,146	303
Other (Cost of services)	34,180	27,022
Depreciation	11,029	10,003
Amortization of intangible assets	5,006	4,976
Gain on disposal of assets	(51)	(30)
Total operating expenses	$ 272,058	$ 243,554

Summary of Significant Accounting Policies - Schedule of Concentration Risk (Details) - Customer A - Customer Concentration Risk	3 Months Ended		12 Months Ended
	Mar. 31, 2026	Mar. 31, 2025	Dec. 31, 2025
Service revenue percentage
Concentration Risk [Line Items]
Concentration risk	24.00%	26.00%
Accounts receivable percentage
Concentration Risk [Line Items]
Concentration risk	11.00%		19.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 275
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 18
-Subparagraph (a)
-Publisher FASB
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Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
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+ Details

- Definition

For an entity that discloses a concentration risk in relation to quantitative amount, which serves as the "benchmark" (or denominator) in the equation, this concept represents the concentration percentage derived from the division.

+ References + Details

Unaudited Condensed Consolidated Statements of Income - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Income Statement [Abstract]
Revenue from Contract with Customer, Product and Service [Extensible Enumeration]	Service [Member]	Service [Member]
Service revenue	$ 306,266	$ 277,792
Operating expenses:
Cost of services	197,790	171,181
Selling, general and administrative expense	58,284	57,424
Depreciation	11,029	10,003
Amortization of intangible assets	5,006	4,976
Gain on disposal of assets	(51)	(30)
Total operating expenses	272,058	243,554
Operating income	34,208	34,238
Other income, net	(7,326)	(173)
Financing expenses	5,268	4,663
Income before income taxes	36,266	29,748
Provision for income taxes	11,934	8,600
Net income	$ 24,332	$ 21,148
Net income per common share:
Basic (in usd per share)	$ 0.27	$ 0.23
Diluted (in usd per share)	$ 0.26	$ 0.23
Weighted-average number of common shares outstanding:
Basic (in shares)	90,792,750	90,040,348
Diluted (in shares)	93,094,002	93,655,539

Stock-Based Compensation - Narrative (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Special cash dividend (in usd per share)	$ 3.65
Stock-based compensation expense	$ 6,571	$ 8,749
Reclassification of liability-portion of awards	$ 6,687
Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Special cash dividend (in usd per share)	$ 3.65
Stock-based compensation expense	$ 1,200
RSUs and PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Reclassification of liability-portion of awards	$ 6,700
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Special cash dividend (in usd per share)	$ 3.65
Unrecognized compensation expense related to non-options	$ 29,700
Weighted average period for recognition	1 year 8 months 12 days
PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Special cash dividend (in usd per share)	$ 3.65
Vesting period	3 years
Unrecognized compensation expense related to non-options	$ 1,900
Weighted average period for recognition	1 year

Forward Contracts (Tables)

3 Months Ended

Mar. 31, 2026

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Schedule of Cash Flow Hedges Reclassified From Accumulated Other Comprehensive Losses (Gains)

The following table presents the Company's realized losses (gains) associated with our cash flow hedges reclassified from accumulated other comprehensive loss ("AOCL") to earnings:


	Three months ended March 31,
(in thousands)	2026		2025
Cost of services	$	(96)	$	433
Selling, general and administrative expense	220		89
Depreciation expense	(26)		26
Total amount reclassified from AOCL	$	98	$	548

Schedule of Settled and Outstanding Forward Contracts

The following table presents the Company's settled forward contracts designated as cash flow hedges:


	Three months ended March 31,
(in thousands)	2026		2025
Notional amount of settled forward contracts in Philippine pesos	$	51,783	$	45,935
Notional amount of settled forward contracts in Indian rupees	16,886		11,799
Notional amount of settled forward contracts in Mexican pesos	5,117		4,381
Notional amount of settled forward contracts in Colombian pesos	12,243		10,158
Notional amount of settled forward contracts in euros	7,060		—
Total notional amount of settled forward contracts designated as cash flow hedges	$	93,089	$	72,273

The following table presents the Company's outstanding forward contracts designated as cash flow hedges:


(in thousands)	March 31, 2026		December 31, 2025
Notional amount of outstanding forward contracts in Philippine pesos	$	117,176	$	168,959
Notional amount of outstanding forward contracts in Indian rupees	39,920		56,806
Notional amount of outstanding forward contracts in Mexican pesos	10,948		16,065
Notional amount of outstanding forward contracts in Colombian pesos	29,718		41,961
Notional amount of outstanding forward contracts in euros	13,714		20,641
Total notional amount of outstanding forward contracts designated as cash flow hedges	$	211,476	$	304,432

Schedule of Fair Value of Assets Measured on a Recurring Basis

The following table presents information about the Company’s assets and liabilities that are measured at fair value on a recurring basis at March 31, 2026 and December 31, 2025 and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value:


	March 31, 2026
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	45,474	$	—	$	—	$	45,474	$	—	$	45,474
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2,805	$	—	$	2,805	$	(1,953)	$	852


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	7,411	$	—	$	7,411	$	(1,953)	$	5,458


	December 31, 2025
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	121,293	$	—	$	—	$	121,293	$	—	$	121,293
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2,317	$	—	$	2,317	$	(2,097)	$	220


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	4,075	$	—	$	4,075	$	(2,097)	$	1,978

Revenue from Contracts with Customers - Schedule of Revenue by Service and Geographic Area (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Disaggregation of Revenue [Line Items]
Service revenue	$ 306,266	$ 277,792
Philippines
Disaggregation of Revenue [Line Items]
Service revenue	160,000	151,717
United States
Disaggregation of Revenue [Line Items]
Service revenue	41,213	33,221
India
Disaggregation of Revenue [Line Items]
Service revenue	40,178	35,428
Rest of World
Disaggregation of Revenue [Line Items]
Service revenue	64,875	57,426
Digital Customer Experience
Disaggregation of Revenue [Line Items]
Service revenue	168,490	159,862
Trust & Safety
Disaggregation of Revenue [Line Items]
Service revenue	75,835	72,407
AI Services
Disaggregation of Revenue [Line Items]
Service revenue	$ 61,941	$ 45,523

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Earnings Per Share - Schedule of Computation of Basic and Diluted Earnings per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Numerator:
Net income	$ 24,332	$ 21,148
Denominator:
Weighted-average common shares outstanding – basic (in shares)	90,792,750	90,040,348
Effect of dilutive securities (in shares)	2,301,252	3,615,191
Weighted-average common shares outstanding – diluted (in shares)	93,094,002	93,655,539
Net income per common share:
Basic (in usd per share)	$ 0.27	$ 0.23
Diluted (in usd per share)	$ 0.26	$ 0.23

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

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+ Details

Summary of Significant Accounting Policies (Policies)	3 Months Ended
Summary of Significant Accounting Policies (Policies)	Mar. 31, 2026
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accounting and reporting policies of the Company are in accordance with accounting principles generally accepted in the United States of America ("US GAAP"). Our Annual Report on Form 10-K for the year ended December 31, 2025 (the "Annual Report"), as filed with the Securities and Exchange Commission (the "SEC"), includes a discussion of the significant accounting policies used in the preparation of our consolidated financial statements. There have been no changes to the Company’s significant accounting policies described in the Annual Report that have had a material impact on the Company’s condensed consolidated financial statements and related notes. These unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with US GAAP for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and notes required by US GAAP for complete financial statements and should be read in conjunction with the Company’s audited consolidated financial statements and notes thereto for the year ended December 31, 2025 included in the Annual Report. In the opinion of the Company, the accompanying unaudited condensed consolidated financial statements contain all adjustments, consisting of only normal recurring adjustments, necessary for a fair statement of its financial position as of March 31, 2026 and its statements of income, comprehensive income and shareholders’ equity for the three months ended March 31, 2026 and 2025, and cash flows for the three months ended March 31, 2026 and 2025. The condensed consolidated balance sheet as of December 31, 2025, was derived from audited annual financial statements but does not contain all of the footnote disclosures from the annual financial statements.
Use of Estimates	Use of EstimatesThe preparation of consolidated financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant items subject to such estimates and assumptions include the determination of useful lives and impairment of fixed assets; allowances for credit losses; the valuation of deferred tax assets; the measurement of lease liabilities and right-of-use assets; valuation of forward contracts; valuation of stock-based compensation; valuation of acquired intangible assets and goodwill, as well as related impairment assessments, and reserves for income tax uncertainties and other contingencies.
Principles of Consolidation	Principles of Consolidation The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. The Company has no variable interest entities in its corporate structure.
Concentration Risk	Concentration Risk Most of the Company’s clients are located in the United States. Clients outside of the United States are concentrated in Europe. The Company’s principal operations, including the majority of its employees and the fixed assets owned by its wholly owned subsidiaries, are located in the Philippines.
Dividends	Dividends On February 25, 2026, the Board of Directors declared a special cash dividend of $3.65 per share of outstanding Class A and Class B common stock (the “Special Dividend”). On March 25, 2026, the Company paid, in aggregate, $131.9 million and $200.9 million to shareholders of outstanding Class A and Class B commons stock, respectively. The Company records dividends to stockholders that are not a legal return of capital under Delaware General Corporation Law as a reduction of retained earnings or an increase in accumulated deficit.
Recent Accounting Pronouncements	Recent Accounting Pronouncements The Company currently qualifies as an "emerging growth company" under the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). Accordingly, the Company is provided the option to adopt new or revised accounting guidance either (i) within the same periods as those otherwise applicable to non-emerging growth companies or (ii) within the same time periods as private companies. The Company has elected to adopt new or revised accounting guidance within the same time period as private companies. The Company will lose its status as an emerging growth company on December 31, 2026, the last day of the fiscal year following the fifth anniversary of its initial public offering. As a result, the Company will no longer be entitled to take advantage of specified reduced reporting requirements after that date. Recently adopted accounting pronouncements In January 2026, the Company adopted ASU 2025-05, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets. The amendments in this Update simplify the measurement of credit losses by providing a practical expedient which permits an entity, when estimating expected credit losses for current accounts receivable and contract assets, to make an election to assume that current conditions as of the balance sheet date will remain unchanged for the asset's remaining life. The adoption of this ASU did not have a material impact on the Company’s condensed consolidated financial statements. Recently issued accounting pronouncements In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This standard improves the transparency of rate reconciliation and income taxes paid disclosures by requiring (1) consistent categories and greater disaggregation of information in the rate reconciliation and (2) income taxes paid disaggregated by jurisdiction. The standard also improves the effectiveness and comparability of disclosures by (1) adding disclosures of pretax income (loss) and income tax expense (benefit) and (2) removing disclosures that no longer are considered cost beneficial or relevant. This ASU will be effective for the Company for fiscal years beginning after December 15, 2025. Early adoption is permitted. This ASU will be applied prospectively, with retrospective application permitted. The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements. In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expense. The amendments in this Update require (1) disclosure of employee compensation, depreciation and intangible asset amortization included in each expense caption presented on the face of the income statement within continuing operations (“relevant expense captions”); (2) certain amounts that are already required to be disclosed under current GAAP to be included in the same disclosure as the other disaggregation requirements; (3) a qualitative description of the amounts remaining in relevant expense captions that are not separately disaggregated quantitatively; and (4) disclosure of the total amount of selling expenses and, in annual reporting periods, the Company’s definition of selling expenses. This ASU will be effective for the Company for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. This ASU should be applied either prospectively or retrospectively. The Company is currently evaluating the impact of this ASU. In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software. This standard modernizes the accounting for internal-use software by (1) removing the previous stage-based development model, (2) requiring capitalization to begin when management commits to funding and it is probable the project will be completed, and (3) clarifying that the probability threshold is not met if significant development uncertainty exists. The amendments also supersede the separate guidance for website development costs, incorporating those requirements into the internal-use software subtopic. This ASU will be effective for the Company for fiscal years beginning after December 15, 2027, and interim periods within those years. Early adoption is permitted. This ASU may be applied on either a prospective or retrospective basis. The Company is currently evaluating the impact of this ASU. In December 2025, the FASB issued ASU 2025-10, Government Grants (Topic 832): Accounting for Government Grants Received by Business Entities. This standard establishes authoritative guidance for the recognition, measurement, and presentation of government grants received by business entities. The amendments require that a government grant not be recognized until (1) it is probable that the entity will comply with the conditions attached to the grant and (2) the grant will be received. The amendment also requires that a grant related to an asset be recognized on the balance sheet as a business entity incurs the related costs for which the grant is intended to compensate, either as deferred income or an adjustment to the carrying amount of the asset. This ASU will be effective for the Company for fiscal years beginning after December 15, 2028, and interim periods within those years, consistent with the timeline for public business entities since the Company will lose emerging growth company status. Early adoption is permitted. This ASU will be applied using either a modified prospective, modified retrospective, or retrospective approach. The Company is currently evaluating the impact of this ASU.
Forward Contracts	The Company transacts business in various foreign currencies and has international sales and expenses denominated in foreign currencies, subjecting the Company to foreign currency exchange rate risk. During 2026 and 2025, the Company entered into foreign currency exchange rate forward contracts, with six commercial banks as the counterparties, with maturities of generally 12 months or less, to reduce the volatility of cash flows, primarily related to forecasted costs denominated in Philippine pesos, Indian rupees, Mexican pesos, Colombian pesos and euros. In addition, the Company utilizes foreign currency exchange rate contracts to mitigate foreign currency exchange rate risk associated with foreign currency-denominated assets and liabilities, primarily intercompany balances. The Company does not use foreign currency exchange rate contracts for trading purposes.
Fair Value Measurements	Fair Value Measurements The Company’s derivatives are carried at fair value using various pricing models that incorporate observable market inputs, such as interest rate yield curves and currency rates, which are Level 2 inputs. By entering into derivative contracts, the Company is exposed to counterparty credit risk, or the failure of the counterparty to perform under the terms of the derivative contract. Derivative valuations incorporate credit risk adjustments that are necessary to reflect the probability of default by the counterparty or by the Company. For the periods presented, the non-performance risk of the Company and the counterparties did not have a material impact on the fair value of the derivative instruments.

- Definition

Disclosure of accounting policy for its derivative instruments and hedging activities.

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- Definition

Disclosure of accounting policy for the use of estimates in the preparation of financial statements in conformity with generally accepted accounting principles.

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+ Details

Earnings Per Share

3 Months Ended

Mar. 31, 2026

Earnings Per Share [Abstract]

Earnings Per Share

The Company has Class A common stock and Class B common stock outstanding. Because the only difference between the two classes of common stock are related to voting, transfer and conversion rights, the Company has not presented earnings per share under the two-class method, as earnings per share are the same for both Class A common stock and Class B common stock.

As required by the Incentive Plans, the Company made proportionate adjustments to the terms of outstanding awards in conjunction with the special cash dividend of $3.65 per share. See Note 10, "Stock-Based Compensation" in the Notes to Unaudited Condensed Consolidated Financial Statements included in this Quarterly Report for additional information.

The following table summarizes the computation of basic and diluted earnings per share for the three months ended March 31, 2026 and 2025:


	Three months ended March 31,
(in thousands, except share and per share data)	2026		2025
Numerator:
Net income	$	24,332	$	21,148
Denominator:
Weighted-average common shares outstanding – basic	90,792,750		90,040,348
Effect of dilutive securities	2,301,252		3,615,191
Weighted-average common shares outstanding – diluted	93,094,002		93,655,539
Net income per common share:
Basic	$	0.27	$	0.23
Diluted	$	0.26	$	0.23

The Company excluded 3,290,155 potential common stock equivalents from the computation of diluted EPS for the three months ended March 31, 2026, and 3,191,688 potential common stock equivalents from the computation of diluted EPS for the three months ended March 31, 2025, because the effect would have been anti-dilutive. There were 827,331 and 4,062,948 potential common stock equivalents outstanding as of March 31, 2026 and 2025, respectively, with market or performance conditions which were not met at the relevant date, that were excluded from the calculation of diluted EPS.

Related Party	3 Months Ended
Related Party	Mar. 31, 2026
Related Party Transactions [Abstract]
Related Party	Related Party Refinancing In connection with the Refinancing, the Company entered into an agreement to pay Blackstone Securities Partners L.P., an affiliate of Blackstone, a fee of $1.0 million, which amount remained payable as of March 31, 2026, and agreed to certain indemnification undertakings, as compensation for the provision of certain financial intermediary and advisory services.

- Definition

The entire disclosure for related party transactions. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

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+ Details

Accumulated Other Comprehensive Loss (Tables)

3 Months Ended

Mar. 31, 2026

Equity [Abstract]

Schedule of Changes in Accumulated Balances of Other Comprehensive Income (Loss)

The following tables summarize the changes in accumulated balances of other comprehensive income (loss) for the three months ended March 31, 2025 and March 31, 2026:


(in thousands)	Foreign Currency Translation Adjustments		Retirement Benefit Reserves		Unrealized Gains (Losses) on Cash Flow Hedges		Accumulated Other Comprehensive Loss
Balance as of December 31, 2024	$	(21,659)	$	(397)	$	(3,333)	$	(25,389)
Other comprehensive income (loss) before reclassifications	3,237		(23)		6,096		9,310
Income tax effects	—		2		(1,250)		(1,248)
Amounts reclassified from accumulated other comprehensive income	—		—		548		548
Income tax effects	—		—		(112)		(112)
Other comprehensive income (loss)	3,237		(21)		5,282		8,498
Balance as of March 31, 2025	$	(18,422)	$	(418)	$	1,949	$	(16,891)


(in thousands)	Foreign Currency Translation Adjustments		Retirement Benefit Reserves		Unrealized Gains (Losses) on Cash Flow Hedges		Accumulated Other Comprehensive Loss
Balance as of December 31, 2025	$	(24,172)	$	825	$	(1,348)	$	(24,695)
Other comprehensive loss before reclassifications	(8,535)		(41)		(2,946)		(11,522)
Income tax effects	—		8		687		695
Amounts reclassified from accumulated other comprehensive loss	—		—		98		98
Income tax effects	—		—		(23)		(23)
Other comprehensive loss	(8,535)		(33)		(2,184)		(10,752)
Balance as of March 31, 2026	$	(32,707)	$	792	$	(3,532)	$	(35,447)

Leases - Schedule of Weighted Average Remaining Lease Term and Discount Rate (Details)	Mar. 31, 2026	Dec. 31, 2025
Leases [Abstract]
Weighted average remaining lease term	3 years 1 month 6 days	3 years 3 months 18 days
Weighted average discount rate	6.90%	7.00%

Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	$ 599,989	$ 496,919
Other comprehensive income (loss) before reclassifications	(11,522)	9,310
Income tax effects	695	(1,248)
Amounts reclassified from accumulated other comprehensive income (loss)	98	548
Income tax effects	(23)	(112)
Other comprehensive income (loss)	(10,752)	8,498
Ending balance	274,965	520,311
Accumulated Other Comprehensive Loss
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(24,695)	(25,389)
Other comprehensive income (loss)	(10,752)	8,498
Ending balance	(35,447)	(16,891)
Foreign Currency Translation Adjustments
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(24,172)	(21,659)
Other comprehensive income (loss) before reclassifications	(8,535)	3,237
Income tax effects	0	0
Amounts reclassified from accumulated other comprehensive income (loss)	0	0
Income tax effects	0	0
Other comprehensive income (loss)	(8,535)	3,237
Ending balance	(32,707)	(18,422)
Retirement Benefit Reserves
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	825	(397)
Other comprehensive income (loss) before reclassifications	(41)	(23)
Income tax effects	8	2
Amounts reclassified from accumulated other comprehensive income (loss)	0	0
Income tax effects	0	0
Other comprehensive income (loss)	(33)	(21)
Ending balance	792	(418)
Unrealized Gains (Losses) on Cash Flow Hedges
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(1,348)	(3,333)
Other comprehensive income (loss) before reclassifications	(2,946)	6,096
Income tax effects	687	(1,250)
Amounts reclassified from accumulated other comprehensive income (loss)	98	548
Income tax effects	(23)	(112)
Other comprehensive income (loss)	(2,184)	5,282
Ending balance	$ (3,532)	$ 1,949

Goodwill and Intangibles

3 Months Ended

Mar. 31, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Intangibles

The changes in the carrying amount of goodwill during the period were as follows:


(in thousands)
Balance as of December 31, 2025	$	219,533

Foreign currency translation	(477)
Balance as of March 31, 2026	$	219,056

Intangible assets consisted of the following as of March 31, 2026 and December 31, 2025:


	March 31, 2026						December 31, 2025
(in thousands)	Intangibles, Gross		Accumulated Amortization		Intangibles, Net		Intangibles, Gross		Accumulated Amortization		Intangibles, Net
Customer relationships	$	252,369	$	(124,979)	$	127,390	$	252,607	$	(120,765)	$	131,842
Trade names	41,900		(20,950)		20,950		41,900		(20,252)		21,648
Other intangibles	11		(11)		—		105		(105)		—
Total	$	294,280	$	(145,940)	$	148,340	$	294,612	$	(141,122)	$	153,490

Unaudited Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Allowance for doubtful accounts	$ 836	$ 911
Treasury stock (in shares)	15,436,224	15,436,224
Class A common stock
Common stock, par value (in usd per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	2,500,000,000	2,500,000,000
Common stock, shares issued (in shares)	51,950,389	50,899,239
Common stock, shares outstanding (in shares)	36,514,165	35,463,015
Class B convertible common stock
Common stock, par value (in usd per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	250,000,000	250,000,000
Common stock, shares issued (in shares)	55,032,694	55,032,694
Common stock, shares outstanding (in shares)	55,032,694	55,032,694

Goodwill and Intangibles - Schedule of Changes in Carrying Amount of Goodwill (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2026 USD ($)
Goodwill [Roll Forward]
Goodwill, beginning balance	$ 219,533
Foreign currency translation	(477)
Goodwill, ending balance	$ 219,056

- Definition

Amount, after accumulated impairment loss, of asset representing future economic benefit arising from other asset acquired in business combination or from joint venture formation or both, that is not individually identified and separately recognized.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 350
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-Name Accounting Standards Codification
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-Paragraph 24
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-URI https://asc.fasb.org/1943274/2147482548/350-20-55-24

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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 14: http://www.xbrl.org/2009/role/commonPracticeRef
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-Section 50
-Paragraph 4
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479581/805-30-50-4

+ Details

Stock-Based Compensation - Schedule of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total	$ 6,571	$ 8,749
Cost of services
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total	291	202
Selling, general and administrative expense
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total	$ 6,280	$ 8,547

Revenue from Contracts with Customers - Narrative (Details) - USD ($) $ in Millions	Mar. 31, 2026	Dec. 31, 2025
Revenue from Contract with Customer [Abstract]
Unbilled revenues	$ 125.1	$ 122.4

Summary of Significant Accounting Policies - Narrative (Details) - USD ($) $ / shares in Units, $ in Millions		3 Months Ended
	Mar. 25, 2026	Mar. 31, 2026
Class of Stock [Line Items]
Common stock dividend declared (in usd per share)		$ 3.65
Class A common stock
Class of Stock [Line Items]
Payments of special dividends	$ 131.9
Class B convertible common stock
Class of Stock [Line Items]
Payments of special dividends	$ 200.9

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
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Reference 15: http://www.xbrl.org/2003/role/disclosureRef
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Reference 17: http://www.xbrl.org/2003/role/disclosureRef
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Reference 19: http://www.xbrl.org/2003/role/disclosureRef
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Reference 20: http://www.xbrl.org/2003/role/disclosureRef
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Reference 21: http://www.xbrl.org/2003/role/disclosureRef
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-Publisher FASB
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+ Details

Forward Contracts - Schedule of Outstanding Forward Contracts Designated as Hedge (Details) - Foreign Contracts - Designated as Hedging Instrument - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	$ 211,476	$ 304,432
Philippines, Pesos
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	117,176	168,959
India, Rupees
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	39,920	56,806
Mexico, Pesos
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	10,948	16,065
Colombia, Pesos
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	29,718	41,961
Euros
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	$ 13,714	$ 20,641

Long-Term Debt (Tables)

3 Months Ended

Mar. 31, 2026

Debt Disclosure [Abstract]

Schedule of Current and Noncurrent Portions of Debt

The balances of current and noncurrent portions of debt consisted of the following as of March 31, 2026 and December 31, 2025:


	March 31, 2026						December 31, 2025
(in thousands)	Current		Noncurrent		Total		Current		Noncurrent		Total
Term Loan	$	18,750	$	481,250	$	500,000	$	21,938	$	220,050	$	241,988

Less: Debt financing fees	(1,713)		(6,710)		(8,423)		(379)		(252)		(631)
Total	$	17,037	$	474,540	$	491,577	$	21,559	$	219,798	$	241,357

Unaudited Condensed Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Statement of Comprehensive Income [Abstract]
Net income	$ 24,332	$ 21,148
Unrealized gain (loss) on derivative contracts, net	(2,184)	5,282
Retirement benefit reserves, net	(33)	(21)
Foreign currency translation adjustments	(8,535)	3,237
Comprehensive income	$ 13,580	$ 29,646

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Leases

3 Months Ended

Mar. 31, 2026

Leases [Abstract]

Leases

The following table presents operating lease costs recorded to cost of services:


	Three months ended March 31,
(in thousands)		2026		2025
Operating lease costs - Cost of services		$	6,710	$	5,726

Operating lease costs recorded to selling, general and administrative expenses were immaterial.

The following table presents the weighted average remaining lease term and weighted average discount rate for the Company's operating leases as of March 31, 2026 and December 31, 2025:


	March 31, 2026		December 31, 2025
Weighted average remaining lease term	3.1 years		3.3 years
Weighted average discount rate	6.9	%	7.0	%

The following table presents supplemental cash flow information related to the Company's operating leases:


	Three months ended March 31,
(in thousands)	2026		2025
Cash paid for amounts included in the measurement of operating lease liabilities	$	6,810	$	5,265
ROU assets obtained in exchange for operating lease liabilities	6,681		11,949

The future lease payments on the Company's operating lease liabilities as of March 31, 2026 were as follows:


(in thousands)
2026-remainder of year	$	17,711
2027	19,434
2028	14,384
2029	9,241
2030	1,680
Thereafter	93
Total lease payments	62,543
Less: imputed interest	(6,155)
Total lease liabilities	$	56,388

Forward Contracts - Schedule of Assets and Liabilities Measured at Fair Value on a Recurring Basis (Details) - Fair Value, Recurring - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Foreign Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	$ 2,805	$ 2,317
Effect of Master Netting Arrangements	(1,953)	(2,097)
Net Amounts	852	220
Liabilities
Forward contracts payable	7,411	4,075
Effect of Master Netting Arrangements	(1,953)	(2,097)
Net Amounts	5,458	1,978
Level 1 inputs \| Foreign Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	0	0
Liabilities
Forward contracts payable	0	0
Level 2 inputs \| Foreign Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	2,805	2,317
Liabilities
Forward contracts payable	7,411	4,075
Level 3 inputs \| Foreign Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	0	0
Liabilities
Forward contracts payable	0	0
Money market funds
Assets
Money market funds	45,474	121,293
Money market funds \| Level 1 inputs
Assets
Money market funds	45,474	121,293
Money market funds \| Level 2 inputs
Assets
Money market funds	0	0
Money market funds \| Level 3 inputs
Assets
Money market funds	$ 0	$ 0

Forward Contracts

3 Months Ended

Mar. 31, 2026

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Forward Contracts

The Company transacts business in various foreign currencies and has international sales and expenses denominated in foreign currencies, subjecting the Company to foreign currency exchange rate risk. During 2026 and 2025, the Company entered into foreign currency exchange rate forward contracts, with six commercial banks as the counterparties, with maturities of generally 12 months or less, to reduce the volatility of cash flows, primarily related to forecasted costs denominated in Philippine pesos, Indian rupees, Mexican pesos, Colombian pesos and euros. In addition, the Company utilizes foreign currency exchange rate contracts to mitigate foreign currency exchange rate risk associated with foreign currency-denominated assets and liabilities, primarily intercompany balances. The Company does not use foreign currency exchange rate contracts for trading purposes.

Cash Flow Hedges

The following table presents the Company's realized losses (gains) associated with our cash flow hedges reclassified from accumulated other comprehensive loss ("AOCL") to earnings:


	Three months ended March 31,
(in thousands)	2026		2025
Cost of services	$	(96)	$	433
Selling, general and administrative expense	220		89
Depreciation expense	(26)		26
Total amount reclassified from AOCL	$	98	$	548

The following table presents the Company's settled forward contracts designated as cash flow hedges:


	Three months ended March 31,
(in thousands)	2026		2025
Notional amount of settled forward contracts in Philippine pesos	$	51,783	$	45,935
Notional amount of settled forward contracts in Indian rupees	16,886		11,799
Notional amount of settled forward contracts in Mexican pesos	5,117		4,381
Notional amount of settled forward contracts in Colombian pesos	12,243		10,158
Notional amount of settled forward contracts in euros	7,060		—
Total notional amount of settled forward contracts designated as cash flow hedges	$	93,089	$	72,273

The following table presents the Company's outstanding forward contracts designated as cash flow hedges:


(in thousands)	March 31, 2026		December 31, 2025
Notional amount of outstanding forward contracts in Philippine pesos	$	117,176	$	168,959
Notional amount of outstanding forward contracts in Indian rupees	39,920		56,806
Notional amount of outstanding forward contracts in Mexican pesos	10,948		16,065
Notional amount of outstanding forward contracts in Colombian pesos	29,718		41,961
Notional amount of outstanding forward contracts in euros	13,714		20,641
Total notional amount of outstanding forward contracts designated as cash flow hedges	$	211,476	$	304,432

All cash flow hedges were determined to be highly effective, with no component of any gain or loss excluded from the assessment of hedge effectiveness, for the periods presented. Net unrealized losses on cash flow hedges for the three months ended March 31, 2026 were $2.9 million. As of March 31, 2026, the net accumulated loss on foreign currency cash flow hedges expected to be reclassified from AOCL into earnings within the next 12 months was $4.6 million. See Note 13, “Accumulated Other Comprehensive Loss” for additional information regarding changes in accumulated other comprehensive loss.

Fair Value Measurements

The Company’s derivatives are carried at fair value using various pricing models that incorporate observable market inputs, such as interest rate yield curves and currency rates, which are Level 2 inputs. By entering into derivative contracts, the Company is exposed to counterparty credit risk, or the failure of the counterparty to perform under the terms of the derivative contract. Derivative valuations incorporate credit risk adjustments that are necessary to reflect the probability of default by the counterparty or by the Company. For the periods presented, the non-performance risk of the Company and the counterparties did not have a material impact on the fair value of the derivative instruments.

For financial statement presentation purposes, the Company does not offset assets and liabilities under master netting arrangements. The following table presents information about the Company’s assets and liabilities that are measured at fair value on a recurring basis at March 31, 2026 and December 31, 2025 and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value:


	March 31, 2026
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	45,474	$	—	$	—	$	45,474	$	—	$	45,474
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2,805	$	—	$	2,805	$	(1,953)	$	852


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	7,411	$	—	$	7,411	$	(1,953)	$	5,458


	December 31, 2025
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	121,293	$	—	$	—	$	121,293	$	—	$	121,293
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2,317	$	—	$	2,317	$	(2,097)	$	220


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	4,075	$	—	$	4,075	$	(2,097)	$	1,978

Forward Contracts - Narrative (Details) $ in Millions	3 Months Ended	12 Months Ended
Forward Contracts - Narrative (Details) $ in Millions	Mar. 31, 2026 USD ($) counterparty	Dec. 31, 2025 counterparty
Derivative [Line Items]
Number of counterparties \| counterparty	6	6
Net unrealized losses on cash flow hedges	$ 2.9
Amount of loss reclassified from accumulated other comprehensive income in to earnings within next 12 months	$ 4.6
Foreign Contracts
Derivative [Line Items]
Derivative term	12 months	12 months

Long-Term Debt - Narrative (Details) - USD ($)		3 Months Ended
Long-Term Debt - Narrative (Details) - USD ($)	Mar. 11, 2026	Mar. 31, 2026	Mar. 31, 2025	Mar. 10, 2026	Dec. 31, 2025
Debt Instrument [Line Items]
Payments of dividends	$ 332,800,000	$ 332,788,000	$ 0
Debt issuance costs, net		8,423,000			$ 631,000
2026 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Third party costs		700,000
Loss on extinguishment of debt		200,000
2026 Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Basis spread on variable rate	2.75%
2026 Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR) \| Minimum
Debt Instrument [Line Items]
Stated interest rate	0.00%
2026 Credit Agreement \| Line of Credit \| Base Rate
Debt Instrument [Line Items]
Basis spread on variable rate	1.75%
2026 Credit Agreement \| Line of Credit \| Base Rate \| Minimum
Debt Instrument [Line Items]
Stated interest rate	1.00%
Term Loan \| 2026 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Debt instrument, face amount	$ 500,000,000.0
Debt issuance costs, net	$ 8,600,000
Long term debt, gross		$ 500,000,000
Effective interest rate		6.412%
Term Loan \| 2026 Credit Agreement \| Line of Credit \| Through March 31, 2029
Debt Instrument [Line Items]
Percentage of original principal amount	1.25%
Term Loan \| 2026 Credit Agreement \| Line of Credit \| Through March 31, 2030
Debt Instrument [Line Items]
Percentage of original principal amount	1.875%
Term Loan \| 2026 Credit Agreement \| Line of Credit \| Thereafter
Debt Instrument [Line Items]
Percentage of original principal amount	2.50%
Term Loan \| 2022 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Debt instrument, face amount				$ 270,000,000.0
Long term debt, gross					$ 241,988,000
Revolving Credit Facility \| 2026 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity	$ 100,000,000.0
Debt issuance costs, net	$ 2,000,000.0
Long term debt, gross		$ 0
Line of credit facility, remaining borrowing capacity		$ 100,000,000.0
Line of credit facility, commitment fee	0.40%
Revolving Credit Facility \| 2022 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity				$ 190,000,000.0
Letter of Credit \| 2026 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity	$ 15,000,000.0
Bridge Loan \| 2026 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity	$ 15,000,000.0

Property and Equipment, net - Schedule of Components of Property and Equipment (Details) - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 281,925	$ 281,090
Accumulated depreciation	(191,509)	(185,664)
Property and equipment, net	90,416	95,426
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	109,308	106,515
Technology and computers
Property, Plant and Equipment [Line Items]
Property and equipment, gross	128,086	127,227
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	13,563	13,224
Construction in process
Property, Plant and Equipment [Line Items]
Property and equipment, gross	5,379	9,681
Other property and equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 25,589	$ 24,443

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
Income Taxes (Details) - USD ($) $ in Thousands	Mar. 31, 2026	Mar. 31, 2025
Income Tax Disclosure [Abstract]
Provision for income taxes	$ 11,934	$ 8,600
Effective income tax rate	32.90%	28.90%

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

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+ Details

Revenue from Contracts with Customers

3 Months Ended

Mar. 31, 2026

Revenue from Contract with Customer [Abstract]

Revenue from Contracts with Customers

Disaggregation of Revenue

The Company's revenues are derived from contracts with customers related to business outsourcing services that it provides. The following table presents the breakdown of the Company’s revenues by service offering:


	Three months ended March 31,
(in thousands)		2026		2025
Digital Customer Experience		$	168,490	$	159,862
Trust & Safety		75,835		72,407
AI Services		61,941		45,523
Service revenue		$	306,266	$	277,792

The majority of the Company’s revenues are derived from contracts with customers who are located in the United States. However, the Company delivers its services from geographies outside of the United States. The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:


	Three months ended March 31,
(in thousands)		2026		2025
Philippines		$	160,000	$	151,717
United States		41,213		33,221
India		40,178		35,428
Rest of World		64,875		57,426
Service revenue		$	306,266	$	277,792

Contract Balances

Accounts receivable, net of allowance for credit losses includes $125.1 million and $122.4 million of unbilled revenue as of March 31, 2026 and December 31, 2025, respectively.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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+ Details

Leases (Tables)

3 Months Ended

Mar. 31, 2026

Leases [Abstract]

Schedule of Operating Lease Costs

The following table presents operating lease costs recorded to cost of services:


	Three months ended March 31,
(in thousands)		2026		2025
Operating lease costs - Cost of services		$	6,710	$	5,726

Schedule of Other Lease Information

The following table presents the weighted average remaining lease term and weighted average discount rate for the Company's operating leases as of March 31, 2026 and December 31, 2025:


	March 31, 2026		December 31, 2025
Weighted average remaining lease term	3.1 years		3.3 years
Weighted average discount rate	6.9	%	7.0	%

The following table presents supplemental cash flow information related to the Company's operating leases:


	Three months ended March 31,
(in thousands)	2026		2025
Cash paid for amounts included in the measurement of operating lease liabilities	$	6,810	$	5,265
ROU assets obtained in exchange for operating lease liabilities	6,681		11,949

Schedule of Future Lease Payments

The future lease payments on the Company's operating lease liabilities as of March 31, 2026 were as follows:


(in thousands)
2026-remainder of year	$	17,711
2027	19,434
2028	14,384
2029	9,241
2030	1,680
Thereafter	93
Total lease payments	62,543
Less: imputed interest	(6,155)
Total lease liabilities	$	56,388

Property and Equipment, net

3 Months Ended

Mar. 31, 2026

Property, Plant and Equipment [Abstract]

Property and Equipment, net

The components of property and equipment, net as of March 31, 2026 and December 31, 2025, were as follows:


(in thousands)	March 31, 2026		December 31, 2025
Leasehold improvements	$	109,308	$	106,515
Technology and computers	128,086		127,227
Furniture and fixtures	13,563		13,224
Construction in process	5,379		9,681
Other property and equipment	25,589		24,443
Property and equipment, gross	281,925		281,090
Accumulated depreciation	(191,509)		(185,664)
Property and equipment, net	$	90,416	$	95,426

The table below presents the Company’s total property and equipment by geographic location as of March 31, 2026 and December 31, 2025:


(in thousands)	March 31, 2026		December 31, 2025
Philippines	$	32,743	$	34,205
United States	6,071		6,620
India	23,962		24,549
Colombia	17,216		18,667
Rest of World	10,424		11,385
Property and equipment, net	$	90,416	$	95,426

Goodwill and Intangibles - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Finite-Lived Intangible Assets [Line Items]
Intangibles, Gross	$ 294,280	$ 294,612
Accumulated Amortization	(145,940)	(141,122)
Intangibles, Net	148,340	153,490
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Intangibles, Gross	252,369	252,607
Accumulated Amortization	(124,979)	(120,765)
Intangibles, Net	127,390	131,842
Trade names
Finite-Lived Intangible Assets [Line Items]
Intangibles, Gross	41,900	41,900
Accumulated Amortization	(20,950)	(20,252)
Intangibles, Net	20,950	21,648
Other intangibles
Finite-Lived Intangible Assets [Line Items]
Intangibles, Gross	11	105
Accumulated Amortization	(11)	(105)
Intangibles, Net	$ 0	$ 0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Property and Equipment, net (Tables)

3 Months Ended

Mar. 31, 2026

Property, Plant and Equipment [Abstract]

Schedule of Components of Property and Equipment

The components of property and equipment, net as of March 31, 2026 and December 31, 2025, were as follows:


(in thousands)	March 31, 2026		December 31, 2025
Leasehold improvements	$	109,308	$	106,515
Technology and computers	128,086		127,227
Furniture and fixtures	13,563		13,224
Construction in process	5,379		9,681
Other property and equipment	25,589		24,443
Property and equipment, gross	281,925		281,090
Accumulated depreciation	(191,509)		(185,664)
Property and equipment, net	$	90,416	$	95,426

Schedule of Property and Equipment by Geographic Location

The table below presents the Company’s total property and equipment by geographic location as of March 31, 2026 and December 31, 2025:


(in thousands)	March 31, 2026		December 31, 2025
Philippines	$	32,743	$	34,205
United States	6,071		6,620
India	23,962		24,549
Colombia	17,216		18,667
Rest of World	10,424		11,385
Property and equipment, net	$	90,416	$	95,426

Long-Term Debt - Schedule of Current and Noncurrent Portions of Debt (Details) - USD ($) $ in Thousands	Mar. 31, 2026	Mar. 11, 2026	Dec. 31, 2025
Debt Instrument [Line Items]
Less current debt financing fees	$ (1,713)		$ (379)
Less noncurrent debt financing fees	(6,710)		(252)
Less: Debt financing fees	(8,423)		(631)
Current portion of debt	17,037		21,559
Noncurrent portion of debt	474,540		219,798
Total	491,577		241,357
Term Loan \| 2026 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Long term debt, current, gross	18,750
Long term debt, noncurrent, gross	481,250
Total	$ 500,000
Less: Debt financing fees		$ (8,600)
Term Loan \| 2022 Credit Agreement \| Line of Credit
Debt Instrument [Line Items]
Long term debt, current, gross			21,938
Long term debt, noncurrent, gross			220,050
Total			$ 241,988

Leases - Schedule of Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Leases [Abstract]
Cash paid for amounts included in the measurement of operating lease liabilities	$ 6,810	$ 5,265
ROU assets obtained in exchange for operating lease liabilities	$ 6,681	$ 11,949

Earnings Per Share - Narrative (Details) - $ / shares	3 Months Ended
Earnings Per Share - Narrative (Details) - $ / shares	Mar. 31, 2026	Mar. 31, 2025
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Common stock dividend declared (in usd per share)	$ 3.65
Common Stock Equivalents, Anti-Dilutive
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	3,290,155	3,191,688
Common Stock Equivalents, Market Conditions Not Met
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	827,331	4,062,948

Unaudited Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Mar. 31, 2026	Dec. 31, 2025
Current assets:
Cash and cash equivalents	$ 152,265	$ 211,676
Accounts receivable, net of allowance for credit losses of $836 and $911, respectively	245,734	254,053
Income tax receivable	537	524
Prepaid expenses and other current assets	50,541	42,994
Total current assets	449,077	509,247
Noncurrent assets:
Property and equipment, net	90,416	95,426
Operating lease right-of-use assets	53,384	53,167
Deferred tax assets	12,326	12,366
Intangibles	148,340	153,490
Goodwill	219,056	219,533
Other noncurrent assets	9,033	7,536
Total noncurrent assets	532,555	541,518
Total assets	981,632	1,050,765
Current liabilities:
Accounts payable and accrued liabilities	42,262	45,242
Accrued payroll and employee-related liabilities	64,057	64,549
Current portion of debt	17,037	21,559
Current portion of operating lease liabilities	19,808	19,284
Current portion of income tax payable	16,264	9,354
Deferred revenue	3,788	3,273
Total current liabilities	163,216	163,261
Noncurrent liabilities:
Income tax payable	10,332	9,752
Long-term debt	474,540	219,798
Operating lease liabilities	36,580	37,086
Accrued payroll and employee-related liabilities	8,177	6,575
Deferred tax liabilities	13,613	14,304
Other noncurrent liabilities	209	0
Total noncurrent liabilities	543,451	287,515
Total liabilities	706,667	450,776
Commitments and Contingencies (See Note 9)
Shareholders’ equity:
Additional paid-in capital	748,946	754,773
Retained earnings (Accumulated deficit)	(250,295)	58,161
Accumulated other comprehensive loss	(35,447)	(24,695)
Treasury stock, at cost. 15,436,224 and 15,436,224 shares, respectively	(189,309)	(189,309)
Total shareholders’ equity	274,965	599,989
Total liabilities and shareholders’ equity	981,632	1,050,765
Class A common stock
Shareholders’ equity:
Common stock	520	509
Class B convertible common stock
Shareholders’ equity:
Common stock	$ 550	$ 550

Stock-Based Compensation - Schedule of Stock Option, RSU and PSU Activity (Details)	3 Months Ended
	Mar. 31, 2026 $ / shares shares
Number of options
Beginning balance outstanding (in shares) \| shares	3,599,988
Granted (in shares) \| shares	0
Exercised or released (in shares) \| shares	(20,494)
Forfeited, cancelled or expired (in shares) \| shares	(5,756)
Ending balance outstanding (in shares) \| shares	3,573,738
Weighted - average exercise price
Beginning balance outstanding (in usd per share) \| $ / shares	$ 22.19
Granted (in usd per share) \| $ / shares	0
Exercised or released (in usd per share) \| $ / shares	3.81
Forfeited, cancelled or expired (in usd per share) \| $ / shares	36.87
Ending balance outstanding (in usd per share) \| $ / shares	$ 18.97
RSUs
Number of RSUs/PSUs
Beginning balance (in shares) \| shares	3,570,679
Granted (in shares) \| shares	1,777,720
Exercised or released (in shares) \| shares	(1,431,730)
Forfeited, cancelled or expired (in shares) \| shares	(59,341)
Ending balance (in shares) \| shares	3,857,328
Weighted - average exercise price
Beginning balance (in usd per share) \| $ / shares	$ 13.96
Granted (in usd per share) \| $ / shares	10.59
Exercised or released (in usd per share) \| $ / shares	14.70
Forfeited, cancelled or expired (in usd per share) \| $ / shares	13.29
Ending balance (in usd per share) \| $ / shares	$ 12.14
PSUs
Number of RSUs/PSUs
Beginning balance (in shares) \| shares	636,198
Granted (in shares) \| shares	356,136
Exercised or released (in shares) \| shares	(74,914)
Forfeited, cancelled or expired (in shares) \| shares	(90,089)
Ending balance (in shares) \| shares	827,331
Weighted - average exercise price
Beginning balance (in usd per share) \| $ / shares	$ 12.51
Granted (in usd per share) \| $ / shares	10.60
Exercised or released (in usd per share) \| $ / shares	13.33
Forfeited, cancelled or expired (in usd per share) \| $ / shares	13.45
Ending balance (in usd per share) \| $ / shares	$ 11.89

Description of Business and Organization (Details)	3 Months Ended
Description of Business and Organization (Details)	Mar. 31, 2026 service
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of services	3

Forward Contracts - Schedule of Cash Flow Hedges Reclassified From Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Derivative [Line Items]
Total amount reclassified from AOCL	$ 98	$ 548
Cost of services
Derivative [Line Items]
Total amount reclassified from AOCL	(96)	433
Selling, general and administrative expense
Derivative [Line Items]
Total amount reclassified from AOCL	220	89
Depreciation expense
Derivative [Line Items]
Total amount reclassified from AOCL	$ (26)	$ 26

Segment Information - Narrative (Details)	3 Months Ended
Segment Information - Narrative (Details)	Mar. 31, 2026 segment
Segment Reporting [Abstract]
Number of operating segments	1
Number of reportable segments	1

Leases - Schedule of Operating Lease Costs (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Cost of services
Lessee, Lease, Description [Line Items]
Operating lease costs	$ 6,710	$ 5,726

Forward Contracts - Schedule of Settled Forward Contracts Designated as Hedge (Details) - Foreign Contracts - Designated as Hedging Instrument - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Derivative [Line Items]
Total notional amount of settled forward contracts designated as cash flow hedges	$ 93,089	$ 72,273
Philippines, Pesos
Derivative [Line Items]
Total notional amount of settled forward contracts designated as cash flow hedges	51,783	45,935
India, Rupees
Derivative [Line Items]
Total notional amount of settled forward contracts designated as cash flow hedges	16,886	11,799
Mexico, Pesos
Derivative [Line Items]
Total notional amount of settled forward contracts designated as cash flow hedges	5,117	4,381
Colombia, Pesos
Derivative [Line Items]
Total notional amount of settled forward contracts designated as cash flow hedges	12,243	10,158
Euros
Derivative [Line Items]
Total notional amount of settled forward contracts designated as cash flow hedges	$ 7,060	$ 0

Cover Page - shares	3 Months Ended
Cover Page - shares	Mar. 31, 2026	May 01, 2026
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Mar. 31, 2026
Document Transition Report	false
Entity File Number	001-40482
Entity Registrant Name	TaskUs, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	83-1586636
Entity Address, Address Line One	1650 Independence Drive
Entity Address, Address Line Two	Suite 100
Entity Address, City or Town	New Braunfels
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	78132
City Area Code	888
Local Phone Number	400-8275
Title of 12(b) Security	Class A Common Stock, par value $0.01 per share
Trading Symbol	TASK
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	true
Entity Ex Transition Period	false
Entity Shell Company	false
Amendment Flag	false
Entity Central Index Key	0001829864
Document Fiscal Year Focus	2026
Document Fiscal Period Focus	Q1
Current Fiscal Year End Date	--12-31
Class A common stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding (in shares)		36,545,511
Class B convertible common stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding (in shares)		55,032,694

Long-Term Debt

3 Months Ended

Mar. 31, 2026

Debt Disclosure [Abstract]

Long-Term Debt

The balances of current and noncurrent portions of debt consisted of the following as of March 31, 2026 and December 31, 2025:


	March 31, 2026						December 31, 2025
(in thousands)	Current		Noncurrent		Total		Current		Noncurrent		Total
Term Loan	$	18,750	$	481,250	$	500,000	$	21,938	$	220,050	$	241,988

Less: Debt financing fees	(1,713)		(6,710)		(8,423)		(379)		(252)		(631)
Total	$	17,037	$	474,540	$	491,577	$	21,559	$	219,798	$	241,357

2026 Credit Agreement

On March 11, 2026, the Company entered into a credit agreement (the “2026 Credit Agreement”) with both new and existing lenders which amended and restated the 2022 Credit Agreement (described below). The 2026 Credit Agreement includes a $500.0 million term loan (the “2026 Term Loan Facility”) and a $100.0 million revolving credit facility (the “2026 Revolving Credit Facility” and, together with the 2026 Term Loan Facility, the “2026 Credit Facilities”). The proceeds of the 2026 Term Loan Facility, and cash on the Company's balance sheet, were used to repay all borrowings under the 2022 Credit facilities, pay related fees and expenses and fund a $332.8 million special cash dividend (the “Refinancing”). The Refinancing was accounted for as a debt modification for existing lenders, new debt for new lenders and an extinguishment for exiting lenders. Debt financing fees associated with the Refinancing, including amounts allocated from the 2022 Credit facilities, were $8.6 million associated with the 2026 Term Loan Facility and $2.0 million associated with the undrawn 2026 Revolving Credit Facility. The Refinancing resulted in $0.7 million of third-party costs, recorded in selling, general and administrative expense, and $0.2 million of loss on extinguishment, recorded in financing expenses, on the condensed consolidated statements of income for the three months ended March 31, 2026.

The 2026 Term Loan Facility matures on March 11, 2031, and commencing with the fiscal quarter ending September 30, 2026, requires quarterly principal payments of 1.25% of the original principal amount of the term loans through March 31, 2029, 1.875% of the original principal amount of the term loans from June 30, 2029 through March 31, 2030 and 2.50% of the original principal amount of the term loans thereafter, with the remaining principal due in a lump sum at the maturity date. Voluntary principal prepayments are permitted.

The 2026 Revolving Credit Facility provides the Company with access to a $15.0 million letter of credit facility and a $15.0 million swing line facility, each of which, to the extent used, reduces borrowing availability under the 2026 Revolving Credit Facility. The 2026 Revolving Credit Facility terminates on March 11, 2031. As of March 31, 2026, we had no balance outstanding and $100.0 million of borrowing available under the 2026 Revolving Credit Facility.

Borrowings under the 2026 Credit Agreement, with the exception of swing line borrowings, bear interest, at our option, either at (i) an adjusted Term Secured Overnight Financing Rate (“Term SOFR”) plus a margin of 2.75% per annum, subject to a Term SOFR floor of 0.00% or (ii) an alternate base rate plus a margin of 1.75% per annum, subject to an alternative base rate floor of 1.00%. Any borrowings under the swing line facility will be subject to the base rate. The 2026 Revolving Credit Facility also requires a commitment fee of 0.40% per annum of undrawn commitments to be paid quarterly in arrears. The Company has elected to pay interest on borrowings under the 2026 Term Loan Facility based on Term SOFR. The interest rate in effect for the 2026 Term Loan Facility as of March 31, 2026 was 6.412% per annum. Due to its variable interest rates based on Term SOFR, the carrying amount of the debt under the 2026 Credit Agreement approximates fair value based on Level 2 inputs.

The 2026 Credit Agreement contains a financial covenant requiring compliance with a maximum consolidated total net leverage ratio and certain other covenants, including, among other things, covenants restricting the incurrence of indebtedness, the incurrence of liens, investments (including acquisitions) dispositions, prepayments of payment, subordinated indebtedness and distributions. The Company was in compliance with all debt covenants as of March 31, 2026. Substantially all assets of the Company's direct wholly owned subsidiary TU MidCo, Inc., its wholly owned subsidiary TU BidCo, Inc. and its material wholly owned domestic subsidiaries are pledged as collateral under the 2026 Credit Agreement, subject to certain customary exceptions.

2022 Credit Agreement

Prior to the Refinancing, the Company’s 2022 Credit Agreement consisted of an original term loan facility of $270.0 million and a $190.0 million revolving credit facility. Upon execution of the 2026 Credit Agreement, all outstanding balances under the 2022 Credit Agreement were repaid in full and all commitments thereunder were terminated in full.

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Mar. 31, 2026 shares
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Terminated	false
Balaji Sekar [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On March 3, 2026, Balaji Sekar, our then-Chief Financial Officer, terminated his 10b5-1 trading arrangement (the “Sekar 10b5-1 Plan”), originally adopted on November 23, 2025 and then modified on December 15, 2025, which, as modified, provided for the potential sale of up to 205,008 shares of the Company’s Class A Common Stock, including shares obtained from the vesting of restricted stock units (subject to reduction for any shares withheld to satisfy tax withholding obligations). The Sekar 10b5-1 Plan was intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Exchange Act and unless otherwise terminated pursuant to its terms, provided for sales from March 16, 2026 to January 10, 2027 or an earlier date on which all shares thereunder were to be sold.
Name	Balaji Sekar
Title	Chief Financial Officer
Rule 10b5-1 Arrangement Terminated	true
Termination Date	March 3, 2026
Aggregate Available	205,008
Claudia Walsh [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On March 10, 2026, Claudia Walsh, our General Counsel, terminated her 10b5-1 trading arrangement (the “Walsh 10b5-1 Plan”), originally adopted on November 21, 2025, which provided for the potential sale of up to 40,000 shares of the Company’s Class A Common Stock, including shares obtained from the vesting of restricted stock units (subject to reduction for any shares withheld to satisfy tax withholding obligations). The Walsh 10b5-1 Plan was intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Exchange Act and unless otherwise terminated pursuant to its terms, provided for sales from March 16, 2026 to August 1, 2026, or an earlier date on which all shares thereunder were to be sold.
Name	Claudia Walsh
Title	General Counsel
Rule 10b5-1 Arrangement Terminated	true
Termination Date	March 10, 2026
Aggregate Available	40,000

Goodwill and Intangibles (Tables)

3 Months Ended

Mar. 31, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Changes in Carrying Amount of Goodwill

The changes in the carrying amount of goodwill during the period were as follows:


(in thousands)
Balance as of December 31, 2025	$	219,533

Foreign currency translation	(477)
Balance as of March 31, 2026	$	219,056

Schedule of Intangible Assets

Intangible assets consisted of the following as of March 31, 2026 and December 31, 2025:


	March 31, 2026						December 31, 2025
(in thousands)	Intangibles, Gross		Accumulated Amortization		Intangibles, Net		Intangibles, Gross		Accumulated Amortization		Intangibles, Net
Customer relationships	$	252,369	$	(124,979)	$	127,390	$	252,607	$	(120,765)	$	131,842
Trade names	41,900		(20,950)		20,950		41,900		(20,252)		21,648
Other intangibles	11		(11)		—		105		(105)		—
Total	$	294,280	$	(145,940)	$	148,340	$	294,612	$	(141,122)	$	153,490

- Definition

Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 350
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Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 9: http://www.xbrl.org/2009/role/commonPracticeRef
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482573/350-20-50-2

+ Details