0001829864-26-000012 | 10-K | XBRL Viewer

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Leases - Schedule of Operating Lease Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Cost of services
Lessee, Lease, Description [Line Items]
Operating lease cost	$ 25,306	$ 19,177	$ 17,314

Summary of Significant Accounting Policies - Cash and Cash Equivalents (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Accounting Policies [Abstract]
Interest income	$ 5.8	$ 5.5	$ 1.6

Segment Information - Schedule of Segment Reporting Information, by Segment (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Segment Reporting Information [Line Items]
Depreciation	$ 41,164	$ 40,223	$ 40,391
Amortization of intangible assets	19,983	19,935	20,346
Loss (gain) on disposal of assets	525	(80)	1,322
Total operating expenses	1,042,921	902,561	829,327
Reportable Segment
Segment Reporting Information [Line Items]
Personnel costs (Cost of services)	615,236	505,448	457,937
Operating costs (Selling, general, and administrative expense)	201,283	183,970	170,517
Stock-based compensation expense	30,404	42,391	53,179
Non-operating costs (Selling, general, and administrative expense)	14,282	15,423	8,108
Other (Cost of services)	120,044	95,251	77,527
Depreciation	41,164	40,223	40,391
Amortization of intangible assets	19,983	19,935	20,346
Loss (gain) on disposal of assets	525	(80)	1,322
Total operating expenses	$ 1,042,921	$ 902,561	$ 829,327

Description of Business and Organization	12 Months Ended
Description of Business and Organization	Dec. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Organization	Description of Business and Organization TaskUs, Inc. (“TaskUs,” together with its subsidiaries, the “Company,” “we,” “us” or “our”) was formed by investment funds affiliated with Blackstone Inc. (“Blackstone”) as a vehicle for the acquisition of TaskUs Holdings, Inc. (“TaskUs Holdings”) on October 1, 2018 (the “Blackstone Acquisition”). Prior to the Blackstone Acquisition, TaskUs had no operations and TaskUs Holdings operated as a standalone entity. TaskUs, Inc. was incorporated in Delaware in July 2018, and is headquartered in New Braunfels, Texas. The Company delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, the Company solves complex operational challenges for global category leaders within AI, autonomous vehicles, robotics, social media, financial services, healthcare, and beyond. The Company enables its clients to elevate their customer experience, protect their platforms, and grow their brands. The Company’s global, omnichannel delivery model is focused on providing its clients three key services - Digital Customer Experience, Trust & Safety and Artificial Intelligence (“AI”) Services. The Company has designed its platform to enable it to rapidly scale and benefit from its clients’ growth. Through its agile and responsive operational model, the Company delivers services from multiple delivery sites that span globally from the United States, Philippines, India and other parts of the world. The Company’s major service offerings are described in more detail below: •Digital Customer Experience: Principally consists of omnichannel customer care services, primarily delivered through digital (non-voice) channels. Also included in this offering are learning experience and sales and customer acquisition services. •Trust & Safety: Principally consists of monitoring, reviewing and managing user and advertiser-generated content on online platforms to ensure it complies with community guidelines, legal regulations and platform specific policies. Also included in this offering are our services for risk management, compliance, identity management and fraud. •AI Services: Principally consists of large language model support and high-quality data labeling services, annotation, context relevance and transcription services performed for the purpose of training and tuning machine learning algorithms, enabling them to develop cutting-edge AI systems.

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Cash flows from operating activities:
Net income	$ 102,275	$ 45,870	$ 45,690
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation	41,526	40,223	40,391
Amortization of intangibles	19,983	19,935	20,346
Amortization of debt financing fees	596	596	596
Loss (gain) on disposal of assets	525	(80)	1,322
Provision (benefit) for credit losses	1,016	(15)	103
Unrealized foreign exchange losses (gains) on forward contracts	0	(689)	2,485
Deferred taxes	(7,473)	(10,889)	(7,959)
Stock-based compensation expense	29,659	41,821	52,759
Changes in operating assets and liabilities:
Accounts receivable	(55,124)	(22,758)	1,861
Prepaid expenses and other current assets	4,225	(20,949)	(2,015)
Operating lease right-of-use assets	21,050	16,109	14,314
Other noncurrent assets	(1,540)	(63)	(132)
Accounts payable and accrued liabilities	(12,785)	23,529	(9,825)
Accrued payroll and employee-related liabilities	10,510	18,251	(7,877)
Operating lease liabilities	(19,613)	(17,312)	(13,823)
Income tax payable	2,935	5,801	4,910
Deferred revenue	(469)	(347)	592
Other noncurrent liabilities	(81)	(145)	(68)
Net cash provided by operating activities	137,215	138,888	143,670
Cash flows from investing activities:
Purchase of property and equipment	(63,500)	(39,104)	(30,995)
Investment in loan receivable	0	0	(1,000)
Net cash used in investing activities	(63,500)	(39,104)	(31,995)
Cash flows from financing activities:
Payments for deferred business acquisition consideration	(150)	(144)	(1,875)
Payments on long-term debt	(15,189)	(8,438)	(3,713)
Proceeds from employee stock plans	8,588	6,261	631
Payments for taxes related to net share settlement	(9,679)	(4,255)	(2,169)
Payments for stock repurchases	(27,782)	(18,600)	(111,959)
Net cash used in financing activities	(44,212)	(25,176)	(119,085)
Increase (decrease) in cash and cash equivalents	29,503	74,608	(7,410)
Effect of exchange rate changes on cash	(9,993)	(8,218)	(806)
Cash and cash equivalents at beginning of period	192,166	125,776	133,992
Cash and cash equivalents at end of period	211,676	192,166	125,776
Supplemental cash flow information:
Cash paid for interest	17,808	21,094	21,557
Cash paid for taxes, net of refunds	35,673	34,200	31,747
Noncash operating, investing and financing activities:
Accrued capital expenditures	9,811	6,024	4,451
Loan receivable exchanged for software	$ 0	$ 0	$ 2,182

Stock-Based Compensation - Summary of PSU Valuation Assumptions (Details) - PSUs Subject to Market Conditions	12 Months Ended
	Dec. 31, 2024
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield (%)	0.00%
Expected volatility (%)	75.00%
Minimum risk-free interest rate (%)	4.70%
Maximum risk-free interest rate (%)	5.10%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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+ Details

Property and Equipment, net - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 281,090	$ 222,203
Accumulated depreciation	(185,664)	(155,428)
Property and equipment, net	95,426	66,775
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	106,515	76,171
Technology and computers
Property, Plant and Equipment [Line Items]
Property and equipment, gross	127,227	115,816
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	13,224	8,480
Construction in process
Property, Plant and Equipment [Line Items]
Property and equipment, gross	9,681	5,476
Other property and equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 24,443	$ 16,260

Long-Term Debt - Schedule of Current and Noncurrent Portions of Debt (Details) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024	Sep. 07, 2022
Debt Instrument [Line Items]
Total	$ 241,988
Less current debt financing fees	(379)	$ (379)
Less noncurrent debt financing fees	(252)	(631)
Less: Debt financing fees	(631)	(1,010)
Current portion of debt	21,559	14,809
Long-term debt	219,798	241,357
Total	241,357	256,166
Line of Credit \| 2022 Credit Agreement \| Secured Debt
Debt Instrument [Line Items]
Long term debt, current, gross	21,938	15,188
Long term debt, noncurrent, gross	220,050	241,988
Total	$ 241,988	$ 257,176
Less: Debt financing fees			$ (1,900)

Income Taxes - Summary of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Deferred Tax Assets
Accruals	$ 4,853	$ 8,317
Allowances and reserves	209	307
Intercompany payable	2,539	2,139
State taxes	645	810
Stock-based compensation expense	7,468	7,720
Deferred revenue	740	840
Operating lease liabilities	6,733	1,698
Fixed assets	10,872	7,254
Section 267 - Intercompany Payable	4,283	3,757
Other capitalized costs	3,679	3,147
Other	1,174	1,620
Gross deferred tax assets	43,195	37,609
Valuation allowance	(907)	0
Total deferred tax assets	42,288	37,609
Deferred Tax Liabilities
Intangibles	(36,312)	(40,604)
Operating lease right-of-use assets	(5,570)	(1,644)
Unrealized foreign exchange gain/loss	(762)	147
Other	(1,582)	(4,123)
Total deferred tax liabilities	(44,226)	(46,224)
Net deferred tax liabilities	$ (1,938)	$ (8,615)

Leases - Schedule of Future Lease Payments (Details) $ in Thousands	Dec. 31, 2025 USD ($)
Leases [Abstract]
2026	$ 22,418
2027	17,196
2028	12,405
2029	9,241
2030	1,741
Thereafter	97
Total lease payments	63,098
Less: interest	(6,728)
Total lease liabilities	$ 56,370

Summary of Significant Accounting Policies - Accounts Receivable (Details)	12 Months Ended
	Dec. 31, 2025
Accounting Policies [Abstract]
Threshold for individually reviewed collectability	30 days

Property and Equipment, net

12 Months Ended

Dec. 31, 2025

Property, Plant and Equipment [Abstract]

Property and Equipment, net

The components of Property and equipment, net at December 31, 2025 and 2024 were as follows:


(in thousands)	December 31, 2025		December 31, 2024
Leasehold improvements	$	106,515	$	76,171
Technology and computers	127,227		115,816
Furniture and fixtures	13,224		8,480
Construction in process	9,681		5,476
Other property and equipment	24,443		16,260
Property and equipment, gross	281,090		222,203
Accumulated depreciation	(185,664)		(155,428)
Property and equipment, net	$	95,426	$	66,775

The Company’s principal operations are in the Philippines where the majority of property and equipment resides under its wholly owned subsidiaries. The table below presents the Company’s total property and equipment by geographic location as of December 31, 2025 and 2024:


(in thousands)	December 31, 2025		December 31, 2024
Philippines	$	34,205	$	22,888
United States	6,620		7,116
India	24,549		11,830
Colombia	18,667		12,950
Rest of World	11,385		11,991
Property and equipment, net	$	95,426	$	66,775

During the years ended December 31, 2025, 2024 and 2023, no impairment charges were recorded.

Subsequent Events	12 Months Ended
Subsequent Events	Dec. 31, 2025
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events On February 25, 2026, the Board of Directors declared a special cash dividend of $3.65 per share, payable on March 25, 2026 (the “Special Dividend”). The Special Dividend, estimated to be approximately $333.0 million in the aggregate, will be funded by proceeds of the New Credit Facilities (as defined below) and cash on the Company’s balance sheet. To finance the Special Dividend and address its upcoming 2027 debt maturities, the Company has secured commitments for a comprehensive refinancing of its existing credit facility, which refinancing includes a $500.0 million term loan facility and $100.0 million revolving credit facility (together, the “New Credit Facilities”), each maturing in March 2031. Borrowings under the New Credit Facilities will bear interest, at the Company’s option, at a rate equal to Term SOFR (with a floor of 0.00%) plus 2.75%, or an alternate base rate (with a floor of 1.00%) plus 1.75%.

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2025

Accounting Policies [Abstract]

Schedule of Concentration Risk

For the years ended December 31, 2025, 2024 and 2023, the following client represented greater than 10% of the Company’s service revenue:


	Year ended December 31,
Customer	2025		2024		2023
A	26	%	22	%	19	%

For the years ended December 31, 2025 and 2024, the following clients represented greater than 10% of the Company’s accounts receivable:


Customer	December 31, 2025		December 31, 2024
A	19	%	19	%
B	Less than 10 %		11	%

Summary of Significant Accounting Policies - Segments (Details)	12 Months Ended
	Dec. 31, 2025 segment
Accounting Policies [Abstract]
Number of operating segments	1
Number of reportable segments	1

Long-Term Debt (Tables)

12 Months Ended

Dec. 31, 2025

Debt Disclosure [Abstract]

Schedule of Current and Noncurrent Portions of Debt

The balances of current and non-current portions of debt consist of the following as of December 31, 2025 and 2024:


	December 31, 2025						December 31, 2024
(in thousands)	Current		Noncurrent		Total		Current		Noncurrent		Total
Term Loan	$	21,938	$	220,050	$	241,988	$	15,188	$	241,988	$	257,176

Less: Debt financing fees	(379)		(252)		(631)		(379)		(631)		(1,010)
Total	$	21,559	$	219,798	$	241,357	$	14,809	$	241,357	$	256,166

Schedule of Maturities of Debt

Principal maturities of the outstanding debt as of December 31, 2025 are as follows:


(in thousands)
2026	$	21,938
2027	220,050

Total	$	241,988

Accumulated Other Comprehensive Loss (Tables)

12 Months Ended

Dec. 31, 2025

Equity [Abstract]

Schedule of Accumulated Other Comprehensive Income (Loss)

Accumulated other comprehensive loss consisted of the following:


(in thousands)	Foreign Currency Translation Adjustments		Retirement Benefit Reserves		Unrealized Gains (Losses) on Cash Flow Hedges		Accumulated Other Comprehensive Loss
Balance as of December 31, 2023	$	(9,705)	$	154	$	—	$	(9,551)
Other comprehensive loss before reclassifications	(11,954)		(727)		(4,219)		(16,900)
Income tax effects	—		243		886		1,129
Amounts reclassified from accumulated other comprehensive loss	—		(96)		—		(96)
Income tax effects	—		29		—		29
Other comprehensive loss	(11,954)		(551)		(3,333)		(15,838)
Balance as of December 31, 2024	(21,659)		(397)		(3,333)		(25,389)
Other comprehensive income (loss) before reclassifications	(2,513)		1,816		7,555		6,858
Income tax effects	—		(517)		(1,461)		(1,978)
Amounts reclassified from accumulated other comprehensive loss	—		(108)		(5,094)		(5,202)
Income tax effects	—		31		985		1,016
Other comprehensive income (loss)	(2,513)		1,222		1,985		694
Balance as of December 31, 2025	$	(24,172)	$	825	$	(1,348)	$	(24,695)

Stock-Based Compensation (Tables)

12 Months Ended

Dec. 31, 2025

Share-Based Payment Arrangement [Abstract]

Summary of Stock Option Activity

The following table summarizes the stock option activity for the year ended December 31, 2025:


	Number of options	Weighted-average exercise price		Weighted-average remaining contractual term (years)	Aggregate intrinsic value (in thousands)
Outstanding at January 1, 2025	4,846,497	$	18.58	6.4	$	17,505
Granted	—	$	—
Exercised	(1,204,184)	$	7.13
Forfeited, cancelled or expired	(42,325)	$	37.81
Outstanding at December 31, 2025	3,599,988	$	22.19	5.7	$	3,040
Vested and exercisable at December 31, 2025	3,276,634	$	22.28	5.6	$	3,040
Vested and exercisable at December 31, 2025 and expected to vest thereafter	3,599,988	$	22.19	5.7	$	3,040

Summary of Valuation Assumptions

The Company uses the Black-Scholes option pricing model to estimate the grant date fair value of stock options with service conditions with the following assumptions:


	Year ended December 31,
	2023
Dividend yield (%)	0	%
Expected volatility (%)	36-45%
Risk-free interest rate (%)	3.6-4.2%
Expected term (years)	5.5-6.5

Summary of RSU Activity

The following table summarizes the RSU activity for the year ended December 31, 2025:


	Number of RSUs	Weighted-average grant date fair value
Outstanding at January 1, 2025	4,309,358	$	17.50
Granted	1,861,817	$	13.37
Released	(2,098,537)	$	20.30
Cancelled	(501,959)	$	15.63
Unvested and Outstanding at December 31, 2025	3,570,679	$	13.96

Summary of PSU Activity

The following table summarizes the PSU activity for the year ended December 31, 2025:


	Number of PSUs	Weighted-average grant date fair value
Outstanding at January 1, 2025	3,693,417	$	4.67
Granted	396,198	$	13.15
Released	(80,000)	$	11.92
Cancelled	(3,373,417)	$	4.02
Unvested and Outstanding at December 31, 2025(1)	636,198	$	12.51

(1) Includes PSUs for which the performance period has ended, but remain subject to formal certification and approval by the Compensation Committee of the Board of Directors on December 31, 2025. Upon formal certification of performance targets in the first quarter of 2026, 74,914 PSUs were released and 50,795 PSUs were cancelled.

Summary of PSU Valuation Assumptions

The grant date fair value of the PSUs with market conditions granted during 2024 were estimated using the Monte Carlo simulation method with the following assumptions:


Dividend yield (%)	0	%
Expected volatility (%)	75	%
Risk-free interest rate (%)	4.7%-5.1%

Schedule of Stock Based Compensation Expense

The following table summarizes the components of stock-based compensation expense recognized in the Company’s consolidated statements of income for the periods presented:


	Year ended December 31,
(in thousands)	2025		2024		2023
Cost of services	$	1,061	$	2,182	$	3,269
Selling, general, and administrative expense	28,598		39,639		49,490
Total	$	29,659	$	41,821	$	52,759

Leases (Tables)

12 Months Ended

Dec. 31, 2025

Leases [Abstract]

Schedule of Operating Lease Costs

The following table presents operating lease costs recorded to cost of service:


	Year ended December 31,
(in thousands)	2025		2024		2023
Operating lease costs - Cost of services	$	25,306	$	19,177	$	17,314

Schedule of Other Lease Information

The following table presents the weighted average remaining lease term and weighted average discount rate for the Company's operating leases as of December 31, 2025 and December 31, 2024:


	December 31, 2025		December 31, 2024
Weighted average remaining lease term	3.3 years		3.5 years
Weighted average discount rate	7.0	%	6.6	%

The following table presents supplemental cash flow information related to the Company's operating leases:


(in thousands)	December 31, 2025		December 31, 2024		December 31, 2023
Cash paid for amounts included in the measurement of operating lease liabilities	$	23,289	$	19,733	$	16,825
ROU assets obtained in exchange for operating lease liabilities	24,806		24,023		18,938

Schedule of Future Lease Payments

The future lease payments on the Company’s operating lease liabilities as of December 31, 2025 were as follows:


(in thousands)
2026	$	22,418
2027	17,196
2028	12,405
2029	9,241
2030	1,741
Thereafter	97
Total lease payments	63,098
Less: interest	(6,728)
Total lease liabilities	$	56,370

Stock-Based Compensation - Narrative (Details) - USD ($)		1 Months Ended		12 Months Ended
	Apr. 16, 2019	Aug. 31, 2021	Jun. 30, 2021	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted average grant date fair value of options granted (in usd per share)				$ 0	$ 0	$ 8.85
Unrecognized compensation expense related to stock options				$ 200,000
Tax benefit recognized for stock based compensation expense				$ 3,600,000	$ 500,000	$ 800,000
2019 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for issuance (in shares)	7,597,730
2021 Omnibus Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares available for future grant (in shares)				6,154,841
Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield (%)				0.00%		0.00%
Weighted average period for recognition				2 months 12 days
Stock Option \| 2019 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period contingent on a change in control	2 years
Vesting period contingent on an initial public offering	3 years
Contractual life	10 years
Stock Option \| 2021 Omnibus Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Contractual life				10 years
Stock Option \| 2021 Omnibus Incentive Plan \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period				3 years
Stock Option \| 2021 Omnibus Incentive Plan \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period				4 years
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Intrinsic value				$ 11,500,000	$ 12,600,000	$ 1,300,000
Weighted average grant date fair value (in usd per share)				$ 13.37	$ 12.66	$ 16.66
Aggregate intrinsic value of shares released				$ 31,000,000.0	$ 23,900,000	$ 15,400,000
Granted (in shares)				1,861,817
Unrecognized compensation expense related to non-options				$ 17,600,000
Weighted average period for recognition				1 year 4 months 24 days
RSUs \| 2021 Omnibus Incentive Plan \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period				2 years
RSUs \| 2021 Omnibus Incentive Plan \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period				4 years
Employee Stock \| 2022 Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Purchase price percent of common stock				85.00%
Issuance under (in shares)				5,000,000
PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted average grant date fair value (in usd per share)				$ 13.15	$ 11.58
Aggregate intrinsic value of shares released				$ 1,300,000	$ 0	$ 0
Granted (in shares)				396,198	320,000
Unrecognized compensation expense related to non-options				$ 800,000
Weighted average period for recognition				1 year 3 months 18 days
Subject to Performance Conditions
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period				3 years	3 years
Subject to Market Conditions
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period		4 years	4 years		3 years
Dividend yield (%)					0.00%
Granted (in shares)		66,357	3,307,060

Summary of Significant Accounting Policies

12 Months Ended

Dec. 31, 2025

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

(a) Basis of Presentation

The accounting and reporting policies of the Company are in accordance with accounting principles generally accepted in the United States of America (“US GAAP”).

(b) Use of Estimates

The preparation of consolidated financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant items subject to such estimates and assumptions include the determination of useful lives and impairment of fixed assets; allowances for credit losses; the valuation of deferred tax assets; the measurement of lease liabilities and right-of-use assets; valuation of forward contracts; valuation of stock-based compensation; valuation of acquired intangible assets and goodwill, as well as related impairment assessments, and reserves for income tax uncertainties and other contingencies.

The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. The Company has no variable interest entities in its corporate structure.

(d) Segments

Operating segments are components of a company for which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding on how to allocate resources and in assessing performance. The Company’s CODM is the chief executive officer (“CEO”). The CEO reviews financial information presented on a consolidated basis for purposes of making operating decisions and assessing financial performance based on factors including client demand and capacity and consolidated net income. Therefore, the Company has determined that it operates in a single operating and reportable segment.

(e) Concentration Risk

Most of the Company’s clients are located in the United States. Clients outside of the United States are concentrated in Europe.

For the years ended December 31, 2025, 2024 and 2023, the following client represented greater than 10% of the Company’s service revenue:


	Year ended December 31,
Customer	2025		2024		2023
A	26	%	22	%	19	%

For the years ended December 31, 2025 and 2024, the following clients represented greater than 10% of the Company’s accounts receivable:


Customer	December 31, 2025		December 31, 2024
A	19	%	19	%
B	Less than 10 %		11	%

The Company’s principal operations, including the majority of its employees and the fixed assets owned by its wholly owned subsidiaries, are located in the Philippines.

(f) Business Combinations

The Company accounts for business combinations in accordance with Accounting Standards Codification (“ASC”) Topic 805, Business Combinations. The purchase price of the acquisition is allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values at the acquisition date. The excess of the purchase price over those fair values is recorded as goodwill. Determining the fair value of assets acquired and liabilities assumed requires management’s judgment and often involves the use of significant estimates and assumptions, including assumptions with respect to future cash inflows and outflows, discount rates, asset lives and market multiples, among other items.

During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded in the consolidated statements of income.

(g) Leases

At inception of a contract, the Company determines whether an arrangement is, or contains, a lease based on the substance of the arrangement. In determining whether a contract contains a lease, the Company considers whether it has (1) the right to obtain substantially all of the economic benefits from the use of the asset throughout the term of the contract, (2) the right to direct how and for what purpose the asset is used throughout the term of the contract and (3) the right to operate the asset throughout the term of the contract without the lessor having the right to change the terms of the contract. If a lease is identified, the Company determines whether it should be classified as an operating or finance lease at commencement. The Company does not apply the short-term lease exception and therefore recognizes a right-of-use asset and lease liability for all leases.

The Company has various leases for office spaces under operating lease agreements which have a range of periods remaining from one to five years, and often include a renewal option for an additional term. Lease terms include the base, non-cancelable lease term, and any options to extend or terminate the lease when it is reasonably certain at commencement that the Company will exercise such options.

Right-of-use (“ROU”) lease assets represent the Company’s right to use an underlying asset for the lease term and may include any advance lease payments made. ROU lease liabilities represent the Company’s obligation to make lease payments arising from the contractual terms of the lease. ROU lease assets and lease liabilities are recognized at the commencement of the lease and are calculated using the present value of lease payments over the lease term. Typically, lease agreements do not provide sufficient detail to arrive at an implicit interest rate. Therefore, the Company uses its estimated incremental borrowing rates (“IBR”) based on information available at the commencement date of the lease to calculate the present value of the lease payments. In estimating its IBR, the Company considers it credit rating, the lease term, the currency of the lease payments and market rates of comparable collateralized borrowings for similar terms.

The Company remeasures its lease liability and related ROU lease asset upon the occurrence of the following: lease modifications not accounted for as a separate contract; a triggering event that changes the certainty of the Company exercising an option to renew or terminate the lease, or purchase the underlying asset; or the resolution of a contingency upon which any variable lease payments are based such that those payments become fixed.

(h) Translation of Non-U.S. Currency Amounts

The Company is subject to foreign currency exposure due to its principal operations being located in the Philippines and operations in various other international locations. Assets and liabilities of non-U.S. subsidiaries whose functional currency is not the U.S. dollar are translated into U.S. dollars at fiscal year-end exchange rates. Revenue and expense items are translated at weighted average foreign currency exchange rates prevailing during the fiscal year. Translation adjustments are included in other comprehensive income (loss). Realized and unrealized gains and losses arising from foreign currency transactions are recognized in other expense (income), net. For the years ended December 31, 2025, 2024 and 2023, realized and unrealized foreign currency losses (gains) were $(8.0) million, $(4.0) million and $0.5 million, respectively, recognized in other expense (income), net.

(i) Cash and Cash Equivalents

Cash and cash equivalents consist of cash on deposit with banks and highly liquid investments with maturities of 90 days or less from the date of purchase. For the years ended December 31, 2025, 2024 and 2023, interest income was $5.8 million, $5.5 million and $1.6 million, respectively, recognized in other expense (income), net.

(j) Accounts Receivable

Accounts receivable are recorded as revenue and are recognized in accordance with the Company’s revenue recognition policy. The Company maintains an allowance for credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, management considers historical losses adjusted to take into account current market conditions and customers’ financial condition, the amount of receivables in dispute, and the current receivables aging and current payment patterns. The Company reviews its allowance for losses quarterly. Past-due balances over 30 days and over a specified amount are reviewed individually for collectability. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote.

(k) Debt Financing Fees

Debt financing fees include costs incurred in connection with obtaining debt financing and are amortized using the straight-line method over the term of the related credit agreement. Straight line amortization approximates amortization under the effective interest method. The amortization is included in financing expenses in the consolidated statements of income. On the consolidated balance sheets, the debt financing fees related to the term loan and revolver loan are classified as a discount against the associated debt. In instances when the revolver loan is undrawn, associated debt financing fees are included in other noncurrent assets.

(l) Derivative Instruments and Hedging Activities

ASC Topic 815, Derivatives and Hedging, establishes accounting and reporting standards for derivative instruments, including certain derivative instruments embedded in other contracts, and hedging activities. It requires measurement of all derivative instruments at fair value, recognized as assets (prepaid expenses and other) or liabilities (accounts payable and accrued liabilities) on the consolidated balance sheets. The cash flow effects of all of the Company’s derivative instruments are reflected in operating activities on the consolidated statements of cash flows.

The accounting treatment of changes in fair value is dependent upon whether or not a derivative instrument is designated as a hedge and if so, the type of hedge.

Cash Flow Hedges

The Company performs an assessment, on the designation date and on an ongoing basis, to determine whether cash flow hedges are expected to be highly effective at offsetting changes in the hedged item. For the effective portion, changes in fair values of derivative instruments designated as cash flow hedges are recorded in accumulated other comprehensive loss and reclassified into earnings when the hedged transactions occur.

Derivatives Not Designated as Hedging Instruments

Changes in fair value of derivative instruments not designated as hedges are included in other expense (income), net in the consolidated statements of income.

(m) Revenue Recognition

The Company recognizes revenue from its services in accordance with ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”). Under ASC 606, the Company recognizes revenues for services for which control has transferred to customers in an amount that reflects the consideration to which the Company expects to be entitled in exchange for those services. To determine revenue recognition for arrangements that are determined to be within the scope of ASC 606, the Company performs the following five steps: (i) identify the contract(s) with the customer; (ii) identify the performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations in the contract; and (v) recognize revenue when (or as) the entity satisfies its performance obligations.

The Company accounts for a contract with a customer when the contract is legally enforceable and when collectability is probable. The Company has executed contracts with customers which detail, among others, the contract terms, obligations and rights of both parties and payment terms. Certain of the Company’s contracts include termination clauses, which the Company evaluates when determining the contract term (generally one to three years) over which the parties have enforceable rights and obligations. A performance obligation is the unit of account under ASC 606 and represents the distinct services that are promised to the customer. Performance obligations are identified when the contract is created and based on agreed terms and business practices. The transaction price reflects the amount the Company expects to receive in exchange for services to the customer. The expected dollar amount is allocated to each performance obligation based on the standalone selling price agreed with the customer. The Company determines the standalone selling price based on the overall pricing objectives, taking into consideration market conditions, cost of performance obligations, and other factors including geographic locations. The Company’s performance obligations are related to providing services to its customers and its customers simultaneously receive and consume the benefits of those services. Therefore, revenue is recognized over time as performance obligations are satisfied and we have a “right to invoice.” We do not allocate transaction price to unsatisfied performance obligations.

Differences in timing between the delivery of services, billings, and receipt of payment from customers can result in the recognition of certain contract assets and contract liabilities. Revenue recognized in excess of billings is recorded as accrued revenue, and is reported under accounts receivable, net of allowance for credit losses on the consolidated balance sheets. Billings in excess of revenue recognized is recorded as deferred revenue until revenue recognition criteria are met. Client prepayments (even if nonrefundable) are recorded as deferred revenue on the consolidated balance sheets and recognized over future periods as services are delivered or performed.

ASC 340-40, Other Assets and Deferred Costs—Contracts with customers (“ASC 340”), provides guidance for incremental costs of obtaining a contract with a customer or costs incurred in fulfilling a contract with a customer. Incremental costs to obtain a contract with a customer are required to be capitalized if an entity expects to recover those costs. Signing commissions that are paid to sales employees are considered incremental costs of obtaining a contract with a customer. These commissions are deferred and then amortized on a straight-line basis over the contract period, which is typically one year. Amortization expense is included in selling, general, and administrative expense on the consolidated statements of income. The Company determines the period of benefit by taking into consideration its customer contracts, its technology, and other factors. Commissions paid to non-sales staff are also required to be capitalized if directly attributable to, and incremental from, obtaining a contract.

(n) Advertising Expense

Advertising costs are expensed as incurred and are included in selling, general, and administrative expense in the consolidated statements of income. Advertising expense for the years ended December 31, 2025, 2024 and 2023 was $1.4 million, $1.7 million and $1.6 million, respectively.

(o) Property and Equipment

Property and equipment are stated at cost less accumulated depreciation and amortization and any impairment in value. The cost of an asset comprises its purchase price and costs directly attributable to bringing the asset to working condition for its intended use. Expenditures for additions, major improvements, and renewals are capitalized, while expenditures for repairs and maintenance are charged to expense as incurred. Depreciation is computed on the straight-line basis over the estimated useful life of the Company’s assets, generally three to five years or, for leasehold improvements, the estimated useful life or the remaining term of the lease, whichever is shorter. Construction in process represents property under construction and is stated at cost, including costs of construction and other direct costs, which is not depreciated until such time that the assets are completed and available for use. Fully depreciated assets are retained in the accounts until they are no longer in use and no further depreciation is recognized. An item of property and equipment, including the related accumulated depreciation and amortization and any impairment losses, is derecognized upon disposal or when no future economic benefits are expected to arise from the continued use of the asset. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the item) is included in profit or loss in the period the item is derecognized.

Long-lived assets, such as property and equipment, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Long-lived assets are grouped for recognition and measurement of impairment at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets. If circumstances require a long-lived asset or asset group be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by that asset or asset group to its carrying amount. If the carrying amount of the long-lived asset or asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying amount exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals, as considered necessary.

(p) Intangibles

Intangible assets consist of finite-lived intangible assets acquired through the Company’s business combinations. Such amounts are initially recorded at fair value and subsequently amortized over their useful lives using the straight-line method, which reflects the pattern of benefit, and assumes no residual value.

Finite-lived intangibles are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Finite-lived intangibles are grouped for recognition and measurement of impairment at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets. If circumstances require an asset group be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by that asset group to its carrying amount. If the carrying amount of the asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying amount exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals, as considered necessary.

(q) Goodwill

Goodwill is the amount by which the cost of the acquired net assets in a business combination exceeds the fair value of the identifiable net assets on the date of purchase. Goodwill is not amortized.

The Company reviews goodwill for impairment annually on October 1, or more frequently when events or circumstances indicate goodwill may be impaired. Management may initially assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more-likely-than-not that the estimated fair value of a reporting unit is less than its carrying amount (“Step 0”). If determined that it is more-likely-than-not the estimated fair value of a reporting unit is less than its carrying amount, a quantitative assessment is performed (“Step 1”). Under ASC Topic 350 Intangibles—Goodwill and Other, entities have an unconditional option to bypass the qualitative assessment described in the preceding sentences for any reporting unit in any period and proceed directly to performing the quantitative goodwill impairment test. An entity may resume performing the qualitative assessment in any subsequent period. We have determined that we have a single reporting unit. We consider our market capitalization (calculated as total common shares outstanding multiplied by the common equity price per share), as adjusted for a control premium factor, as necessary, to represent fair value. If the fair value of the reporting unit exceeds its carrying amount, goodwill is not considered to be impaired. If the carrying amount of the reporting unit exceeds its fair value, an impairment charge is recorded in an amount equal to that excess, but not more than the carrying value of goodwill.

(r) Prepaid Expenses and Other Assets

Prepaid expenses and other current assets consists primarily of receivables from insurance, VAT and goods and services taxes, prepayments for software and implementation costs capitalized for hosting arrangements, advances to suppliers, refundable security deposits and forward contracts.

Other noncurrent assets consists primarily of refundable security deposits, implementation costs capitalized for hosting arrangements and deferred financing costs on the undrawn revolver loan.

(s) Share Repurchases

The Company records its repurchases of Class A common stock at cost, including direct and incremental costs, as treasury stock within shareholders' equity on the consolidated balance sheets.

(t) Share-based Compensation

The Company accounts for its stock-based awards in accordance with ASC Topic 718, Compensation - Stock Compensation (“ASC 718”). For equity awards total compensation cost is based on the grant date fair value. For liability awards, total compensation cost is based on the fair value of the award on the date the award is granted and is remeasured at each reporting date until settlement.

Awards to employees may contain service, performance, market conditions, or a combination thereof, that affect vesting. The Company recognizes expense over the requisite service period using a graded vesting model. For unvested awards with performance conditions, the Company assesses the probability of attaining the performance conditions at each reporting period. Awards that are deemed probable of attainment are recognized in expense over the requisite service period. The Company accounts for forfeitures as they occur.

(u) Employee Benefits

Defined benefit plans

The Company has certain defined benefit plans that provide eligible employees with retirement income based primarily on years of service and compensation during specific periods. Expense recognized for the years ended December 31, 2025, 2024 and 2023 was $2.5 million, $1.9 million and $1.7 million, respectively. The net obligations under our benefit plans as of December 31, 2025 and 2024 were $6.8 million and $6.5 million, respectively, nearly all of which is noncurrent.

The retirement benefit reserve, which represents the cumulative amount of remeasurement of the defined benefit liability arising from actuarial gains and losses due to experience and demographic assumptions, is included in accumulated other comprehensive loss.

Defined contribution plans

The Company has certain defined contribution plans, including a 401(k) retirement plan in the U.S., whereby contributions made by eligible employees may be matched by the Company with certain limitations. Employer matching contributions recognized in expense for the years ended December 31, 2025, 2024 and 2023 was $3.4 million, $2.9 million and $3.5 million, respectively.

(v) Commitments and Contingencies

Liabilities for loss contingencies arising from claims, assessments, litigation, fines and penalties, and other sources are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. The Company uses third-party insurance to cover liabilities for certain risks and generally recognizes a receivable when a loss event has occurred and recovery is probable. Insurance recoveries are recorded separately from the liability on the consolidated balance sheets, since insurance generally does not relieve the Company from its obligation to make payments, and recorded within the same line as the loss on the consolidated statements of income. Legal costs incurred in connection with loss contingencies are expensed as incurred.

(w) Earnings per share

The computation of basic net income per share of common stock (“EPS”) is based on the weighted average number of shares that were outstanding during the period, including shares of common stock that are issuable at the end of the reporting period. The computation of diluted EPS is based on the number of basic weighted-average number of shares outstanding plus the weighted-average number of common shares that would be issued assuming the exercise of all potentially dilutive common stock equivalents using the treasury stock method. Common stock equivalents consist of shares issuable upon the exercise of stock options and vesting of RSUs and PSUs. Common stock equivalents with performance or market conditions are included as potentially dilutive if the conditions for vesting would have been met if the last day of the period was the end of the contingency period.

(x) Income Taxes

Current tax liabilities and assets are recognized for the estimated taxes payable or refundable, respectively, on the tax returns for the current year. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The carrying value of the Company’s net deferred tax assets is based on whether it is more likely than not that the Company will generate sufficient future taxable income to realize the deferred tax assets. A valuation allowance is established for deferred tax assets, which the Company does not believe meet the “more likely than not” threshold. The Company’s judgments regarding future taxable income may change over time due to changes in market conditions, changes in tax laws, tax planning strategies, or other factors. If the Company’s assumptions and, consequently, its estimates, change in the future, the valuation allowance may materially increase or decrease, resulting in a decrease or increase, respectively, in income tax benefit and the related impact on the Company’s reported net income.

The Company utilizes a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by determining whether the weight of available evidence indicates it is more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, if any. The second step is to measure the tax benefit as the largest amount which is more than likely of being realized and effectively settled. The Company considers many factors when evaluating and estimating its tax positions and tax benefits, which may require periodic adjustments, and that may not accurately forecast actual outcomes. The Company recognizes interest and penalties accrued related to unrecognized tax benefits as additional income taxes.

(y) Recent Accounting Pronouncements

The Company currently qualifies as an “emerging growth company” under the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). Accordingly, the Company is provided the option to adopt new or revised accounting guidance either (i) within the same periods as those otherwise applicable to non-emerging growth companies or (ii) within the same time periods as private companies. The Company has elected to adopt new or revised accounting guidance within the same time period as private companies. The Company will lose its status as an emerging growth company on December 31, 2026, the last day of the fiscal year following the fifth anniversary of its initial public offering. As a result, the Company will no longer be entitled to take advantage of specified reduced reporting requirements after that date.

Recently adopted accounting pronouncements

There were no new accounting pronouncements adopted during the year ended December 31, 2025, that had a material impact on the Company’s consolidated financial statements.

Recently issued accounting pronouncements

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This standard improves the transparency of rate reconciliation and income taxes paid disclosures by requiring (1) consistent categories and greater disaggregation of information in the rate reconciliation and (2) income taxes paid disaggregated by jurisdiction. The standard also improves the effectiveness and comparability of disclosures by (1) adding disclosures of pretax income (loss) and income tax expense (benefit) and (2) removing disclosures that no longer are considered cost beneficial or relevant. This ASU will be effective for the Company for fiscal years beginning after December 15, 2025. Early adoption is permitted. This ASU will be applied prospectively, with retrospective application permitted. The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements.

In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expense. The amendments in this Update require (1) disclosure of employee compensation, depreciation and intangible asset amortization included in each expense caption presented on the face of the income statement within continuing operations (“relevant expense captions”); (2) certain amounts that are already required to be disclosed under current GAAP to be included in the same disclosure as the other disaggregation requirements; (3) a qualitative description of the amounts remaining in relevant expense captions that are not separately disaggregated quantitatively; and (4) disclosure of the total amount of selling expenses and, in annual reporting periods, the Company’s definition of selling expenses. This ASU will be effective for the Company for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. This ASU should be applied either prospectively or retrospectively. The Company is currently reviewing this ASU.

In July 2025, the FASB issued ASU 2025-05, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets. The amendments in this Update simplify the measurement of credit losses by providing a practical expedient which permits an entity, when estimating expected credit losses for current accounts receivable and contract assets, to make an election to assume that current conditions as of the balance sheet date will remain unchanged for the asset's remaining life. This ASU will be effective for the Company for fiscal years beginning after December 15, 2025, and interim periods within those fiscal years. Early adoption is permitted. This ASU should be applied prospectively. The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements.

In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software. This standard modernizes the accounting for internal-use software by (1) removing the previous stage-based development model, (2) requiring capitalization to begin when management commits to funding and it is probable the project will be completed, and (3) clarifying that the probability threshold is not met if significant development uncertainty exists. The amendments also supersede the separate guidance for website development costs, incorporating those requirements into the internal-use software subtopic. This ASU will be effective for the Company for fiscal years beginning after December 15, 2027, and interim periods within those years. Early adoption is permitted. This ASU may be applied on either a prospective or retrospective basis. The Company is currently reviewing this ASU.

In December 2025, the FASB issued ASU 2025-10, Government Grants (Topic 832): Accounting for Government Grants Received by Business Entities. This standard establishes authoritative guidance for the recognition, measurement, and presentation of government grants received by business entities. The amendments require that a government grant not be recognized until (1) it is probable that the entity will comply with the conditions attached to the grant and (2) the grant will be received. The amendment also requires that a grant related to an asset be recognized on the balance sheet as a business entity incurs the related costs for which the grant is intended to compensate, either as deferred income or an adjustment to the carrying amount of the asset. This ASU will be effective for the Company for fiscal years beginning after December 15, 2028, and interim periods within those years, consistent with the timeline for public business entities since the Company will lose emerging growth company status. Early adoption is permitted. This ASU will be applied using either a modified prospective, modified retrospective, or retrospective approach. The Company is currently reviewing this ASU.

Forward Contracts (Tables)

12 Months Ended

Dec. 31, 2025

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Schedule of Cash Flow Hedges Reclassified From Accumulated Other Comprehensive Loss

The following table presents the Company's realized gains associated with our cash flow hedges reclassified from accumulated other comprehensive loss ("AOCL") to earnings:


	Year ended December 31,
(in thousands)	2025		2024		2023
Cost of services	$	(4,093)	$	—	$	—
Selling, general, and administrative expense	(640)		—		—
Depreciation expense	(361)		—		—
Total amount reclassified from AOCL	$	(5,094)	$	—	$	—

Schedule of Settled and Outstanding Forward Contracts

The following table presents the Company's settled forward contracts designated as cash flow hedges:


	Year ended December 31,
(in thousands)	2025		2024		2023
Notional amount of settled forward contracts in Philippine pesos	$	190,670	$	—	$	—
Notional amount of settled forward contracts in Indian rupees	55,263		—		—
Notional amount of settled forward contracts in Mexican pesos	17,869		—		—
Notional amount of settled forward contracts in Colombian pesos	45,653		—		—
Notional amount of settled forward contracts in euros	6,822		—		—
Total notional amount of settled forward contracts designated as cash flow hedges	$	316,277	$	—	$	—

The following table presents the Company's outstanding forward contracts designated as cash flow hedges:


	Year ended December 31,
(in thousands)	2025		2024		2023
Notional amount of outstanding forward contracts in Philippine pesos	$	168,959	$	152,803	$	—
Notional amount of outstanding forward contracts in Indian rupees	56,806		41,819		—
Notional amount of outstanding forward contracts in Mexican pesos	16,065		14,380		—
Notional amount of outstanding forward contracts in Colombian pesos	41,961		35,141		—
Notional amount of outstanding forward contracts in euros	20,641		—		—
Total notional amount of outstanding forward contracts designated as cash flow hedges	$	304,432	$	244,143	$	—

The following table presents the Company’s settled and outstanding forward contracts and realized and unrealized losses (gains) associated with derivative contracts not designated as hedging instruments:


	Year ended December 31,
(in thousands)	2025		2024		2023
Notional amount of settled forward contracts in Philippine pesos	$	—	$	169,029	$	221,014
Notional amount of settled forward contracts in Indian rupees	—		45,193		30,950
Total notional amount of settled forward contracts	$	—	$	214,222	$	251,964
Realized losses (gains) from settlement of forward contracts	$	—	$	5,956	$	(2,577)

Notional amount of outstanding forward contracts in Philippine pesos	$	—	$	—	$	169,029
Notional amount of outstanding forward contracts in Indian rupees	—		—		45,193
Total notional amount of outstanding forward contracts	$	—	$	—	$	214,222
Unrealized foreign exchange losses (gains) on forward contracts	$	—	$	(689)	$	2,485

Schedule of Fair Value of Assets Measured on a Recurring Basis

The following table presents information about the Company’s assets and liabilities that are measured at fair value on a recurring basis at December 31, 2025 and 2024 and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value:


	December 31, 2025
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	121,293	$	—	$	—	$	121,293	$	—	$	121,293
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2,317	$	—	$	2,317	$	(2,097)	$	220


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	4,075	$	—	$	4,075	$	(2,097)	$	1,978


	December 31, 2024
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	60,346	$	—	$	—	$	60,346	$	—	$	60,346
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2	$	—	$	2	$	(2)	$	—


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	4,221	$	—	$	4,221	$	(2)	$	4,219

Segment Information (Tables)

12 Months Ended

Dec. 31, 2025

Segment Reporting [Abstract]

Schedule of Segment Reporting Information, by Segment

The following table presents the significant expenses for the Company’s single segment:


	Year ended December 31,
	2025		2024		2023

Operating expenses:
Personnel costs (Cost of services)(1)	$	615,236	$	505,448	$	457,937
Operating costs (Selling, general, and administrative expense)(2)	201,283		183,970		170,517
Stock-based compensation expense(3)	30,404		42,391		53,179
Non-operating costs (Selling, general, and administrative expense)(4)	14,282		15,423		8,108
Other (Cost of services)(5)	120,044		95,251		77,527
Depreciation	41,164		40,223		40,391
Amortization of intangible assets	19,983		19,935		20,346
Loss (gain) on disposal of assets	525		(80)		1,322

Total operating expenses	$	1,042,921	$	902,561	$	829,327

(1) Represents salaries and wages and employee welfare costs, excluding stock-based compensation expense, of employees that can be directly attributed to the delivery of services.

(2) Represents operating costs related to sales and marketing and other administrative departments, including personnel costs (excluding stock-based compensation expense), professional fees, travel expenses, cloud-based capabilities, insurance premiums and other corporate expenses.

(3) Represents stock-based compensation expense for cost of services and selling, general, and administrative expense, as well as associated payroll tax.

(4) Includes operational efficiency costs and transaction costs in 2025, certain litigation costs that are considered non-recurring and outside of the ordinary course of business in 2024 and professional service fees related to non-recurring transactions in 2023.

(5) Represents other costs that can be directly attributed to delivery of services, including the costs for sites and technology, recruiting, professional development and employee engagement.

Summary of Significant Accounting Policies - Translation of Non-U.S. Currency Amounts (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Accounting Policies [Abstract]
Realized and unrealized foreign currency losses (gains)	$ (8.0)	$ (4.0)	$ 0.5

Summary of Significant Accounting Policies (Policies)	12 Months Ended
Summary of Significant Accounting Policies (Policies)	Dec. 31, 2025
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accounting and reporting policies of the Company are in accordance with accounting principles generally accepted in the United States of America (“US GAAP”).
Use of Estimates	Use of Estimates The preparation of consolidated financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant items subject to such estimates and assumptions include the determination of useful lives and impairment of fixed assets; allowances for credit losses; the valuation of deferred tax assets; the measurement of lease liabilities and right-of-use assets; valuation of forward contracts; valuation of stock-based compensation; valuation of acquired intangible assets and goodwill, as well as related impairment assessments, and reserves for income tax uncertainties and other contingencies.
Principles of Consolidation	Principles of Consolidation The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. The Company has no variable interest entities in its corporate structure.
Segments	Segments Operating segments are components of a company for which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding on how to allocate resources and in assessing performance. The Company’s CODM is the chief executive officer (“CEO”). The CEO reviews financial information presented on a consolidated basis for purposes of making operating decisions and assessing financial performance based on factors including client demand and capacity and consolidated net income. Therefore, the Company has determined that it operates in a single operating and reportable segment.
Concentration Risk	Concentration Risk Most of the Company’s clients are located in the United States. Clients outside of the United States are concentrated in Europe. The Company’s principal operations, including the majority of its employees and the fixed assets owned by its wholly owned subsidiaries, are located in the Philippines.
Business Combinations	Business Combinations The Company accounts for business combinations in accordance with Accounting Standards Codification (“ASC”) Topic 805, Business Combinations. The purchase price of the acquisition is allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values at the acquisition date. The excess of the purchase price over those fair values is recorded as goodwill. Determining the fair value of assets acquired and liabilities assumed requires management’s judgment and often involves the use of significant estimates and assumptions, including assumptions with respect to future cash inflows and outflows, discount rates, asset lives and market multiples, among other items. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded in the consolidated statements of income.
Leases	Leases At inception of a contract, the Company determines whether an arrangement is, or contains, a lease based on the substance of the arrangement. In determining whether a contract contains a lease, the Company considers whether it has (1) the right to obtain substantially all of the economic benefits from the use of the asset throughout the term of the contract, (2) the right to direct how and for what purpose the asset is used throughout the term of the contract and (3) the right to operate the asset throughout the term of the contract without the lessor having the right to change the terms of the contract. If a lease is identified, the Company determines whether it should be classified as an operating or finance lease at commencement. The Company does not apply the short-term lease exception and therefore recognizes a right-of-use asset and lease liability for all leases. The Company has various leases for office spaces under operating lease agreements which have a range of periods remaining from one to five years, and often include a renewal option for an additional term. Lease terms include the base, non-cancelable lease term, and any options to extend or terminate the lease when it is reasonably certain at commencement that the Company will exercise such options. Right-of-use (“ROU”) lease assets represent the Company’s right to use an underlying asset for the lease term and may include any advance lease payments made. ROU lease liabilities represent the Company’s obligation to make lease payments arising from the contractual terms of the lease. ROU lease assets and lease liabilities are recognized at the commencement of the lease and are calculated using the present value of lease payments over the lease term. Typically, lease agreements do not provide sufficient detail to arrive at an implicit interest rate. Therefore, the Company uses its estimated incremental borrowing rates (“IBR”) based on information available at the commencement date of the lease to calculate the present value of the lease payments. In estimating its IBR, the Company considers it credit rating, the lease term, the currency of the lease payments and market rates of comparable collateralized borrowings for similar terms. The Company remeasures its lease liability and related ROU lease asset upon the occurrence of the following: lease modifications not accounted for as a separate contract; a triggering event that changes the certainty of the Company exercising an option to renew or terminate the lease, or purchase the underlying asset; or the resolution of a contingency upon which any variable lease payments are based such that those payments become fixed.
Translation of Non-U.S. Currency Amounts	Translation of Non-U.S. Currency AmountsThe Company is subject to foreign currency exposure due to its principal operations being located in the Philippines and operations in various other international locations. Assets and liabilities of non-U.S. subsidiaries whose functional currency is not the U.S. dollar are translated into U.S. dollars at fiscal year-end exchange rates. Revenue and expense items are translated at weighted average foreign currency exchange rates prevailing during the fiscal year. Translation adjustments are included in other comprehensive income (loss). Realized and unrealized gains and losses arising from foreign currency transactions are recognized in other expense (income), net.
Cash and Cash Equivalents	Cash and Cash EquivalentsCash and cash equivalents consist of cash on deposit with banks and highly liquid investments with maturities of 90 days or less from the date of purchase.
Accounts Receivable	Accounts Receivable Accounts receivable are recorded as revenue and are recognized in accordance with the Company’s revenue recognition policy. The Company maintains an allowance for credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, management considers historical losses adjusted to take into account current market conditions and customers’ financial condition, the amount of receivables in dispute, and the current receivables aging and current payment patterns. The Company reviews its allowance for losses quarterly. Past-due balances over 30 days and over a specified amount are reviewed individually for collectability. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote.
Debt Financing Fees	Debt Financing Fees Debt financing fees include costs incurred in connection with obtaining debt financing and are amortized using the straight-line method over the term of the related credit agreement. Straight line amortization approximates amortization under the effective interest method. The amortization is included in financing expenses in the consolidated statements of income. On the consolidated balance sheets, the debt financing fees related to the term loan and revolver loan are classified as a discount against the associated debt. In instances when the revolver loan is undrawn, associated debt financing fees are included in other noncurrent assets.
Derivative Instruments and Hedging Activities	Derivative Instruments and Hedging Activities ASC Topic 815, Derivatives and Hedging, establishes accounting and reporting standards for derivative instruments, including certain derivative instruments embedded in other contracts, and hedging activities. It requires measurement of all derivative instruments at fair value, recognized as assets (prepaid expenses and other) or liabilities (accounts payable and accrued liabilities) on the consolidated balance sheets. The cash flow effects of all of the Company’s derivative instruments are reflected in operating activities on the consolidated statements of cash flows. The accounting treatment of changes in fair value is dependent upon whether or not a derivative instrument is designated as a hedge and if so, the type of hedge. Cash Flow Hedges The Company performs an assessment, on the designation date and on an ongoing basis, to determine whether cash flow hedges are expected to be highly effective at offsetting changes in the hedged item. For the effective portion, changes in fair values of derivative instruments designated as cash flow hedges are recorded in accumulated other comprehensive loss and reclassified into earnings when the hedged transactions occur. Derivatives Not Designated as Hedging Instruments Changes in fair value of derivative instruments not designated as hedges are included in other expense (income), net in the consolidated statements of income. The Company transacts business in various foreign currencies and has international sales and expenses denominated in foreign currencies, subjecting the Company to foreign currency exchange rate risk. During 2025 and 2024, the Company entered into foreign currency exchange rate forward contracts, with six commercial banks as the counterparties, with maturities of generally 12 months or less, to reduce the volatility of cash flows, primarily related to forecasted costs denominated in Philippine pesos, Indian rupees, Mexican pesos, Colombian pesos and euros. In addition, the Company utilizes foreign currency exchange rate contracts to mitigate foreign currency exchange rate risk associated with foreign currency-denominated assets and liabilities, primarily intercompany balances. The Company does not use foreign currency exchange rate contracts for trading purposes.
Revenue Recognition	Revenue Recognition The Company recognizes revenue from its services in accordance with ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”). Under ASC 606, the Company recognizes revenues for services for which control has transferred to customers in an amount that reflects the consideration to which the Company expects to be entitled in exchange for those services. To determine revenue recognition for arrangements that are determined to be within the scope of ASC 606, the Company performs the following five steps: (i) identify the contract(s) with the customer; (ii) identify the performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations in the contract; and (v) recognize revenue when (or as) the entity satisfies its performance obligations. The Company accounts for a contract with a customer when the contract is legally enforceable and when collectability is probable. The Company has executed contracts with customers which detail, among others, the contract terms, obligations and rights of both parties and payment terms. Certain of the Company’s contracts include termination clauses, which the Company evaluates when determining the contract term (generally one to three years) over which the parties have enforceable rights and obligations. A performance obligation is the unit of account under ASC 606 and represents the distinct services that are promised to the customer. Performance obligations are identified when the contract is created and based on agreed terms and business practices. The transaction price reflects the amount the Company expects to receive in exchange for services to the customer. The expected dollar amount is allocated to each performance obligation based on the standalone selling price agreed with the customer. The Company determines the standalone selling price based on the overall pricing objectives, taking into consideration market conditions, cost of performance obligations, and other factors including geographic locations. The Company’s performance obligations are related to providing services to its customers and its customers simultaneously receive and consume the benefits of those services. Therefore, revenue is recognized over time as performance obligations are satisfied and we have a “right to invoice.” We do not allocate transaction price to unsatisfied performance obligations. Differences in timing between the delivery of services, billings, and receipt of payment from customers can result in the recognition of certain contract assets and contract liabilities. Revenue recognized in excess of billings is recorded as accrued revenue, and is reported under accounts receivable, net of allowance for credit losses on the consolidated balance sheets. Billings in excess of revenue recognized is recorded as deferred revenue until revenue recognition criteria are met. Client prepayments (even if nonrefundable) are recorded as deferred revenue on the consolidated balance sheets and recognized over future periods as services are delivered or performed. ASC 340-40, Other Assets and Deferred Costs—Contracts with customers (“ASC 340”), provides guidance for incremental costs of obtaining a contract with a customer or costs incurred in fulfilling a contract with a customer. Incremental costs to obtain a contract with a customer are required to be capitalized if an entity expects to recover those costs. Signing commissions that are paid to sales employees are considered incremental costs of obtaining a contract with a customer. These commissions are deferred and then amortized on a straight-line basis over the contract period, which is typically one year. Amortization expense is included in selling, general, and administrative expense on the consolidated statements of income. The Company determines the period of benefit by taking into consideration its customer contracts, its technology, and other factors. Commissions paid to non-sales staff are also required to be capitalized if directly attributable to, and incremental from, obtaining a contract.
Advertising Expense	Advertising ExpenseAdvertising costs are expensed as incurred and are included in selling, general, and administrative expense in the consolidated statements of income.
Property and Equipment	Property and Equipment Property and equipment are stated at cost less accumulated depreciation and amortization and any impairment in value. The cost of an asset comprises its purchase price and costs directly attributable to bringing the asset to working condition for its intended use. Expenditures for additions, major improvements, and renewals are capitalized, while expenditures for repairs and maintenance are charged to expense as incurred. Depreciation is computed on the straight-line basis over the estimated useful life of the Company’s assets, generally three to five years or, for leasehold improvements, the estimated useful life or the remaining term of the lease, whichever is shorter. Construction in process represents property under construction and is stated at cost, including costs of construction and other direct costs, which is not depreciated until such time that the assets are completed and available for use. Fully depreciated assets are retained in the accounts until they are no longer in use and no further depreciation is recognized. An item of property and equipment, including the related accumulated depreciation and amortization and any impairment losses, is derecognized upon disposal or when no future economic benefits are expected to arise from the continued use of the asset. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the item) is included in profit or loss in the period the item is derecognized. Long-lived assets, such as property and equipment, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Long-lived assets are grouped for recognition and measurement of impairment at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets. If circumstances require a long-lived asset or asset group be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by that asset or asset group to its carrying amount. If the carrying amount of the long-lived asset or asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying amount exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals, as considered necessary.
Intangibles	Intangibles Intangible assets consist of finite-lived intangible assets acquired through the Company’s business combinations. Such amounts are initially recorded at fair value and subsequently amortized over their useful lives using the straight-line method, which reflects the pattern of benefit, and assumes no residual value. Finite-lived intangibles are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Finite-lived intangibles are grouped for recognition and measurement of impairment at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets. If circumstances require an asset group be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by that asset group to its carrying amount. If the carrying amount of the asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying amount exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals, as considered necessary.
Goodwill	Goodwill Goodwill is the amount by which the cost of the acquired net assets in a business combination exceeds the fair value of the identifiable net assets on the date of purchase. Goodwill is not amortized. The Company reviews goodwill for impairment annually on October 1, or more frequently when events or circumstances indicate goodwill may be impaired. Management may initially assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more-likely-than-not that the estimated fair value of a reporting unit is less than its carrying amount (“Step 0”). If determined that it is more-likely-than-not the estimated fair value of a reporting unit is less than its carrying amount, a quantitative assessment is performed (“Step 1”). Under ASC Topic 350 Intangibles—Goodwill and Other, entities have an unconditional option to bypass the qualitative assessment described in the preceding sentences for any reporting unit in any period and proceed directly to performing the quantitative goodwill impairment test. An entity may resume performing the qualitative assessment in any subsequent period. We have determined that we have a single reporting unit. We consider our market capitalization (calculated as total common shares outstanding multiplied by the common equity price per share), as adjusted for a control premium factor, as necessary, to represent fair value. If the fair value of the reporting unit exceeds its carrying amount, goodwill is not considered to be impaired. If the carrying amount of the reporting unit exceeds its fair value, an impairment charge is recorded in an amount equal to that excess, but not more than the carrying value of goodwill.
Prepaid Expenses and Other Assets	Prepaid Expenses and Other Assets Prepaid expenses and other current assets consists primarily of receivables from insurance, VAT and goods and services taxes, prepayments for software and implementation costs capitalized for hosting arrangements, advances to suppliers, refundable security deposits and forward contracts. Other noncurrent assets consists primarily of refundable security deposits, implementation costs capitalized for hosting arrangements and deferred financing costs on the undrawn revolver loan.
Share Repurchases	Share Repurchases The Company records its repurchases of Class A common stock at cost, including direct and incremental costs, as treasury stock within shareholders' equity on the consolidated balance sheets.
Share-based Compensation	Share-based Compensation The Company accounts for its stock-based awards in accordance with ASC Topic 718, Compensation - Stock Compensation (“ASC 718”). For equity awards total compensation cost is based on the grant date fair value. For liability awards, total compensation cost is based on the fair value of the award on the date the award is granted and is remeasured at each reporting date until settlement. Awards to employees may contain service, performance, market conditions, or a combination thereof, that affect vesting. The Company recognizes expense over the requisite service period using a graded vesting model. For unvested awards with performance conditions, the Company assesses the probability of attaining the performance conditions at each reporting period. Awards that are deemed probable of attainment are recognized in expense over the requisite service period. The Company accounts for forfeitures as they occur.
Employee Benefits	Employee Benefits Defined benefit plans The Company has certain defined benefit plans that provide eligible employees with retirement income based primarily on years of service and compensation during specific periods. Expense recognized for the years ended December 31, 2025, 2024 and 2023 was $2.5 million, $1.9 million and $1.7 million, respectively. The net obligations under our benefit plans as of December 31, 2025 and 2024 were $6.8 million and $6.5 million, respectively, nearly all of which is noncurrent. The retirement benefit reserve, which represents the cumulative amount of remeasurement of the defined benefit liability arising from actuarial gains and losses due to experience and demographic assumptions, is included in accumulated other comprehensive loss. Defined contribution plans The Company has certain defined contribution plans, including a 401(k) retirement plan in the U.S., whereby contributions made by eligible employees may be matched by the Company with certain limitations.
Commitments and Contingencies	Commitments and ContingenciesLiabilities for loss contingencies arising from claims, assessments, litigation, fines and penalties, and other sources are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. The Company uses third-party insurance to cover liabilities for certain risks and generally recognizes a receivable when a loss event has occurred and recovery is probable. Insurance recoveries are recorded separately from the liability on the consolidated balance sheets, since insurance generally does not relieve the Company from its obligation to make payments, and recorded within the same line as the loss on the consolidated statements of income. Legal costs incurred in connection with loss contingencies are expensed as incurred.
Earnings per share	Earnings per share The computation of basic net income per share of common stock (“EPS”) is based on the weighted average number of shares that were outstanding during the period, including shares of common stock that are issuable at the end of the reporting period. The computation of diluted EPS is based on the number of basic weighted-average number of shares outstanding plus the weighted-average number of common shares that would be issued assuming the exercise of all potentially dilutive common stock equivalents using the treasury stock method. Common stock equivalents consist of shares issuable upon the exercise of stock options and vesting of RSUs and PSUs. Common stock equivalents with performance or market conditions are included as potentially dilutive if the conditions for vesting would have been met if the last day of the period was the end of the contingency period.
Income Taxes	Income Taxes Current tax liabilities and assets are recognized for the estimated taxes payable or refundable, respectively, on the tax returns for the current year. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The carrying value of the Company’s net deferred tax assets is based on whether it is more likely than not that the Company will generate sufficient future taxable income to realize the deferred tax assets. A valuation allowance is established for deferred tax assets, which the Company does not believe meet the “more likely than not” threshold. The Company’s judgments regarding future taxable income may change over time due to changes in market conditions, changes in tax laws, tax planning strategies, or other factors. If the Company’s assumptions and, consequently, its estimates, change in the future, the valuation allowance may materially increase or decrease, resulting in a decrease or increase, respectively, in income tax benefit and the related impact on the Company’s reported net income. The Company utilizes a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by determining whether the weight of available evidence indicates it is more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, if any. The second step is to measure the tax benefit as the largest amount which is more than likely of being realized and effectively settled. The Company considers many factors when evaluating and estimating its tax positions and tax benefits, which may require periodic adjustments, and that may not accurately forecast actual outcomes. The Company recognizes interest and penalties accrued related to unrecognized tax benefits as additional income taxes.
Recent Accounting Pronouncements	Recent Accounting Pronouncements The Company currently qualifies as an “emerging growth company” under the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). Accordingly, the Company is provided the option to adopt new or revised accounting guidance either (i) within the same periods as those otherwise applicable to non-emerging growth companies or (ii) within the same time periods as private companies. The Company has elected to adopt new or revised accounting guidance within the same time period as private companies. The Company will lose its status as an emerging growth company on December 31, 2026, the last day of the fiscal year following the fifth anniversary of its initial public offering. As a result, the Company will no longer be entitled to take advantage of specified reduced reporting requirements after that date. Recently adopted accounting pronouncements There were no new accounting pronouncements adopted during the year ended December 31, 2025, that had a material impact on the Company’s consolidated financial statements. Recently issued accounting pronouncements In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This standard improves the transparency of rate reconciliation and income taxes paid disclosures by requiring (1) consistent categories and greater disaggregation of information in the rate reconciliation and (2) income taxes paid disaggregated by jurisdiction. The standard also improves the effectiveness and comparability of disclosures by (1) adding disclosures of pretax income (loss) and income tax expense (benefit) and (2) removing disclosures that no longer are considered cost beneficial or relevant. This ASU will be effective for the Company for fiscal years beginning after December 15, 2025. Early adoption is permitted. This ASU will be applied prospectively, with retrospective application permitted. The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements. In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expense. The amendments in this Update require (1) disclosure of employee compensation, depreciation and intangible asset amortization included in each expense caption presented on the face of the income statement within continuing operations (“relevant expense captions”); (2) certain amounts that are already required to be disclosed under current GAAP to be included in the same disclosure as the other disaggregation requirements; (3) a qualitative description of the amounts remaining in relevant expense captions that are not separately disaggregated quantitatively; and (4) disclosure of the total amount of selling expenses and, in annual reporting periods, the Company’s definition of selling expenses. This ASU will be effective for the Company for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. This ASU should be applied either prospectively or retrospectively. The Company is currently reviewing this ASU. In July 2025, the FASB issued ASU 2025-05, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets. The amendments in this Update simplify the measurement of credit losses by providing a practical expedient which permits an entity, when estimating expected credit losses for current accounts receivable and contract assets, to make an election to assume that current conditions as of the balance sheet date will remain unchanged for the asset's remaining life. This ASU will be effective for the Company for fiscal years beginning after December 15, 2025, and interim periods within those fiscal years. Early adoption is permitted. This ASU should be applied prospectively. The Company does not expect the adoption of this ASU to have a material impact on its consolidated financial statements. In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software. This standard modernizes the accounting for internal-use software by (1) removing the previous stage-based development model, (2) requiring capitalization to begin when management commits to funding and it is probable the project will be completed, and (3) clarifying that the probability threshold is not met if significant development uncertainty exists. The amendments also supersede the separate guidance for website development costs, incorporating those requirements into the internal-use software subtopic. This ASU will be effective for the Company for fiscal years beginning after December 15, 2027, and interim periods within those years. Early adoption is permitted. This ASU may be applied on either a prospective or retrospective basis. The Company is currently reviewing this ASU. In December 2025, the FASB issued ASU 2025-10, Government Grants (Topic 832): Accounting for Government Grants Received by Business Entities. This standard establishes authoritative guidance for the recognition, measurement, and presentation of government grants received by business entities. The amendments require that a government grant not be recognized until (1) it is probable that the entity will comply with the conditions attached to the grant and (2) the grant will be received. The amendment also requires that a grant related to an asset be recognized on the balance sheet as a business entity incurs the related costs for which the grant is intended to compensate, either as deferred income or an adjustment to the carrying amount of the asset. This ASU will be effective for the Company for fiscal years beginning after December 15, 2028, and interim periods within those years, consistent with the timeline for public business entities since the Company will lose emerging growth company status. Early adoption is permitted. This ASU will be applied using either a modified prospective, modified retrospective, or retrospective approach. The Company is currently reviewing this ASU.
Fair Value Measurements	Fair Value Measurements The Company has implemented the fair value accounting standard for those assets and liabilities that are re-measured and reported at fair value at each reporting period. This standard establishes a single authoritative definition of fair value, sets out a framework for measuring fair value based on inputs used, and requires additional disclosures about fair value measurements. This standard applies to fair value measurements already required or permitted by existing standards. By entering into derivative contracts, the Company is exposed to counterparty credit risk, or the failure of the counterparty to perform under the terms of the derivative contract. For the periods presented, the non-performance risk of the Company and the counterparties did not have a material impact on the fair value of the derivative instruments. In general, fair values determined by Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets. Fair values determined by Level 2 inputs utilize data points that are observable such as quoted prices, interest rates and yield curves. Fair values determined by Level 3 inputs are unobservable data points for the asset and include situations where there is little, if any, market activity for the asset.

Income Taxes - Narrative (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Income Tax Disclosure [Abstract]
Federal net operating loss carryforwards	$ 800
Tax credit carryforward	200
Tax holiday amount	$ 4,300	$ 3,200	$ 5,200
Tax holiday benefit (in usd per share)	$ 0.05	$ 0.03	$ 0.05
Unremitted earnings of foreign subsidiaries	$ 418,600
Unrecognized tax benefits	8,722	$ 6,039	$ 4,229
Income tax, accrued interest	500
Income taxes, accrued penalties	$ 100

Forward Contracts - Schedule of Assets and Liabilities Measured at Fair Value on a Recurring Basis (Details) - Fair Value, Recurring - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Forward Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	$ 2,317	$ 2
Effect of Master Netting Arrangements	(2,097)	(2)
Net Amounts	220	0
Liabilities
Forward contracts payable	4,075	4,221
Effect of Master Netting Arrangements	(2,097)	(2)
Net Amounts	1,978	4,219
Level 1 inputs \| Forward Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	0	0
Liabilities
Forward contracts payable	0	0
Level 2 inputs \| Forward Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	2,317	2
Liabilities
Forward contracts payable	4,075	4,221
Level 3 inputs \| Forward Contracts \| Designated as Hedging Instrument
Assets
Forward contracts receivable	0	0
Liabilities
Forward contracts payable	0	0
Money market funds
Assets
Money market funds	121,293	60,346
Money market funds \| Level 1 inputs
Assets
Money market funds	121,293	60,346
Money market funds \| Level 2 inputs
Assets
Money market funds	0	0
Money market funds \| Level 3 inputs
Assets
Money market funds	$ 0	$ 0

Goodwill and Intangibles - Schedule of Changes in Carrying Amount of Goodwill (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024
Goodwill [Roll Forward]
Goodwill, beginning balance	$ 216,791	$ 218,108
Foreign currency translation	2,742	(1,317)
Goodwill, ending balance	$ 219,533	$ 216,791

- Definition

Amount, after accumulated impairment loss, of asset representing future economic benefit arising from other asset acquired in business combination or from joint venture formation or both, that is not individually identified and separately recognized.

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+ Details

Segment Information

12 Months Ended

Dec. 31, 2025

Segment Reporting [Abstract]

Segment Information

The following table presents the significant expenses for the Company’s single segment:


	Year ended December 31,
	2025		2024		2023

Operating expenses:
Personnel costs (Cost of services)(1)	$	615,236	$	505,448	$	457,937
Operating costs (Selling, general, and administrative expense)(2)	201,283		183,970		170,517
Stock-based compensation expense(3)	30,404		42,391		53,179
Non-operating costs (Selling, general, and administrative expense)(4)	14,282		15,423		8,108
Other (Cost of services)(5)	120,044		95,251		77,527
Depreciation	41,164		40,223		40,391
Amortization of intangible assets	19,983		19,935		20,346
Loss (gain) on disposal of assets	525		(80)		1,322

Total operating expenses	$	1,042,921	$	902,561	$	829,327

(1) Represents salaries and wages and employee welfare costs, excluding stock-based compensation expense, of employees that can be directly attributed to the delivery of services.

(3) Represents stock-based compensation expense for cost of services and selling, general, and administrative expense, as well as associated payroll tax.

(5) Represents other costs that can be directly attributed to delivery of services, including the costs for sites and technology, recruiting, professional development and employee engagement.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

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+ Details

Earnings Per Share - Schedule of Computation of Basic and Diluted Earnings per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Numerator:
Net income	$ 102,275	$ 45,870	$ 45,690
Denominator:
Weighted-average common shares outstanding – basic (in shares)	90,026,126	88,912,835	93,938,931
Effect of dilutive securities (in shares)	2,999,063	3,391,435	2,234,140
Weighted-average common shares outstanding – diluted (in shares)	93,025,189	92,304,270	96,173,071
Net income per common share:
Basic (in usd per share)	$ 1.14	$ 0.52	$ 0.49
Diluted (in usd per share)	$ 1.10	$ 0.50	$ 0.48

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

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+ Details

Earnings Per Share (Tables)

12 Months Ended

Dec. 31, 2025

Earnings Per Share [Abstract]

Schedule of Basic and Diluted Earnings per Share

The following table summarizes the computation of basic and diluted earnings per share for the years ended December 31, 2025, 2024 and 2023:


	Year ended December 31,
(in thousands, except share and per share data)	2025		2024		2023
Numerator:
Net income available to common shareholders	$	102,275	$	45,870	$	45,690
Denominator:
Weighted-average common shares outstanding - basic	90,026,126		88,912,835		93,938,931
Effect of dilutive securities	2,999,063		3,391,435		2,234,140
Weighted-average common shares outstanding - diluted	93,025,189		92,304,270		96,173,071
Net income per common share:
Basic	$	1.14	$	0.52	$	0.49
Diluted	$	1.10	$	0.50	$	0.48

Property and Equipment, net - Schedule of Property and Equipment by Geographic Location (Details) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 95,426	$ 66,775
Philippines
Property, Plant and Equipment [Line Items]
Property and equipment, net	34,205	22,888
United States
Property, Plant and Equipment [Line Items]
Property and equipment, net	6,620	7,116
India
Property, Plant and Equipment [Line Items]
Property and equipment, net	24,549	11,830
Colombia
Property, Plant and Equipment [Line Items]
Property and equipment, net	18,667	12,950
Rest of World
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 11,385	$ 11,991

Summary of Significant Accounting Policies - Advertising Expense (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Accounting Policies [Abstract]
Advertising expense	$ 1.4	$ 1.7	$ 1.6

Leases

12 Months Ended

Dec. 31, 2025

Leases [Abstract]

Leases

The following table presents operating lease costs recorded to cost of service:


	Year ended December 31,
(in thousands)	2025		2024		2023
Operating lease costs - Cost of services	$	25,306	$	19,177	$	17,314

Operating lease costs recorded to selling, general, and administrative expense were immaterial during the years ended December 31, 2025, 2024, and 2023.

The following table presents the weighted average remaining lease term and weighted average discount rate for the Company's operating leases as of December 31, 2025 and December 31, 2024:


	December 31, 2025		December 31, 2024
Weighted average remaining lease term	3.3 years		3.5 years
Weighted average discount rate	7.0	%	6.6	%

The following table presents supplemental cash flow information related to the Company's operating leases:


(in thousands)	December 31, 2025		December 31, 2024		December 31, 2023
Cash paid for amounts included in the measurement of operating lease liabilities	$	23,289	$	19,733	$	16,825
ROU assets obtained in exchange for operating lease liabilities	24,806		24,023		18,938

The future lease payments on the Company’s operating lease liabilities as of December 31, 2025 were as follows:


(in thousands)
2026	$	22,418
2027	17,196
2028	12,405
2029	9,241
2030	1,741
Thereafter	97
Total lease payments	63,098
Less: interest	(6,728)
Total lease liabilities	$	56,370

Summary of Significant Accounting Policies - Schedule of Concentration Risk (Details) - Customer Concentration Risk	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Service revenue percentage \| Customer A
Concentration Risk [Line Items]
Concentration risk	26.00%	22.00%	19.00%
Accounts receivable percentage \| Customer A
Concentration Risk [Line Items]
Concentration risk	19.00%	19.00%
Accounts receivable percentage \| Customer B
Concentration Risk [Line Items]
Concentration risk		11.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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-Topic 275
-SubTopic 10
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-Section 50
-Paragraph 18
-Subparagraph (a)
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+ Details

- Definition

For an entity that discloses a concentration risk in relation to quantitative amount, which serves as the "benchmark" (or denominator) in the equation, this concept represents the concentration percentage derived from the division.

+ References + Details

Forward Contracts - Schedule of Settled Forward Contracts Designated as Hedge (Details) - Forward Contracts - Designated as Hedging Instrument - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Derivative [Line Items]
Total notional amount of settled forward contracts	$ 316,277	$ 0	$ 0
Philippines, Pesos
Derivative [Line Items]
Total notional amount of settled forward contracts	190,670	0	0
India, Rupees
Derivative [Line Items]
Total notional amount of settled forward contracts	55,263	0	0
Mexico, Pesos
Derivative [Line Items]
Total notional amount of settled forward contracts	17,869	0	0
Colombia, Pesos
Derivative [Line Items]
Total notional amount of settled forward contracts	45,653	0	0
Euros
Derivative [Line Items]
Total notional amount of settled forward contracts	$ 6,822	$ 0	$ 0

Business Combination (Details) $ in Thousands, € in Millions			12 Months Ended
	Apr. 15, 2022 USD ($)	Apr. 15, 2022 EUR (€)	Dec. 31, 2025 USD ($)	Dec. 31, 2024 USD ($)	Dec. 31, 2023 USD ($)
Business Combination [Line Items]
Payment for holdback cash consideration			$ 150	$ 144	$ 1,875
Parsec d.o.o. and Q Experience d.o.o.
Business Combination [Line Items]
Percentage of outstanding shares acquired	100.00%	100.00%
Payments for deferred business acquisition consideration	$ 35,400
Maximum payouts \| €		€ 20.0
Based on a multiple of EBITDA	1 year	1 year
Earnout expense					7,900
Earnout operating activities					18,300
Payment for holdback cash consideration			$ 200	$ 100	$ 1,900

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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+ Details

Forward Contracts - Narrative (Details) $ in Millions	12 Months Ended
Forward Contracts - Narrative (Details) $ in Millions	Dec. 31, 2025 USD ($) counterparty	Dec. 31, 2024 USD ($) counterparty
Derivative [Line Items]
Number of counterparties \| counterparty	6	6
Unrealized gain (loss) on derivative contracts, net	$ (7.6)	$ 4.2
Amount reclassified from accumulated other comprehensive loss into earnings within next 12 months	$ 1.8
Forward Contracts
Derivative [Line Items]
Derivative term	12 months	12 months

Summary of Significant Accounting Policies - Goodwill (Details)	12 Months Ended
	Dec. 31, 2025 reporting_unit
Accounting Policies [Abstract]
Number of reportable units	1

Long-Term Debt

12 Months Ended

Dec. 31, 2025

Debt Disclosure [Abstract]

Long-Term Debt

The balances of current and non-current portions of debt consist of the following as of December 31, 2025 and 2024:


	December 31, 2025						December 31, 2024
(in thousands)	Current		Noncurrent		Total		Current		Noncurrent		Total
Term Loan	$	21,938	$	220,050	$	241,988	$	15,188	$	241,988	$	257,176

Less: Debt financing fees	(379)		(252)		(631)		(379)		(631)		(1,010)
Total	$	21,559	$	219,798	$	241,357	$	14,809	$	241,357	$	256,166

2022 Credit Agreement

On September 7, 2022, the Company entered into a credit agreement (the “2022 Credit Agreement”) with both new and existing lenders which amended and restated its credit agreement entered into on September 25, 2019 (the “2019 Credit Agreement”). The 2022 Credit Agreement includes a $270.0 million term loan (the "2022 Term Loan Facility") and a $190.0 million revolving credit facility (the "2022 Revolving Credit Facility" and, together with the 2022 Term Loan Facility, the “2022 Credit Facilities”). The proceeds of the 2022 Term Loan Facility were used to repay all borrowings under the 2019 Credit Agreement, to pay related fees and expenses and for general corporate purposes (the “Refinancing”). The Refinancing was accounted for as a debt modification for existing lenders and new debt for new lenders, resulting in debt issuance costs, including amounts allocated from the 2019 Credit Agreement, of $1.9 million associated with the 2022 Term Loan Facility and $1.1 million associated with the undrawn 2022 Revolving Credit Facility.

The 2022 Term Loan Facility matures on September 7, 2027, and commencing with the fiscal quarter ending December 31, 2022, requires quarterly principal payments of 0.25% of the original principal amount through September 30, 2023, 0.625% of the original principal amount through September 30, 2024, 1.25% of the original principal amount through September 30, 2025, 1.875% of the original principal amount through September 30, 2026 and 2.50% of the original principal amount thereafter, with the remaining principal due in a lump sum at the maturity date. Voluntary principal prepayments are permitted.

The 2022 Revolving Credit Facility provides the Company with access to a $15.0 million letter of credit facility and a $15.0 million swing line facility, each of which, to the extent used, reduces borrowing availability under the 2022 Revolving Credit Facility. The 2022 Revolving Credit Facility terminates on September 7, 2027. As of December 31, 2025, we had no balance outstanding and $190.0 million of borrowing available under the 2022 Revolving Credit Facility.

Borrowings under the 2022 Credit Agreement, with the exception of swing line borrowings, bear interest, at our option, either at (i) an adjusted Term Secured Overnight Financing Rate (“SOFR rate”) plus a margin of 2.25% per annum, subject to a SOFR rate floor of 0.00% or (ii) an alternative base rate plus a margin of 1.25% per annum, subject to an alternative base rate floor of 1.00%, Any borrowings under the swing line will be subject to the base rate. The 2022 Revolving Credit Facility also requires a commitment fee of 0.40% per annum of undrawn commitments to be paid quarterly in arrears. We have elected to pay interest on borrowings under the 2022 Term Loan Facility based on the SOFR rate. The interest rate in effect for the 2022 Term Loan Facility as of December 31, 2025 was 6.022% per annum. Due to its variable interest rates, the carrying amount of debt approximates fair value based on the present value of future cash flows using Level 2 inputs.

The 2022 Credit Agreement contains a financial covenant requiring compliance with a maximum total net leverage ratio and certain other covenants, including, among other things, covenants restricting additional borrowings, investments (including acquisitions) and distributions. We were in compliance with all debt covenants as of December 31, 2025. Substantially all assets of our direct wholly owned subsidiary TU MidCo, Inc., its wholly owned subsidiary TU BidCo, Inc. and its material wholly owned domestic subsidiaries are pledged as collateral under the 2022 Credit Agreement, subject to certain customary exceptions.

Principal maturities of the outstanding debt as of December 31, 2025 are as follows:


(in thousands)
2026	$	21,938
2027	220,050

Total	$	241,988

Income Taxes - Summary of Reconciliation of Effective Income Tax Rate (Details)	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Income Tax Disclosure [Abstract]
Federal tax rate	21.00%	21.00%	21.00%
State taxes, net of federal benefit	2.00%	4.00%	4.00%
Nondeductible officers’ compensation	2.00%	4.00%	6.00%
Global Intangible Low Tax Income (GILTI)	3.00%	5.00%	12.00%
Foreign Derived Intangible Income (FDII)	(2.00%)	(3.00%)	(2.00%)
Return to accrual adjustment	0.00%	4.00%	1.00%
Nondeductible litigation costs	0.00%	4.00%	0.00%
Stock-based compensation expense	(1.00%)	0.00%	7.00%
Foreign jurisdiction income tax holiday	0.00%	0.00%	(2.00%)
Foreign tax credit	(3.00%)	(4.00%)	(10.00%)
Foreign tax rate differential	0.00%	0.00%	(4.00%)
Tax credits	0.00%	(1.00%)	(1.00%)
Reserves for tax contingencies	2.00%	2.00%	4.00%
Earn-out consideration	0.00%	0.00%	2.00%
Other adjustments	1.00%	2.00%	1.00%
Effective tax rate	25.00%	38.00%	39.00%

Cover Page - USD ($) $ in Millions	12 Months Ended
Cover Page - USD ($) $ in Millions	Dec. 31, 2025	Feb. 25, 2026	Jun. 30, 2025
Document Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2025
Current Fiscal Year End Date	--12-31
Document Transition Report	false
Entity File Number	001-40482
Entity Registrant Name	TaskUs, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	83-1586636
Entity Address, Address Line One	1650 Independence Drive
Entity Address, Address Line Two	Suite 100
Entity Address, City or Town	New Braunfels
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	78132
City Area Code	888
Local Phone Number	400-8275
Title of 12(b) Security	Class A Common Stock, par value $0.01 per share
Trading Symbol	TASK
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	true
Entity Ex Transition Period	false
ICFR Auditor Attestation Flag	false
Document Financial Statement Error Correction [Flag]	false
Entity Shell Company	false
Entity Public Float			$ 289.6
Documents Incorporated by Reference	Portions of the registrant's definitive Proxy Statement relating to the 2026 Annual Meeting of Stockholders are incorporated herein by references in Part III of this Annual Report on Form 10-K to the extent stated herein. Such Proxy Statement will be filed with the Securities and Exchange Commission within 120 days of the registrant's fiscal year ended December 31, 2025.
Entity Central Index Key	0001829864
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	FY
Amendment Flag	false
Class A common stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding (in shares)		35,528,558
Class B convertible common stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding (in shares)		55,032,694

Summary of Significant Accounting Policies - Revenue Recognition (Details)	12 Months Ended
	Dec. 31, 2025
Minimum
Disaggregation of Revenue [Line Items]
Contract term	1 year
Maximum
Disaggregation of Revenue [Line Items]
Contract term	3 years

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Stock-Based Compensation

12 Months Ended

Dec. 31, 2025

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

Stock Plans

2019 Stock Incentive Plan

On April 16, 2019, the Company established an equity incentive plan pursuant to which the Company has granted option awards to selected executives and other key employees (the “2019 Plan”). The option awards contain service, market and performance conditions. Stock options under this plan contingently vest over a period of two years in the event of a change in control and over a period of three years in the event of an initial public offering (“IPO”) (each as defined in such plan), with the vesting period beginning on the date of the performance event so long as the holder remains employed. The amount of options eligible for vesting is contingent upon Blackstone’s return on invested capital in the Company. These options have contractual lives of 10 years. As amended, the Company reserved 7,597,730 common shares for issuance under the 2019 Plan. Following the IPO and establishment of the 2021 Plan, defined below, it is not expected that any additional awards will be issued under the 2019 Plan.

2021 Omnibus Incentive Plan

On June 10, 2021, the Company adopted the 2021 Omnibus Incentive Plan (the “2021 Plan” and, together with the 2019 Plan, the “Incentive Plans”), which provides for the issuance of non-qualified stock options, incentive stock options, stock appreciation rights (“SARs”), restricted shares of Class A common stock, restricted stock units (“RSUs”), or other equity-based or cash-based awards. The stock options are subject to service-based vesting conditions and generally vest quarterly or annually over three to four years and expire 10 years from the date of the grant. The RSUs are typically subject to service-based vesting conditions and generally vest in quarterly or annual installments over two to four years. As of December 31, 2025, the total number of shares available for future grants under the 2021 Plan was 6,154,841, subject to automatic annual evergreen increases.

Employee Stock Purchase Plan

The Company adopted the TaskUs, Inc. 2022 Employee Stock Purchase Plan (the “ESPP”) on June 14, 2022. Under the ESPP, eligible employees may purchase a limited number of shares of our Class A common stock at the lesser of 85% of the market value on the enrollment date or 85% of the market value on the purchase date. As of December 31, 2025, no shares were issued through the ESPP. As of December 31, 2025, the total number of shares available for issuance under the ESPP was 5,000,000.

Stock Options

The following table summarizes the stock option activity for the year ended December 31, 2025:


	Number of options	Weighted-average exercise price		Weighted-average remaining contractual term (years)	Aggregate intrinsic value (in thousands)
Outstanding at January 1, 2025	4,846,497	$	18.58	6.4	$	17,505
Granted	—	$	—
Exercised	(1,204,184)	$	7.13
Forfeited, cancelled or expired	(42,325)	$	37.81
Outstanding at December 31, 2025	3,599,988	$	22.19	5.7	$	3,040
Vested and exercisable at December 31, 2025	3,276,634	$	22.28	5.6	$	3,040
Vested and exercisable at December 31, 2025 and expected to vest thereafter	3,599,988	$	22.19	5.7	$	3,040

There were no stock options granted during the years ended December 31, 2025 and 2024. The weighted-average grant-date fair value of options granted during the year ended December 31, 2023 was $8.85. The total pre-tax intrinsic value of the options exercised during the years ended December 31, 2025, 2024, and 2023 was $11.5 million, $12.6 million, and $1.3 million respectively.

Options granted to employees contain service conditions that affect vesting. The Company uses the Black-Scholes option pricing model to estimate the grant date fair value of stock options with service conditions with the following assumptions:


	Year ended December 31,
	2023
Dividend yield (%)	0	%
Expected volatility (%)	36-45%
Risk-free interest rate (%)	3.6-4.2%
Expected term (years)	5.5-6.5

The assumptions used in the Black-Scholes model, other than the fair value of the Company’s common stock, are estimated as follows:

•Expected dividend yield: Zero percent, as the Company does not anticipate paying dividends on its common stock.

•Expected volatility: Based on a blended volatility of the Company’s historic stock price volatility and the historical stock price volatility of comparable publicly-traded companies in its peer group and the implied volatility of its assets and current leverage.

•Risk-free interest rate: Based on the U.S. Treasury yield curve in effect at the time of grant.

•Expected term: Estimated based on the simplified method as the Company does not have adequate historical data.

RSUs

The following table summarizes the RSU activity for the year ended December 31, 2025:


	Number of RSUs	Weighted-average grant date fair value
Outstanding at January 1, 2025	4,309,358	$	17.50
Granted	1,861,817	$	13.37
Released	(2,098,537)	$	20.30
Cancelled	(501,959)	$	15.63
Unvested and Outstanding at December 31, 2025	3,570,679	$	13.96

The weighted-average grant date fair value of RSUs granted during the years ended December 31, 2024 and December 31, 2023 was $12.66 and $16.66, respectively. The total pre-tax intrinsic value of the RSUs released during the years ended December 31, 2025, 2024, and 2023 was $31.0 million, $23.9 million, and $15.4 million, respectively.

Performance Stock Units (“PSUs”)

The following table summarizes the PSU activity for the year ended December 31, 2025:


	Number of PSUs	Weighted-average grant date fair value
Outstanding at January 1, 2025	3,693,417	$	4.67
Granted	396,198	$	13.15
Released	(80,000)	$	11.92
Cancelled	(3,373,417)	$	4.02
Unvested and Outstanding at December 31, 2025(1)	636,198	$	12.51

The total pre-tax intrinsic value of the PSUs released during the year ended December 31, 2025 was $1.3 million. There were no PSUs released during the years ended December 31, 2024 and 2023.

The Company granted 396,198 PSUs during 2025, which vest contingently over three years subject to continued service and the achievement of certain Revenue and Adjusted EBITDA targets (performance conditions).

The Company granted 320,000 PSUs during 2024 with a weighted-average grant date fair value of $11.58. The majority of which vest contingently in annual installments over three years subject to continued service and the achievement of certain stock price CAGR targets (market conditions). The remaining PSUs vest contingently over three years subject to continued service and the achievement of certain New Business Annual Contract Value targets (performance conditions).

The grant date fair value of the PSUs with market conditions granted during 2024 were estimated using the Monte Carlo simulation method with the following assumptions:


Dividend yield (%)	0	%
Expected volatility (%)	75	%
Risk-free interest rate (%)	4.7%-5.1%

The Company granted 3,307,060 PSUs in June 2021, which vest contingently in annual installments over four years subject to continued service and the achievement of certain enterprise value compound annual growth rate ("CAGR") targets (market conditions). The Company granted 66,357 PSUs in August 2021, which vest contingently in four years subject to continued service and the achievement of certain market capitalization CAGR targets (market conditions). None of these PSUs met their performance targets and all were cancelled during 2025.

Stock-Based Compensation Expense

The following table summarizes the components of stock-based compensation expense recognized in the Company’s consolidated statements of income for the periods presented:


	Year ended December 31,
(in thousands)	2025		2024		2023
Cost of services	$	1,061	$	2,182	$	3,269
Selling, general, and administrative expense	28,598		39,639		49,490
Total	$	29,659	$	41,821	$	52,759

For the year ended December 31, 2025, there was $0.2 million, $17.6 million and $0.8 million of unrecognized compensation expense related to the Company’s unvested stock options, RSUs and PSUs, respectively, that is expected to be recognized over a weighted-average period of 0.2 years, 1.4 years and 1.3 years. Certain PSUs contain performance conditions, which may result in a different amount of expense recognized over the term of the awards.

The tax benefits recognized in the consolidated statements of income for stock-based compensation expense, including the impact of exercises and releases, were $3.6 million, $0.5 million, and $0.8 million for the years ended December 31, 2025, 2024, and 2023, respectively.

Stock-Based Compensation - Summary of RSU Activity (Details) - RSUs - $ / shares	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Number of RSUs
Beginning balance (in shares)	4,309,358
Granted (in shares)	1,861,817
Released (in shares)	(2,098,537)
Cancelled (in shares)	(501,959)
Ending balance (in shares)	3,570,679	4,309,358
Weighted-average grant date fair value
Beginning balance (in usd per share)	$ 17.50
Granted (in usd per share)	13.37	$ 12.66	$ 16.66
Released (in usd per share)	20.30
Cancelled (in usd per share)	15.63
Ending balance (in usd per share)	$ 13.96	$ 17.50

Summary of Significant Accounting Policies - Property and Equipment (Details)	Dec. 31, 2025
Minimum
Property, Plant and Equipment [Line Items]
Property and equipment useful life	3 years
Maximum
Property, Plant and Equipment [Line Items]
Property and equipment useful life	5 years

Accumulated Other Comprehensive Loss

12 Months Ended

Dec. 31, 2025

Equity [Abstract]

Accumulated Other Comprehensive Loss

Accumulated other comprehensive loss consisted of the following:


(in thousands)	Foreign Currency Translation Adjustments		Retirement Benefit Reserves		Unrealized Gains (Losses) on Cash Flow Hedges		Accumulated Other Comprehensive Loss
Balance as of December 31, 2023	$	(9,705)	$	154	$	—	$	(9,551)
Other comprehensive loss before reclassifications	(11,954)		(727)		(4,219)		(16,900)
Income tax effects	—		243		886		1,129
Amounts reclassified from accumulated other comprehensive loss	—		(96)		—		(96)
Income tax effects	—		29		—		29
Other comprehensive loss	(11,954)		(551)		(3,333)		(15,838)
Balance as of December 31, 2024	(21,659)		(397)		(3,333)		(25,389)
Other comprehensive income (loss) before reclassifications	(2,513)		1,816		7,555		6,858
Income tax effects	—		(517)		(1,461)		(1,978)
Amounts reclassified from accumulated other comprehensive loss	—		(108)		(5,094)		(5,202)
Income tax effects	—		31		985		1,016
Other comprehensive income (loss)	(2,513)		1,222		1,985		694
Balance as of December 31, 2025	$	(24,172)	$	825	$	(1,348)	$	(24,695)

Description of Business and Organization (Details)	12 Months Ended
Description of Business and Organization (Details)	Dec. 31, 2025 service
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of services	3

Summary of Significant Accounting Policies - Leases (Details)	Dec. 31, 2025
Minimum
Lessee, Lease, Description [Line Items]
Lease terms	1 year
Maximum
Lessee, Lease, Description [Line Items]
Lease terms	5 years

Income Taxes - Summary of Reconciliation of Balances of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024
Unrecognized Tax Benefits [Roll Forward]
Uncertain tax benefit balance as of beginning of period	$ 6,039	$ 4,229
Gross increases (decreases) - tax positions for current period	2,181	2,021
Gross increases (decreases) - tax position in prior periods	502
Gross increases (decreases) - tax position in prior periods		(211)
Uncertain tax benefit balance as of end of period	$ 8,722	$ 6,039

Income Taxes

12 Months Ended

Dec. 31, 2025

Income Tax Disclosure [Abstract]

Income Taxes

The components of income before income taxes consists of the following, for the periods indicated:


	Year ended December 31,
(in thousands)	2025		2024		2023
United States	$	78,622	$	33,595	$	25,009
Foreign	58,052		40,586		50,023
Income before income taxes	$	136,674	$	74,181	$	75,032

The provision for income taxes consists of the following, for the periods indicated:


	Year ended December 31,
(in thousands)	2025		2024		2023
Current:
Federal	$	16,828	$	16,716	$	20,676
State	4,750		5,044		6,328
Foreign	20,294		17,440		10,297
Total current tax expense	41,872		39,200		37,301
Deferred:
Federal	(3,725)		(6,706)		(8,377)
State	(821)		(386)		(1,060)
Foreign	(2,927)		(3,797)		1,478
Total deferred tax benefit	(7,473)		(10,889)		(7,959)
Total provision for income taxes	$	34,399	$	28,311	$	29,342

The following table presents the tax effects of temporary differences that give rise to significant portions of deferred tax assets and deferred tax liabilities as of the dates indicated:


(in thousands)	December 31, 2025		December 31, 2024
Deferred Tax Assets
Accruals	$	4,853	$	8,317
Allowances and reserves	209		307
Intercompany payable	2,539		2,139

State taxes	645		810
Stock-based compensation expense	7,468		7,720
Deferred revenue	740		840
Operating lease liabilities	6,733		1,698
Fixed assets	10,872		7,254

Section 267 - Intercompany Payable	4,283		3,757
Other capitalized costs	3,679		3,147
Other	1,174		1,620
Gross deferred tax assets	43,195		37,609
Valuation allowance	(907)		—
Total deferred tax assets	$	42,288	$	37,609
Deferred Tax Liabilities
Intangibles	(36,312)		(40,604)
Operating lease right-of-use assets	(5,570)		(1,644)

Unrealized foreign exchange gain/loss	(762)		147
Other	(1,582)		(4,123)
Total deferred tax liabilities	$	(44,226)	$	(46,224)
Net deferred tax liabilities	$	(1,938)	$	(8,615)

The Company assessed the available positive and negative evidence to estimate whether it was more likely than not that some portion, or all, of the deferred tax assets would be realized. Based on the level of historical taxable income and projections for future taxable income over the periods during which the Company’s deferred tax assets are deductible, management believes that it is more likely than not that the Company will realize the benefits of its deductible temporary differences and carry forwards, net of the existing valuation allowances as of December 31, 2025.

As of December 31, 2025, federal net operating loss carryforwards of subsidiaries in the Philippines and United Kingdom amounted to $0.8 million. Our United Kingdom net operating loss can be carried forward for an indefinite period. Our net operating losses in the Philippines can be carried forward until 2028. As of December 31, 2025, our U.S. federal foreign tax credit of $0.2 million will expire between 2031 and 2035.

The following is a reconciliation stated as a percentage of pretax income of the U.S. federal statutory income tax rate (21%) to the Company’s effective tax rate:


	Year ended December 31,
	2025		2024		2023
Federal tax rate	21	%	21	%	21	%
State taxes, net of federal benefit	2		4		4

Nondeductible officers’ compensation	2		4		6
Global Intangible Low Tax Income (GILTI)	3		5		12
Foreign Derived Intangible Income (FDII)	(2)		(3)		(2)
Return to accrual adjustment	—		4		1
Nondeductible litigation costs	—		4		—
Stock-based compensation expense	(1)		—		7
Foreign jurisdiction income tax holiday	—		—		(2)
Foreign tax credit	(3)		(4)		(10)
Foreign tax rate differential	—		—		(4)
Tax credits	—		(1)		(1)

Reserves for tax contingencies	2		2		4

Earn-out consideration	—		—		2
Other adjustments	1		2		1
Effective tax rate	25	%	38	%	39	%

The Company operates under tax holidays in the Philippines, which were effective through December 31, 2025, and may be extended for certain sites, if certain additional requirements are satisfied. The tax holidays are conditional upon the Company meeting certain employment and investment thresholds. The impact of these tax holidays decreased foreign taxes by $4.3 million, $3.2 million and $5.2 million for the years ended December 31, 2025, 2024 and 2023, respectively. The benefit of the tax holidays on net income per share (diluted) was $0.05, $0.03 and $0.05 for the years ended December 31, 2025, 2024 and 2023, respectively.

As of December 31, 2025, unremitted earnings of the subsidiaries outside of the U.S. were approximately $418.6 million, which the Company has not made a provision for U.S. or additional foreign withholding taxes and state taxes. The Company’s practice and intention are to indefinitely reinvest these earnings outside the U.S. Determination of the amount of any unrecognized deferred income tax liability on this temporary difference is not practicable because of the complexities of the hypothetical calculation.

Members of the Organisation for Economic Co-operation and Development (the “OECD”) have agreed in principle to a global minimum tax of 15% of reported profits (“Pillar Two”). The OECD have published model rules on Pillar Two. Many countries have now incorporated Pillar Two model rule concepts into their domestic laws. On January 5, 2026, the OECD/G20 announced the Side-by-Side (“SbS”) package, implemented as administrative guidance and modifying the operation of Pillar Two rules. The package introduces simplifications and new safe harbors for U.S. and other multinational companies where domestic and international tax systems meet robust requirements to coexist with Pillar Two which would fully exempt U.S.-parented groups from the application of two of the three Pillar Two top up taxes. We continue to review the impact of Pillar Two in light of legislative changes in multiple countries. For the year ended December 31, 2025, the impact of Pillar Two rules on the effective tax rate of the Company was immaterial. Pursuant to introduction of SbS package, we anticipate that Pillar Two rules will not have any material impact on the tax expense of the Company for future years.

On July 4, 2025, the One Big Beautiful Bill Act (“OBBBA”) was enacted into law. The OBBBA permanently extends certain elements of the Tax Cuts and Jobs Act of 2017, revises international tax frameworks, and reinstates favorable tax treatment for certain business-related items. The Company has evaluated the provisions of the OBBBA and concluded that its enactment did not have a material impact on its consolidated financial statements or results of operations for the year ended December 31, 2025.

A reconciliation of the beginning and ending balances of unrecognized tax benefits is as follows:


	Year ended December 31,
(in thousands)	2025		2024
Uncertain tax benefit balance as of beginning of period	$	6,039	$	4,229
Gross increases (decreases) - tax positions for current period	2,181		2,021
Gross increases (decreases) - tax position in prior periods	502		(211)
Uncertain tax benefit balance as of end of period	$	8,722	$	6,039

As of December 31, 2025, the Company had approximately $8.7 million of unrecognized tax benefits that if recognized would affect the effective income tax rate. The Company estimates no material changes to its uncertain tax positions within the next 12 months.

The Company recognizes interest and penalties related to uncertain tax positions as components of provision for income taxes. As of December 31, 2025, the Company accrued interest and penalties of $0.5 million and $0.1 million, respectively.

The Company files income tax returns in US federal and state jurisdictions, as well as the foreign jurisdictions it operates in, including the Philippines, Canada, India, Greece, Mexico, Taiwan, the United Kingdom, Ireland, Colombia, Japan, Malaysia, Poland, Romania, Croatia, Serbia, Egypt and South Africa. As of December 31, 2025, the tax years 2020 to 2024 are subject to examination by tax authorities.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 942
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
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-Paragraph 1
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Revenue from Contracts with Customers (Tables)

12 Months Ended

Dec. 31, 2025

Revenue from Contract with Customer [Abstract]

Schedule of Revenue by Service

The following table presents the breakdown of the Company’s revenues by service offering:


	Year ended December 31,
(in thousands)	2025		2024		2023
Digital Customer Experience	$	661,899	$	611,837	$	605,943
Trust & Safety	307,430		248,041		186,742
AI Services	214,218		135,107		131,680
Service revenue	$	1,183,547	$	994,985	$	924,365

Schedule of Revenue by Geographic Area

The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:


	Year ended December 31,
(in thousands)	2025		2024		2023
Philippines	$	638,042	$	563,032	$	511,298
United States	132,058		117,773		148,708
India	153,766		123,804		115,777
Rest of World	259,681		190,376		148,582
Service revenue	$	1,183,547	$	994,985	$	924,365

Activity in Allowance for Doubtful Accounts

Activity in the Company’s allowance for doubtful accounts consisted of the following:


	Year ended December 31,
(in thousands)	2025		2024		2023
Balance, beginning of year	$	1,299	$	1,978	$	3,422
Provision for credit losses	1,016		(15)		103
Uncollectible receivables written-off	(1,404)		(664)		(1,547)
Balance, end of year	$	911	$	1,299	$	1,978

Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	$ 496,919	$ 440,711	$ 455,613
Other comprehensive income (loss) before reclassifications	6,858	(16,900)
Income tax effects	(1,978)	1,129
Amounts reclassified from accumulated other comprehensive loss	(5,202)	(96)
Income tax effects	1,016	29
Other comprehensive income (loss)	694	(15,838)	1,096
Ending balance	599,989	496,919	440,711
Accumulated Other Comprehensive Loss
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(25,389)	(9,551)	(10,647)
Other comprehensive income (loss)	694	(15,838)	1,096
Ending balance	(24,695)	(25,389)	(9,551)
Foreign Currency Translation Adjustments
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(21,659)	(9,705)
Other comprehensive income (loss) before reclassifications	(2,513)	(11,954)
Income tax effects	0	0
Amounts reclassified from accumulated other comprehensive loss	0	0
Income tax effects	0	0
Other comprehensive income (loss)	(2,513)	(11,954)
Ending balance	(24,172)	(21,659)	(9,705)
Retirement Benefit Reserves
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(397)	154
Other comprehensive income (loss) before reclassifications	1,816	(727)
Income tax effects	(517)	243
Amounts reclassified from accumulated other comprehensive loss	(108)	(96)
Income tax effects	31	29
Other comprehensive income (loss)	1,222	(551)
Ending balance	825	(397)	154
Unrealized Gains (Losses) on Cash Flow Hedges
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(3,333)	0
Other comprehensive income (loss) before reclassifications	7,555	(4,219)
Income tax effects	(1,461)	886
Amounts reclassified from accumulated other comprehensive loss	(5,094)	0
Income tax effects	985	0
Other comprehensive income (loss)	1,985	(3,333)
Ending balance	$ (1,348)	$ (3,333)	$ 0

Revenue from Contracts with Customers

12 Months Ended

Dec. 31, 2025

Revenue from Contract with Customer [Abstract]

Revenue from Contracts with Customers

Disaggregation of Revenue

The Company’s revenues are derived from contracts with customers related to business outsourcing services that it provides. The following table presents the breakdown of the Company’s revenues by service offering:


	Year ended December 31,
(in thousands)	2025		2024		2023
Digital Customer Experience	$	661,899	$	611,837	$	605,943
Trust & Safety	307,430		248,041		186,742
AI Services	214,218		135,107		131,680
Service revenue	$	1,183,547	$	994,985	$	924,365

The majority of the Company’s revenues are derived from contracts with customers who are located in the United States. However, the Company delivers its services from geographies outside of the United States. The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:


	Year ended December 31,
(in thousands)	2025		2024		2023
Philippines	$	638,042	$	563,032	$	511,298
United States	132,058		117,773		148,708
India	153,766		123,804		115,777
Rest of World	259,681		190,376		148,582
Service revenue	$	1,183,547	$	994,985	$	924,365

Contract Balances

Accounts receivable, net of allowance for credit losses includes $122.4 million and $92.7 million of unbilled revenues as of December 31, 2025 and 2024, respectively.

Activity in the Company’s allowance for doubtful accounts consisted of the following:


	Year ended December 31,
(in thousands)	2025		2024		2023
Balance, beginning of year	$	1,299	$	1,978	$	3,422
Provision for credit losses	1,016		(15)		103
Uncollectible receivables written-off	(1,404)		(664)		(1,547)
Balance, end of year	$	911	$	1,299	$	1,978

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-7

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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
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-URI https://asc.fasb.org/606/tableOfContent

+ Details

Property and Equipment, net - Narrative (Details) - USD ($)	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Property, Plant and Equipment [Abstract]
Property and equipment impairment charge	$ 0	$ 0	$ 0

Stock-Based Compensation - Summary of PSU Activity (Details) - PSUs - $ / shares	3 Months Ended	12 Months Ended
	Mar. 31, 2026	Dec. 31, 2025	Dec. 31, 2024
Number of PSUs
Beginning balance (in shares)	636,198	3,693,417
Granted (in shares)		396,198	320,000
Released (in shares)		(80,000)
Cancelled (in shares)		(3,373,417)
Ending balance (in shares)		636,198	3,693,417
Weighted-average grant date fair value
Beginning balance (in usd per share)	$ 12.51	$ 4.67
Granted (in usd per share)		13.15	$ 11.58
Released (in usd per share)		11.92
Cancelled (in usd per share)		4.02
Ending balance (in usd per share)		$ 12.51	$ 4.67
Released (in shares)		80,000
Cancelled (in shares)		3,373,417
Forecast
Number of PSUs
Released (in shares)	(74,914)
Cancelled (in shares)	(50,795)
Weighted-average grant date fair value
Released (in shares)	74,914
Cancelled (in shares)	50,795

Income Taxes - Summary of Pretax Income Sources (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Income Tax Examination [Line Items]
Income before income taxes	$ 136,674	$ 74,181	$ 75,032
United States
Income Tax Examination [Line Items]
Income before income taxes	78,622	33,595	25,009
Foreign
Income Tax Examination [Line Items]
Income before income taxes	$ 58,052	$ 40,586	$ 50,023

- Definition

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

+ References

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+ Details

Summary of Significant Accounting Policies - Employee Benefits (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Accounting Policies [Abstract]
Defined benefit plans expense	$ 2.5	$ 1.9	$ 1.7
Obligations under benefit plan	6.8	6.5
Compensation expense	$ 3.4	$ 2.9	$ 3.5

Goodwill and Intangibles - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Finite-Lived Intangible Assets [Line Items]
Weighted-Average Years Remaining	7 years 8 months 12 days
Intangibles, Gross	$ 294,612	$ 293,303
Accumulated Amortization	(141,122)	(120,778)
Total	$ 153,490	172,525
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Weighted-Average Years Remaining	7 years 8 months 12 days
Intangibles, Gross	$ 252,607	251,245
Accumulated Amortization	(120,765)	(103,162)
Total	$ 131,842	148,083
Trade name
Finite-Lived Intangible Assets [Line Items]
Weighted-Average Years Remaining	7 years 8 months 12 days
Intangibles, Gross	$ 41,900	41,900
Accumulated Amortization	(20,252)	(17,458)
Total	$ 21,648	24,442
Other intangibles
Finite-Lived Intangible Assets [Line Items]
Weighted-Average Years Remaining	0 years
Intangibles, Gross	$ 105	158
Accumulated Amortization	(105)	(158)
Total	$ 0	$ 0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 805
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-Section 55
-Paragraph 31
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+ Details

Revenue from Contracts with Customers - Schedule of Revenue (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Disaggregation of Revenue [Line Items]
Revenue	$ 1,183,547	$ 994,985	$ 924,365
Philippines
Disaggregation of Revenue [Line Items]
Revenue	638,042	563,032	511,298
United States
Disaggregation of Revenue [Line Items]
Revenue	132,058	117,773	148,708
India
Disaggregation of Revenue [Line Items]
Revenue	153,766	123,804	115,777
Rest of World
Disaggregation of Revenue [Line Items]
Revenue	259,681	190,376	148,582
Digital Customer Experience
Disaggregation of Revenue [Line Items]
Revenue	661,899	611,837	605,943
Trust & Safety
Disaggregation of Revenue [Line Items]
Revenue	307,430	248,041	186,742
AI Services
Disaggregation of Revenue [Line Items]
Revenue	$ 214,218	$ 135,107	$ 131,680

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Revenue from Contracts with Customers - Narrative (Details) - USD ($) $ in Millions	Dec. 31, 2025	Dec. 31, 2024
Revenue from Contract with Customer [Abstract]
Unbilled revenues	$ 122.4	$ 92.7

Audit Information	12 Months Ended
Audit Information	Dec. 31, 2025
Audit Information [Abstract]
Auditor Name	KPMG LLP
Auditor Location	Los Angeles, California
Auditor Firm ID	185

Forward Contracts - Schedule of Cash Flow Hedges Reclassified From Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Derivative [Line Items]
Total amount reclassified from AOCL	$ (5,094)	$ 0	$ 0
Cost of services
Derivative [Line Items]
Total amount reclassified from AOCL	(4,093)	0	0
Selling, general, and administrative expense
Derivative [Line Items]
Total amount reclassified from AOCL	(640)	0	0
Depreciation expense
Derivative [Line Items]
Total amount reclassified from AOCL	$ (361)	$ 0	$ 0

Goodwill and Intangibles - Schedule of Future Amortization Expense for Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
2026	$ 20,027
2027	20,027
2028	20,027
2029	20,027
2030	20,027
Thereafter	53,355
Total	$ 153,490	$ 172,525

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Allowance for doubtful accounts	$ 911	$ 1,299
Treasury stock (in shares)	15,436,224	13,323,977
Class A common stock
Common stock, par value (in usd per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	2,500,000,000	2,500,000,000
Common stock, shares issued (in shares)	50,899,239	33,215,441
Common stock, shares outstanding (in shares)	35,463,015	19,891,464
Class B convertible common stock
Common stock, par value (in usd per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	250,000,000	250,000,000
Common stock, shares issued (in shares)	55,032,694	70,032,694
Common stock, shares outstanding (in shares)	55,032,694	70,032,694

Goodwill and Intangibles

12 Months Ended

Dec. 31, 2025

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Intangibles

The changes in the carrying amount of goodwill during the period were as follows:


(in thousands)
Balance as of December 31, 2023	$	218,108
Foreign currency translation	(1,317)
Balance as of December 31, 2024	216,791
Foreign currency translation	2,742
Balance as of December 31, 2025	$	219,533

As of October 1, 2025, 2024 and 2023, the Company opted to bypass the qualitative assessment under Step 0 and proceeded directly to performing a quantitative goodwill impairment test under Step 1. Based on the quantitative assessments for the years ended December 31, 2025, 2024 and 2023, the Company determined that the carrying value of the reporting unit did not exceed its fair value and no impairment charges were recorded.

Intangible assets consisted of the following as of December 31, 2025 and 2024:


		December 31, 2025						December 31, 2024
(in thousands)	Weighted-Average Years Remaining	Intangibles, Gross		Accumulated Amortization		Intangibles, Net		Intangibles, Gross		Accumulated Amortization		Intangibles, Net
Customer relationships	7.7	$	252,607	$	(120,765)	$	131,842	$	251,245	$	(103,162)	$	148,083
Trade name	7.7	41,900		(20,252)		21,648		41,900		(17,458)		24,442
Other intangibles	0.0	105		(105)		—		158		(158)		—
Total	7.7	$	294,612	$	(141,122)	$	153,490	$	293,303	$	(120,778)	$	172,525

During the years ended December 31, 2025, 2024 and 2023, no impairment charges were recorded.

Future amortization expense for intangible assets subject to amortization was:


(in thousands)
2026	$	20,027
2027	20,027
2028	20,027
2029	20,027
2030	20,027
Thereafter	53,355
Total	$	153,490

Leases - Schedule of Weighted Average (Details)	Dec. 31, 2025	Dec. 31, 2024
Leases [Abstract]
Weighted average remaining lease term	3 years 3 months 18 days	3 years 6 months
Weighted average discount rate	7.00%	6.60%

Stock-Based Compensation - Summary of Stock Options (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024
Number of options
Beginning balance outstanding (in shares)	4,846,497
Granted (in shares)	0
Exercised (in shares)	(1,204,184)
Forfeited, cancelled or expired (in shares)	(42,325)
Ending balance outstanding (in shares)	3,599,988	4,846,497
Options vested and exercisable, number of stock options (in shares)	3,276,634
Options vested and exercisable, and expected to vest thereafter, number of stock options (in shares)	3,599,988
Weighted-average exercise price
Beginning balance outstanding (in usd per share)	$ 18.58
Granted (in usd per share)	0
Exercised (in usd per share)	7.13
Forfeited, cancelled or expired (in usd per share)	37.81
Ending balance outstanding (in usd per share)	22.19	$ 18.58
Options vested and exercisable, weighted average exercise price (in usd per share)	22.28
Options vested and exercisable, and expected to vest thereafter, weighted average exercise price (in usd per share)	$ 22.19
Stock Option Activity, Additional Disclosures
Outstanding, weighted average remaining contractual life	5 years 8 months 12 days	6 years 4 months 24 days
Options vested and exercisable, weighted average remaining contractual term	5 years 7 months 6 days
Options vested and exercisable, and expected to vest thereafter, weighted average remaining contractual term	5 years 8 months 12 days
Outstanding, aggregate intrinsic value	$ 3,040	$ 17,505
Options vested and exercisable, aggregate intrinsic value	3,040
Options vested and exercisable, and expected to vest thereafter, aggregate intrinsic value	$ 3,040

Forward Contracts

12 Months Ended

Dec. 31, 2025

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Forward Contracts

The Company transacts business in various foreign currencies and has international sales and expenses denominated in foreign currencies, subjecting the Company to foreign currency exchange rate risk. During 2025 and 2024, the Company entered into foreign currency exchange rate forward contracts, with six commercial banks as the counterparties, with maturities of generally 12 months or less, to reduce the volatility of cash flows, primarily related to forecasted costs denominated in Philippine pesos, Indian rupees, Mexican pesos, Colombian pesos and euros. In addition, the Company utilizes foreign currency exchange rate contracts to mitigate foreign currency exchange rate risk associated with foreign currency-denominated assets and liabilities, primarily intercompany balances. The Company does not use foreign currency exchange rate contracts for trading purposes.

Cash Flow Hedges

The following table presents the Company's realized gains associated with our cash flow hedges reclassified from accumulated other comprehensive loss ("AOCL") to earnings:


	Year ended December 31,
(in thousands)	2025		2024		2023
Cost of services	$	(4,093)	$	—	$	—
Selling, general, and administrative expense	(640)		—		—
Depreciation expense	(361)		—		—
Total amount reclassified from AOCL	$	(5,094)	$	—	$	—

The following table presents the Company's settled forward contracts designated as cash flow hedges:


	Year ended December 31,
(in thousands)	2025		2024		2023
Notional amount of settled forward contracts in Philippine pesos	$	190,670	$	—	$	—
Notional amount of settled forward contracts in Indian rupees	55,263		—		—
Notional amount of settled forward contracts in Mexican pesos	17,869		—		—
Notional amount of settled forward contracts in Colombian pesos	45,653		—		—
Notional amount of settled forward contracts in euros	6,822		—		—
Total notional amount of settled forward contracts designated as cash flow hedges	$	316,277	$	—	$	—

The following table presents the Company's outstanding forward contracts designated as cash flow hedges:


	Year ended December 31,
(in thousands)	2025		2024		2023
Notional amount of outstanding forward contracts in Philippine pesos	$	168,959	$	152,803	$	—
Notional amount of outstanding forward contracts in Indian rupees	56,806		41,819		—
Notional amount of outstanding forward contracts in Mexican pesos	16,065		14,380		—
Notional amount of outstanding forward contracts in Colombian pesos	41,961		35,141		—
Notional amount of outstanding forward contracts in euros	20,641		—		—
Total notional amount of outstanding forward contracts designated as cash flow hedges	$	304,432	$	244,143	$	—

All cash flow hedges were determined to be highly effective, with no component of any gain or loss excluded from the assessment of hedge effectiveness, for the periods presented. Net unrealized losses (gains) on cash flow hedges for the years ended December 31, 2025 and 2024 was $7.6 million and $4.2 million, respectively. As of December 31, 2025, the net accumulated loss on our foreign currency cash flow hedges expected to be reclassed from accumulated other comprehensive loss into earnings within the next 12 months was $1.8 million. See Note 15, “Accumulated Other Comprehensive Loss” for additional information regarding changes in accumulated other comprehensive loss.

Derivatives Not Designated as Hedging Instruments


	Year ended December 31,
(in thousands)	2025		2024		2023
Notional amount of settled forward contracts in Philippine pesos	$	—	$	169,029	$	221,014
Notional amount of settled forward contracts in Indian rupees	—		45,193		30,950
Total notional amount of settled forward contracts	$	—	$	214,222	$	251,964
Realized losses (gains) from settlement of forward contracts	$	—	$	5,956	$	(2,577)

Notional amount of outstanding forward contracts in Philippine pesos	$	—	$	—	$	169,029
Notional amount of outstanding forward contracts in Indian rupees	—		—		45,193
Total notional amount of outstanding forward contracts	$	—	$	—	$	214,222
Unrealized foreign exchange losses (gains) on forward contracts	$	—	$	(689)	$	2,485

Fair Value Measurements

The Company has implemented the fair value accounting standard for those assets and liabilities that are re-measured and reported at fair value at each reporting period. This standard establishes a single authoritative definition of fair value, sets out a framework for measuring fair value based on inputs used, and requires additional disclosures about fair value measurements. This standard applies to fair value measurements already required or permitted by existing standards. By entering into derivative contracts, the Company is exposed to counterparty credit risk, or the failure of the counterparty to perform under the terms of the derivative contract. For the periods presented, the non-performance risk of the Company and the counterparties did not have a material impact on the fair value of the derivative instruments.

In general, fair values determined by Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets. Fair values determined by Level 2 inputs utilize data points that are observable such as quoted prices, interest rates and yield curves. Fair values determined by Level 3 inputs are unobservable data points for the asset and include situations where there is little, if any, market activity for the asset.

For financial statement presentation purposes, the Company does not offset assets and liabilities under master netting arrangements. The following table presents information about the Company’s assets and liabilities that are measured at fair value on a recurring basis at December 31, 2025 and 2024 and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value:


	December 31, 2025
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	121,293	$	—	$	—	$	121,293	$	—	$	121,293
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2,317	$	—	$	2,317	$	(2,097)	$	220


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	4,075	$	—	$	4,075	$	(2,097)	$	1,978


	December 31, 2024
	Fair value measurements using						Total Gross Fair Value		Effect of Master Netting Arrangements		Net Amounts
(in thousands)	Level 1 inputs		Level 2 inputs		Level 3 inputs
Assets
Money market funds	$	60,346	$	—	$	—	$	60,346	$	—	$	60,346
Derivatives designated as hedging instruments:
Forward contracts receivable	$	—	$	2	$	—	$	2	$	(2)	$	—


Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable	$	—	$	4,221	$	—	$	4,221	$	(2)	$	4,219

The Company’s derivatives are carried at fair value using various pricing models that incorporate observable market inputs, such as interest rate yield curves and currency rates, which are Level 2 inputs. Derivative valuations incorporate credit risk adjustments that are necessary to reflect the probability of default by the counterparty or by the Company.

Earnings Per Share - Narrative (Details) - shares	12 Months Ended
Earnings Per Share - Narrative (Details) - shares	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Common Stock Equivalents, Anti-Dilutive
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	3,149,523	3,296,636	5,719,465
Common Stock Equivalents, Antidilutive, Market Conditions Not Met
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	561,288	3,408,972	4,296,539

Earnings Per Share

12 Months Ended

Dec. 31, 2025

Earnings Per Share [Abstract]

Earnings Per Share

The Company has Class A common stock and Class B common stock outstanding. Because the only difference between the two classes of common stock are related to voting, transfer and conversion rights, the Company has not presented earnings per share under the two-class method, as earnings per share are the same for both Class A common stock and Class B common stock.

The following table summarizes the computation of basic and diluted earnings per share for the years ended December 31, 2025, 2024 and 2023:


	Year ended December 31,
(in thousands, except share and per share data)	2025		2024		2023
Numerator:
Net income available to common shareholders	$	102,275	$	45,870	$	45,690
Denominator:
Weighted-average common shares outstanding - basic	90,026,126		88,912,835		93,938,931
Effect of dilutive securities	2,999,063		3,391,435		2,234,140
Weighted-average common shares outstanding - diluted	93,025,189		92,304,270		96,173,071
Net income per common share:
Basic	$	1.14	$	0.52	$	0.49
Diluted	$	1.10	$	0.50	$	0.48

The Company excluded 3,149,523, 3,296,636 and 5,719,465 potential common stock equivalents from the computation of diluted EPS for the years ended December 31, 2025, 2024, and 2023, respectively, because the effect would have been anti-dilutive. As of December 31, 2025, 2024, and 2023, there were 561,288, 3,408,972 and 4,296,539 potential common stock equivalents outstanding, respectively, with market or performance conditions which were not met at the relevant date, that were excluded from the calculation of diluted EPS.

Forward Contracts - Schedule of Derivatives Not Designated as Hedging Instruments (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Derivative [Line Items]
Unrealized foreign exchange losses (gains) on forward contracts	$ 0	$ (689)	$ 2,485
Forward Contracts \| Not Designated as Hedging Instrument
Derivative [Line Items]
Total notional amount of settled forward contracts	0	214,222	251,964
Realized losses (gains) from settlement of forward contracts	0	5,956	(2,577)
Total notional amount of outstanding forward contracts	0	0	214,222
Unrealized foreign exchange losses (gains) on forward contracts	0	(689)	2,485
Philippines, Pesos \| Forward Contracts \| Not Designated as Hedging Instrument
Derivative [Line Items]
Total notional amount of settled forward contracts	0	169,029	221,014
Total notional amount of outstanding forward contracts	0	0	169,029
India, Rupees \| Forward Contracts \| Not Designated as Hedging Instrument
Derivative [Line Items]
Total notional amount of settled forward contracts	0	45,193	30,950
Total notional amount of outstanding forward contracts	$ 0	$ 0	$ 45,193

- Definition

The net change in the difference between the fair value and the carrying value, or in the comparative fair values, of derivative instruments, including options, swaps, futures, and forward contracts, held at each balance sheet date, that was included in earnings for the period.

+ References + Details

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2025

Income Tax Disclosure [Abstract]

Summary of Pretax Income (Loss) Sources

The components of income before income taxes consists of the following, for the periods indicated:


	Year ended December 31,
(in thousands)	2025		2024		2023
United States	$	78,622	$	33,595	$	25,009
Foreign	58,052		40,586		50,023
Income before income taxes	$	136,674	$	74,181	$	75,032

Summary of Provision For (Benefit From) Income Taxes

The provision for income taxes consists of the following, for the periods indicated:


	Year ended December 31,
(in thousands)	2025		2024		2023
Current:
Federal	$	16,828	$	16,716	$	20,676
State	4,750		5,044		6,328
Foreign	20,294		17,440		10,297
Total current tax expense	41,872		39,200		37,301
Deferred:
Federal	(3,725)		(6,706)		(8,377)
State	(821)		(386)		(1,060)
Foreign	(2,927)		(3,797)		1,478
Total deferred tax benefit	(7,473)		(10,889)		(7,959)
Total provision for income taxes	$	34,399	$	28,311	$	29,342

Summary of Deferred Tax Assets and Liabilities

The following table presents the tax effects of temporary differences that give rise to significant portions of deferred tax assets and deferred tax liabilities as of the dates indicated:


(in thousands)	December 31, 2025		December 31, 2024
Deferred Tax Assets
Accruals	$	4,853	$	8,317
Allowances and reserves	209		307
Intercompany payable	2,539		2,139

State taxes	645		810
Stock-based compensation expense	7,468		7,720
Deferred revenue	740		840
Operating lease liabilities	6,733		1,698
Fixed assets	10,872		7,254

Section 267 - Intercompany Payable	4,283		3,757
Other capitalized costs	3,679		3,147
Other	1,174		1,620
Gross deferred tax assets	43,195		37,609
Valuation allowance	(907)		—
Total deferred tax assets	$	42,288	$	37,609
Deferred Tax Liabilities
Intangibles	(36,312)		(40,604)
Operating lease right-of-use assets	(5,570)		(1,644)

Unrealized foreign exchange gain/loss	(762)		147
Other	(1,582)		(4,123)
Total deferred tax liabilities	$	(44,226)	$	(46,224)
Net deferred tax liabilities	$	(1,938)	$	(8,615)

Summary of Reconciliation of Effective Income Tax Rate

The following is a reconciliation stated as a percentage of pretax income of the U.S. federal statutory income tax rate (21%) to the Company’s effective tax rate:


	Year ended December 31,
	2025		2024		2023
Federal tax rate	21	%	21	%	21	%
State taxes, net of federal benefit	2		4		4

Nondeductible officers’ compensation	2		4		6
Global Intangible Low Tax Income (GILTI)	3		5		12
Foreign Derived Intangible Income (FDII)	(2)		(3)		(2)
Return to accrual adjustment	—		4		1
Nondeductible litigation costs	—		4		—
Stock-based compensation expense	(1)		—		7
Foreign jurisdiction income tax holiday	—		—		(2)
Foreign tax credit	(3)		(4)		(10)
Foreign tax rate differential	—		—		(4)
Tax credits	—		(1)		(1)

Reserves for tax contingencies	2		2		4

Earn-out consideration	—		—		2
Other adjustments	1		2		1
Effective tax rate	25	%	38	%	39	%

Summary of Reconciliation of Balances of Unrecognized Tax Benefits

A reconciliation of the beginning and ending balances of unrecognized tax benefits is as follows:


	Year ended December 31,
(in thousands)	2025		2024
Uncertain tax benefit balance as of beginning of period	$	6,039	$	4,229
Gross increases (decreases) - tax positions for current period	2,181		2,021
Gross increases (decreases) - tax position in prior periods	502		(211)
Uncertain tax benefit balance as of end of period	$	8,722	$	6,039

Goodwill and Intangibles (Tables)

12 Months Ended

Dec. 31, 2025

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Changes in Carrying Amount of Goodwill

The changes in the carrying amount of goodwill during the period were as follows:


(in thousands)
Balance as of December 31, 2023	$	218,108
Foreign currency translation	(1,317)
Balance as of December 31, 2024	216,791
Foreign currency translation	2,742
Balance as of December 31, 2025	$	219,533

Schedule of Intangible Assets

Intangible assets consisted of the following as of December 31, 2025 and 2024:


		December 31, 2025						December 31, 2024
(in thousands)	Weighted-Average Years Remaining	Intangibles, Gross		Accumulated Amortization		Intangibles, Net		Intangibles, Gross		Accumulated Amortization		Intangibles, Net
Customer relationships	7.7	$	252,607	$	(120,765)	$	131,842	$	251,245	$	(103,162)	$	148,083
Trade name	7.7	41,900		(20,252)		21,648		41,900		(17,458)		24,442
Other intangibles	0.0	105		(105)		—		158		(158)		—
Total	7.7	$	294,612	$	(141,122)	$	153,490	$	293,303	$	(120,778)	$	172,525

Schedule of Future Amortization Expense for Intangible Assets

Future amortization expense for intangible assets subject to amortization was:


(in thousands)
2026	$	20,027
2027	20,027
2028	20,027
2029	20,027
2030	20,027
Thereafter	53,355
Total	$	153,490

- Definition

Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.

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+ Details

Leases - Schedule of Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Leases [Abstract]
Cash paid for amounts included in the measurement of operating lease liabilities	$ 23,289	$ 19,733	$ 16,825
ROU assets obtained in exchange for operating lease liabilities	$ 24,806	$ 24,023	$ 18,938

Forward Contracts - Schedule of Outstanding Forward Contracts Designated as Hedge (Details) - Forward Contracts - Designated as Hedging Instrument - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	$ 304,432	$ 244,143	$ 0
Philippines, Pesos
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	168,959	152,803	0
India, Rupees
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	56,806	41,819	0
Mexico, Pesos
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	16,065	14,380	0
Colombia, Pesos
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	41,961	35,141	0
Euros
Derivative [Line Items]
Total notional amount of outstanding forward contracts designated as cash flow hedges	$ 20,641	$ 0	$ 0

Stock-Based Compensation - Grant Date Fair Value of Stock Options (Details) - Stock Option	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield (%)	0.00%	0.00%
Minimum expected volatility (%)		36.00%
Maximum expected volatility (%)		45.00%
Minimum risk-free interest rate (%)		3.60%
Maximum risk-free interest rate (%)		4.20%
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term (years)		5 years 6 months
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term (years)		6 years 6 months

Business Combination	12 Months Ended
Business Combination	Dec. 31, 2025
Business Combination, Asset Acquisition, Transaction between Entities under Common Control, and Joint Venture Formation [Abstract]
Business Combination	Business Combination On April 15, 2022 (the “Closing Date”), the Company completed the acquisition of 100% of the equity interests of Parsec d.o.o. and Q Experience d.o.o. (collectively, “heloo”) for $35.4 million. The former shareholders of heloo were also eligible to receive contingent earn-out payments not to exceed €20.0 million, based on performance compared to prescribed EBITDA targets outlined in the purchase agreement during each of the one year periods ending April 30, 2023 and 2024, respectively. Since these payments were contingent on future service conditions, they were recognized as compensation expense ratably over the required service period. The Company recognized compensation expense related to the contingent earn-out payments within selling, general, and administrative expenses of $7.9 million for the year ended December 31, 2023. The Company paid $18.3 million related to the contingent earn-out during the year ended December 31, 2023, which is included in net cash provided by operating activities. The second earn-out period expired as of April 30, 2024, with no additional amount paid. The Company paid $0.2 million, $0.1 million and $1.9 million related to holdback cash consideration during the years ended December 31, 2025, 2024 and 2023, respectively, which is included in payments for deferred business acquisition consideration. All holdback consideration has been paid as of December 31, 2025.

- Definition

The entire disclosure for business combination.

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Reference 23: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (a)(2)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479907/805-20-50-1

Reference 24: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (h)(4)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479328/805-10-50-2

Reference 25: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (e)(1)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479328/805-10-50-2

Reference 26: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 40
-Name Accounting Standards Codification
-Section 45
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479326/805-40-45-1

Reference 27: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 30
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org/805-30/tableOfContent

Reference 28: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 20
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org/805-20/tableOfContent

Reference 29: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479328/805-10-50-7

Reference 30: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479328/805-10-50-5

Reference 31: http://www.xbrl.org/2003/role/disclosureRef
-Topic 805
-SubTopic 10
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org/805-10/tableOfContent

+ Details

Consolidated Statements of Shareholders’ Equity - USD ($) $ in Thousands	Total	Class A common stock	Class B convertible common stock	Common stock Class A common stock	Common stock Class B convertible common stock	Additional paid-in capital	Retained earnings (Accumulated deficit)	Accumulated other comprehensive loss	Treasury stock
Beginning balance (in shares) at Dec. 31, 2022				29,257,651	70,032,694
Beginning balance at Dec. 31, 2022	$ 455,613			$ 293	$ 700	$ 631,908	$ (135,674)	$ (10,647)	$ (30,967)
Beginning balance (in shares) at Dec. 31, 2022									1,649,931
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock for settlement of equity awards (in shares)				1,453,010
Issuance of common stock for settlement of equity awards	631			$ 13		618
Shares withheld related to net share settlement (in shares)				(188,091)
Shares withheld related to net share settlement	(2,169)			$ (1)		(2,168)
Repurchase of common stock (in shares)									10,146,692
Repurchase of common stock	(112,909)								$ (112,909)
Stock-based compensation expense	52,759					52,759
Net income	45,690						45,690
Other comprehensive income (loss)	1,096							1,096
Ending balance (in shares) at Dec. 31, 2023				30,522,570	70,032,694
Ending balance at Dec. 31, 2023	440,711			$ 305	$ 700	683,117	(89,984)	(9,551)	$ (143,876)
Ending balance (in shares) at Dec. 31, 2023									11,796,623
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock for settlement of equity awards (in shares)				3,008,312
Issuance of common stock for settlement of equity awards	6,261			$ 30		6,231
Shares withheld related to net share settlement (in shares)				(315,441)
Shares withheld related to net share settlement	(4,255)			$ (3)		(4,252)
Repurchase of common stock (in shares)									1,527,354
Repurchase of common stock	(17,651)								$ (17,651)
Stock-based compensation expense	41,821					41,821
Net income	45,870						45,870
Other comprehensive income (loss)	(15,838)							(15,838)
Ending balance (in shares) at Dec. 31, 2024		19,891,464	70,032,694	33,215,441	70,032,694
Ending balance at Dec. 31, 2024	$ 496,919			$ 332	$ 700	726,917	(44,114)	(25,389)	$ (161,527)
Ending balance (in shares) at Dec. 31, 2024	13,323,977								13,323,977
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock for settlement of equity awards (in shares)				3,382,721
Issuance of common stock for settlement of equity awards	$ 8,588			$ 33		8,555
Shares withheld related to net share settlement (in shares)				(698,923)
Shares withheld related to net share settlement	(10,364)			$ (6)		(10,358)
Conversion from Class B to Class A Common Stock (in shares)				15,000,000	(15,000,000)
Conversion from Class B to Class A Common Stock				$ 150	$ (150)
Repurchase of common stock (in shares)									2,112,247
Repurchase of common stock	(27,782)								$ (27,782)
Stock-based compensation expense	29,659					29,659
Net income	102,275						102,275
Other comprehensive income (loss)	694							694
Ending balance (in shares) at Dec. 31, 2025		35,463,015	55,032,694	50,899,239	55,032,694
Ending balance at Dec. 31, 2025	$ 599,989			$ 509	$ 550	$ 754,773	$ 58,161	$ (24,695)	$ (189,309)
Ending balance (in shares) at Dec. 31, 2025	15,436,224								15,436,224

Shareholders' Equity (Details)	12 Months Ended
Shareholders' Equity (Details)	Dec. 31, 2025 class vote $ / shares shares	Dec. 31, 2024 $ / shares shares
Subsidiary, Sale of Stock [Line Items]
Classes of ownership interests authorized \| class	3
Preferred stock, authorized (in shares)	250,000,000
Preferred stock, par value (in usd per share) \| $ / shares	$ 0.01
Class B convertible common stock
Subsidiary, Sale of Stock [Line Items]
Common stock, shares authorized (in shares)	250,000,000	250,000,000
Common stock, par value (in usd per share) \| $ / shares	$ 0.01	$ 0.01
Number of votes per share \| vote	10
Common stock, conversion ratio	1
Common stock, conversion period	7 years
Class B convertible common stock \| Common stock
Subsidiary, Sale of Stock [Line Items]
Conversion from Class B to Class A Common Stock (in shares)	15,000,000
Class A common stock
Subsidiary, Sale of Stock [Line Items]
Common stock, shares authorized (in shares)	2,500,000,000	2,500,000,000
Common stock, par value (in usd per share) \| $ / shares	$ 0.01	$ 0.01
Number of votes per share \| vote	1
Class A common stock \| Common stock
Subsidiary, Sale of Stock [Line Items]
Conversion from Class B to Class A Common Stock (in shares)	(15,000,000)

Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Statement of Comprehensive Income [Abstract]
Net income	$ 102,275	$ 45,870	$ 45,690
Unrealized gain (loss) on derivative contracts, net	1,985	(3,333)	0
Retirement benefit reserves, net	1,222	(551)	790
Foreign currency translation adjustment	(2,513)	(11,954)	306
Comprehensive income	$ 102,969	$ 30,032	$ 46,786

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Long-Term Debt - Schedule of Maturity of Debt (Details) $ in Thousands	Dec. 31, 2025 USD ($)
Long-term Debt, Fiscal Year Maturity [Abstract]
2026	$ 21,938
2027	220,050
Total	$ 241,988

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024
Current assets:
Cash and cash equivalents	$ 211,676	$ 192,166
Accounts receivable, net of allowance for credit losses of $911 and $1,299, respectively	254,053	198,996
Income tax receivable	524	912
Prepaid expenses and other current assets	42,994	43,278
Total current assets	509,247	435,352
Noncurrent assets:
Property and equipment, net	95,426	66,775
Operating lease right-of-use assets	53,167	47,334
Deferred tax assets	12,366	8,431
Intangibles	153,490	172,525
Goodwill	219,533	216,791
Other noncurrent assets	7,536	6,090
Total noncurrent assets	541,518	517,946
Total assets	1,050,765	953,298
Current liabilities:
Accounts payable and accrued liabilities	45,242	53,403
Accrued payroll and employee-related liabilities	64,549	54,160
Current portion of debt	21,559	14,809
Current portion of operating lease liabilities	19,284	16,087
Current portion of income tax payable	9,354	9,839
Deferred revenue	3,273	3,727
Total current liabilities	163,261	152,025
Noncurrent liabilities:
Income tax payable	9,752	6,496
Long-term debt	219,798	241,357
Operating lease liabilities	37,086	32,946
Accrued payroll and employee-related liabilities	6,575	6,425
Deferred tax liabilities	14,304	17,046
Other noncurrent liabilities	0	84
Total noncurrent liabilities	287,515	304,354
Total liabilities	450,776	456,379
Commitments and Contingencies (See Note 10)
Shareholders’ equity:
Additional paid-in capital	754,773	726,917
Retained earnings (Accumulated deficit)	58,161	(44,114)
Accumulated other comprehensive loss	(24,695)	(25,389)
Treasury stock, at cost with 15,436,224 and 13,323,977 shares, respectively	(189,309)	(161,527)
Total shareholders’ equity	599,989	496,919
Total liabilities and shareholders’ equity	1,050,765	953,298
Class A common stock
Shareholders’ equity:
Common stock	509	332
Class B convertible common stock
Shareholders’ equity:
Common stock	$ 550	$ 700

Cybersecurity Risk Management and Strategy Disclosure	12 Months Ended
Cybersecurity Risk Management and Strategy Disclosure	Dec. 31, 2025
Cybersecurity Risk Management, Strategy, and Governance [Line Items]
Cybersecurity Risk Management Processes for Assessing, Identifying, and Managing Threats [Text Block]	We have developed a comprehensive cybersecurity program, modeled after the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF), that forms a critical component of our overall risk management and business strategy and provides for a methodological approach to identifying, assessing and managing material risks from cybersecurity threats. Our risk assessment protocol considers both probability of occurrence and potential impact to our business and is predicated on the pillars of risk identification, analysis and mitigation. Execution of our cybersecurity program is coordinated by our management, dedicated cybersecurity employees and third-party providers. While no particular cybersecurity risk or incident has unilaterally influenced our strategy, we allocate a portion of our operational and capital budgets towards sustaining and improving our cybersecurity defense posture, in addition to maintaining tailored insurance coverage. We value the importance of safeguarding digital assets, ensuring trust, and operational continuity amidst evolving threats. By prioritizing cybersecurity, we endeavor to protect our interests and uphold our commitment to our stakeholders’ security and privacy. To evaluate the adequacy of our cybersecurity program, we apply various assessment techniques, such as continuous asset audit, vulnerability management, external attack surface management, source code review, a bug bounty program, threat hunting, red-team exercises, and direct engagement with functional leaders. We routinely examine our cybersecurity defenses through automated and manual vulnerability scanning to identify and correct critical vulnerabilities. In addition, we conduct regular testing to evaluate our security posture and the adequacy of our policy as a whole. We compare our cybersecurity program against industry standards and established frameworks, such as the NIST and Center for Internet Security. Further, we engage in cyber incident simulation exercises executed by senior management and IT/Information Security personnel, involving hypothetical cybersecurity incidents to test our cyber incident response processes. In addition to the foregoing internal review of our cybersecurity program, we periodically engage independent third parties to assess the risks associated with our information technology resources and information assets. Among other things, these independent parties analyze the effectiveness of controls over information technology resources and conduct penetration tests and scanning exercises to assess the performance of our cybersecurity systems and processes for qualifications under recognized industry standards and for annual certification under Payment Card Industry Data Security Standard (PCI DSS), HITRUST, SOC 2 Type II, and ISO 27001. We memorialize our findings and review the results of these assessments with management and, where appropriate, our Board of Directors. Relevant modifications are incorporated into our cybersecurity framework to ensure that our systems functionally align with our cybersecurity strategies. Additionally, as the threat environment evolves, we have continued to refine our cybersecurity program in response to prior cyber incidents that have specifically impacted us, and that have more expansively impacted other companies; for example, we have recently instituted an incentive program for reporting of fraud threats and modified our employee training programs. Furthermore, we engage third-party vendors to support our cybersecurity program. Prior to onboarding, we review the cybersecurity risk profile of third party vendors to ensure that they employ appropriate safeguards to comply with our internal standards and current industry regulations. We classify IT service providers according to their risk and independently audit their security controls on a recurring basis based on the types of services provided and the extent and type of data accessed or processed by a third-party vendor. Furthermore, in certain instances, we include contractual provisions in our agreements with such vendors to implement best practices with respect to data and cybersecurity, as well as to provide us with rights to assess, monitor, audit and test such vendors’ cybersecurity programs and practices and to mandate notice requirements in the event of a breach. We also closely monitor and manage third-party access to our internal systems and data. For a discussion of how risks from cybersecurity threats affect our business, see Part I, Item 1A. “Risk Factors – Unauthorized or improper disclosure of personal or other sensitive information, or security breaches and incidents, whether inadvertent or purposeful, including as the result of a cyber-attack, could result in liability and harm our reputation, each of which could adversely affect our business, financial condition, results of operations and prospects” in this Annual Report.
Cybersecurity Risk Management Processes Integrated [Flag]	true
Cybersecurity Risk Management Processes Integrated [Text Block]	We have developed a comprehensive cybersecurity program, modeled after the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF), that forms a critical component of our overall risk management and business strategy and provides for a methodological approach to identifying, assessing and managing material risks from cybersecurity threats. Our risk assessment protocol considers both probability of occurrence and potential impact to our business and is predicated on the pillars of risk identification, analysis and mitigation. Execution of our cybersecurity program is coordinated by our management, dedicated cybersecurity employees and third-party providers.
Cybersecurity Risk Management Third Party Engaged [Flag]	true
Cybersecurity Risk Third Party Oversight and Identification Processes [Flag]	true
Cybersecurity Risk Materially Affected or Reasonably Likely to Materially Affect Registrant [Flag]	false
Cybersecurity Risk Board of Directors Oversight [Text Block]	Our Board of Directors and management closely coordinate to execute on our cybersecurity strategy. Our Board of Directors oversees cybersecurity risk management as part of its oversight of our risk management framework, while the Audit Committee has primary responsibility for management of the risks facing our Company and oversight of the measures initiated by management to monitor and control such risks and reports to the Board of Directors. Our management team is responsible for the day-to-day oversight and management of cybersecurity risks, supported by our dedicated professionals responsible for cybersecurity, fraud, and compliance. In 2026, we enhanced our cybersecurity governance structure with the addition of a Chief Information Security Officer (CISO) who reports directly to our Chief Executive Officer. Our CISO has primary responsibility for the day-to-day management of cybersecurity risks, leads the Information Security department, and operationalizes our Information Security Management System. Our CISO also leads our Information Security Council, which is composed of IT functional leads and is responsible for the periodic review of cybersecurity risks and operations of the information security management system. The CIO and CISO meet regularly with the Audit Committee to review the company’s management of information security risks, and the Audit Committee evaluates the adequacy of the Company’s IT security program, compliance and controls with our CIO. Additionally, our Enterprise Risk Management Committee, which is composed of certain of our senior management, legal and operations teammates, provides senior management with sponsorship and guidance to ensure that overall risk management objectives are achieved, and our Enterprise Risk Management Committee regularly reports to the Board of Directors on matters within its purview. Our current CISO has 38 years of management experience which includes 24 years of IT service delivery and global Cyber Operations and has an established track record for managing multi-shore, global information security teams that align and certify to the industry best practices as prescribed by the NIST Cyber Security Framework, NIST 800-53, and the International Standard Organization (ISO). We also have a Division Vice President of Information Security (DVP, Information Security) with substantial experience in cybersecurity operations, risk assurance and internal audit. Additionally, he holds multiple professional certifications including CISSP (certified information systems security professional), CISA (certified information systems auditor), CIA (certified internal auditor), CCSP (certified cloud security professional) and CRMA (certification in risk management assurance). We have also developed an incident response plan, designed to identify suspected or confirmed information security or cybersecurity events based on the expected risk an event presents, and expediently move such information through the appropriate personnel and channels. The plan details the sequence of steps and relevant personnel, roles, communication procedures, and incident response process flows to be used in the event of an applicable incident. Our Disclosure Committee, which is composed of certain of our senior management, legal and operations teammates, plays an integral role in this process, by supervising external reporting of cybersecurity incidents. Among other items, our procedures require calling an ad hoc committee meeting within 24 hours of incident identification for incident materiality assessment and determination.
Cybersecurity Risk Board Committee or Subcommittee Responsible for Oversight [Text Block]	Our Board of Directors oversees cybersecurity risk management as part of its oversight of our risk management framework, while the Audit Committee has primary responsibility for management of the risks facing our Company and oversight of the measures initiated by management to monitor and control such risks and reports to the Board of Directors. Our management team is responsible for the day-to-day oversight and management of cybersecurity risks, supported by our dedicated professionals responsible for cybersecurity, fraud, and compliance. In 2026, we enhanced our cybersecurity governance structure with the addition of a Chief Information Security Officer (CISO) who reports directly to our Chief Executive Officer. Our CISO has primary responsibility for the day-to-day management of cybersecurity risks, leads the Information Security department, and operationalizes our Information Security Management System. Our CISO also leads our Information Security Council, which is composed of IT functional leads and is responsible for the periodic review of cybersecurity risks and operations of the information security management system.
Cybersecurity Risk Process for Informing Board Committee or Subcommittee Responsible for Oversight [Text Block]	The CIO and CISO meet regularly with the Audit Committee to review the company’s management of information security risks, and the Audit Committee evaluates the adequacy of the Company’s IT security program, compliance and controls with our CIO. Additionally, our Enterprise Risk Management Committee, which is composed of certain of our senior management, legal and operations teammates, provides senior management with sponsorship and guidance to ensure that overall risk management objectives are achieved, and our Enterprise Risk Management Committee regularly reports to the Board of Directors on matters within its purview.
Cybersecurity Risk Role of Management [Text Block]	Our Board of Directors and management closely coordinate to execute on our cybersecurity strategy. Our Board of Directors oversees cybersecurity risk management as part of its oversight of our risk management framework, while the Audit Committee has primary responsibility for management of the risks facing our Company and oversight of the measures initiated by management to monitor and control such risks and reports to the Board of Directors. Our management team is responsible for the day-to-day oversight and management of cybersecurity risks, supported by our dedicated professionals responsible for cybersecurity, fraud, and compliance. In 2026, we enhanced our cybersecurity governance structure with the addition of a Chief Information Security Officer (CISO) who reports directly to our Chief Executive Officer. Our CISO has primary responsibility for the day-to-day management of cybersecurity risks, leads the Information Security department, and operationalizes our Information Security Management System. Our CISO also leads our Information Security Council, which is composed of IT functional leads and is responsible for the periodic review of cybersecurity risks and operations of the information security management system. The CIO and CISO meet regularly with the Audit Committee to review the company’s management of information security risks, and the Audit Committee evaluates the adequacy of the Company’s IT security program, compliance and controls with our CIO. Additionally, our Enterprise Risk Management Committee, which is composed of certain of our senior management, legal and operations teammates, provides senior management with sponsorship and guidance to ensure that overall risk management objectives are achieved, and our Enterprise Risk Management Committee regularly reports to the Board of Directors on matters within its purview.
Cybersecurity Risk Management Positions or Committees Responsible [Flag]	true
Cybersecurity Risk Management Positions or Committees Responsible [Text Block]	Our Board of Directors oversees cybersecurity risk management as part of its oversight of our risk management framework, while the Audit Committee has primary responsibility for management of the risks facing our Company and oversight of the measures initiated by management to monitor and control such risks and reports to the Board of Directors. Our management team is responsible for the day-to-day oversight and management of cybersecurity risks, supported by our dedicated professionals responsible for cybersecurity, fraud, and compliance. In 2026, we enhanced our cybersecurity governance structure with the addition of a Chief Information Security Officer (CISO) who reports directly to our Chief Executive Officer. Our CISO has primary responsibility for the day-to-day management of cybersecurity risks, leads the Information Security department, and operationalizes our Information Security Management System. Our CISO also leads our Information Security Council, which is composed of IT functional leads and is responsible for the periodic review of cybersecurity risks and operations of the information security management system.
Cybersecurity Risk Management Expertise of Management Responsible [Text Block]	Our current CISO has 38 years of management experience which includes 24 years of IT service delivery and global Cyber Operations and has an established track record for managing multi-shore, global information security teams that align and certify to the industry best practices as prescribed by the NIST Cyber Security Framework, NIST 800-53, and the International Standard Organization (ISO). We also have a Division Vice President of Information Security (DVP, Information Security) with substantial experience in cybersecurity operations, risk assurance and internal audit. Additionally, he holds multiple professional certifications including CISSP (certified information systems security professional), CISA (certified information systems auditor), CIA (certified internal auditor), CCSP (certified cloud security professional) and CRMA (certification in risk management assurance).
Cybersecurity Risk Process for Informing Management or Committees Responsible [Text Block]	We have also developed an incident response plan, designed to identify suspected or confirmed information security or cybersecurity events based on the expected risk an event presents, and expediently move such information through the appropriate personnel and channels. The plan details the sequence of steps and relevant personnel, roles, communication procedures, and incident response process flows to be used in the event of an applicable incident. Our Disclosure Committee, which is composed of certain of our senior management, legal and operations teammates, plays an integral role in this process, by supervising external reporting of cybersecurity incidents. Among other items, our procedures require calling an ad hoc committee meeting within 24 hours of incident identification for incident materiality assessment and determination.
Cybersecurity Risk Management Positions or Committees Responsible Report to Board [Flag]	true

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Dec. 31, 2025 shares
Trading Arrangements, by Individual
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Claudia Walsh [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On November 21, 2025, Claudia Walsh, our General Counsel and Corporate Secretary, adopted a Rule 10b5-1 trading arrangement (the “Walsh 10b5-1 Plan”), which provides for the potential sale of up to 40,000 shares of the Company’s Class A Common Stock (subject to reduction for any shares withheld to satisfy tax withholding obligations). The Walsh 10b5-1 Plan is intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Exchange Act and unless otherwise terminated pursuant to its terms, provides for sales from March 16, 2026 to August 1, 2026 or an earlier date on which all shares thereunder are sold.
Name	Claudia Walsh
Title	General Counsel and Corporate Secretary
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	November 21, 2025
Expiration Date	August 1, 2026
Arrangement Duration	138 days
Aggregate Available	40,000
Stephan Daoust [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On December 15, 2025, Stephan Daoust, our Chief Operating Officer, adopted a Rule 10b5-1 trading arrangement (the “Daoust 10b5-1 Plan”), which provides for the potential sale of up to 356,209 shares of the Company’s Class A Common Stock, including shares obtained from the exercise of vested stock options and the vesting of restricted stock units (subject to reduction for (i) any shares withheld to satisfy tax withholding obligations and (ii) any shares sold under Mr. Daoust’s 10b5-1 trading arrangement dated November 25, 2024 (the “Prior Daoust 10b5-1 Plan”) between the entry into the Daoust 10b5-1 Plan on December 15, 2025 and the expiration of the Prior Daoust 10b5-1 Plan on February 28, 2026). The Daoust 10b5-1 Plan is intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Exchange Act and unless otherwise terminated pursuant to its terms, provides for sales from March 16, 2026 to December 31, 2026 or an earlier date on which all shares thereunder are sold.
Name	Stephan Daoust
Title	Chief Operating Officer
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	December 15, 2025
Expiration Date	December 31, 2026
Arrangement Duration	290 days
Aggregate Available	356,209
Balaji Sekar [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On December 15, 2025, Balaji Sekar, our Chief Financial Officer, modified his Rule 10b5-1 trading arrangement (the “Sekar 10b5-1 Plan”), originally adopted on November 23, 2025, which, as modified, provides for the potential sale of up to 205,008 shares of the Company’s Class A Common Stock, including shares obtained from the vesting of restricted stock units (subject to reduction for any shares withheld to satisfy tax withholding obligations). The Sekar 10b5-1 Plan is intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Exchange Act and unless otherwise terminated pursuant to its terms, provides for sales from March 16, 2026 to January 10, 2027 or an earlier date on which all shares thereunder are sold.
Name	Balaji Sekar
Title	Chief Financial Officer
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	November 23, 2025
Expiration Date	January 10, 2027
Arrangement Duration	300 days
Aggregate Available	205,008
Jarrod Johnson [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On December 15, 2025, Jarrod Johnson, our Chief Customer Officer, adopted a Rule 10b5-1 trading arrangement (the “Johnson 10b5-1 Plan”), which provides for the potential sale of up to 44,233 shares of the Company’s Class A Common Stock, including shares obtained from the vesting of restricted stock units (subject to reduction for (i) any shares withheld to satisfy tax withholding obligations and (ii) any shares sold under Mr. Johnson’s 10b5-1 trading arrangement dated September 15, 2025 (the “Prior Johnson 10b5-1 Plan”) between the entry into the Johnson 10b5-1 Plan on December 15, 2025 and the expiration of the Prior Johnson 10b5-1 Plan on March 31, 2026). The Johnson 10b5-1 Plan is intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Exchange Act and unless otherwise terminated pursuant to its terms, provides for sales from April 1, 2026 to September 30, 2026 or an earlier date on which all shares thereunder are sold.
Name	Jarrod Johnson
Title	Chief Customer Officer
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	December 15, 2025
Expiration Date	September 30, 2026
Arrangement Duration	182 days
Aggregate Available	44,233

Commitments and Contingencies	12 Months Ended
Commitments and Contingencies	Dec. 31, 2025
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal Proceedings The Company is subject to various legal proceedings, claims, and litigation arising in the ordinary course of business. Although the outcomes of such matters cannot be predicted with certainty, the Company believes that resolution of all such pending matters will not, either individually or in the aggregate, have a material adverse effect on its business, operating results, cash flows, or financial condition. However, given the inherent unpredictability of litigations, arbitrations, claims, inquiries, investigations and proceedings, it is possible that an adverse outcome in certain matters could have a material adverse effect on our business, operating results, cash flows, or financial condition in any future period. In addition, there can be no assurance that material losses will not be incurred from claims where potential losses have not yet been determined to be probable or possible and reasonably estimable. On February 23, 2022, a purported class action lawsuit captioned Lozada v. TaskUs, Inc. et al. (No. 22-cv-1479-JPC), was filed in the United States District Court for the Southern District of New York against the Company, our Chief Executive Officer, our President, and our Chief Financial Officer. The complaint alleged that the registration statement filed in connection with the Company’s initial public offering (“IPO”) and the Company’s second and third quarter 2021 earnings calls contained materially false and misleading information in violation of the federal securities laws. On October 20, 2022, the court entered an order appointing Humberto Lozada as lead plaintiff in the lawsuit. On December 16, 2022, lead plaintiff filed an amended complaint, alleging additional misstatements in certain of the Company’s 2021 earnings releases filed on Form 8-K and at an investor conference, and asserting additional securities claims, including against members of TaskUs’s Board of Directors as well as BCP FC Aggregator L.P. The complaint sought unspecified damages and an award of costs and expenses, including reasonable attorneys’ fees, as well as equitable relief. On February 17, 2023, TaskUs and the other named defendants filed a motion to dismiss. On October 16, 2023, the plaintiffs voluntarily dismissed with prejudice certain claims based on certain theories of liability. On February 24, 2025, the Company entered into a Stipulation and Agreement of Settlement (the “Settlement Agreement”), which the Court preliminarily approved on June 13, 2025. A settlement hearing took place on October 16, 2025. On December 4, 2025, the Court granted final approval of the settlement and entered a judgment pursuant to the settlement. The Settlement Agreement includes a combined payment by defendants of $17.5 million, inclusive of plaintiffs’ attorneys’ fees and expenses, and a full and complete release of all claims. The Company's insurance retention and policies fully funded the settlement amount in July 2025. The defendants entered into the Settlement Agreement solely to eliminate the burden, expense, uncertainty, and risk of further litigation and have denied, and continue to deny, any and all allegations of liability or wrongdoing. On January 15, 2025, putative TaskUs stockholder James Eaton filed a derivative lawsuit in the Court of Chancery of the State of Delaware, captioned Eaton v. Maddock, et al. (C.A. No. 2025-0043-NAC), purportedly on behalf of the Company against certain current and former members of its Board of Directors. Eaton previously delivered a demand pursuant to 8 Del. C. §220 on TaskUs on July 3, 2024, which the Company responded to on September 16, 2024. The Eaton complaint includes allegations similar to those in the Lozada case and asserts a claim for breach of fiduciary duty. In particular, the complaint alleges that TaskUs’s public filings included misstatements regarding its low employee attrition rate and high Glassdoor rating in the lead-up periods to the Company’s IPO and secondary public offering in October 2021 (“SPO”). The complaint includes one count for breach of fiduciary duty and alleges that because of TaskUs’s breach, the Company has suffered damages in the form of: (1) legal fees associated with the Lozada litigation; (2) loss of reputation and goodwill; (3) costs associated with investigations into the misstatement allegations; (4) money used to facilitate the IPO and SPO; (5) insider profits derived from the IPO and SPO; and (6) loss of Company revenue and profits. On June 5, 2025, the parties moved to stay the action, which the Court granted on June 6, 2025. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. On March 6, 2025, putative TaskUs stockholder Kalvin Tucker filed a derivative lawsuit in the United States District Court for the Southern District of New York, captioned Tucker v. Dixit, et al. (No. 25-cv-01875), purportedly on behalf of the Company against certain current and former members of its Board of Directors. The Tucker complaint includes allegations that are substantially similar to those in the Eaton case and asserts claims for contribution, breach of fiduciary duty, aiding and abetting breaches of fiduciary duty, unjust enrichment, and waste. On June 10, 2025, the parties moved to stay the action, which the Court granted on June 11, 2025. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. On May 27, 2025, a purported class action captioned Nelson Estrada, individually and on behalf of all others similarly situated v. TaskUs, Inc., was filed in the United States District Court for the Southern District of New York against the Company. An amended complaint was filed on September 16, 2025 that added additional plaintiffs Allen Joo, Tiba Parsa, Tim Reynolds, and Craig Burson. The amended complaint alleges that plaintiffs’ data was implicated in a Coinbase data breach announced on May 14, 2025, that the breach involved TaskUs employees providing overseas support services to Coinbase who improperly accessed information related to his account, and that a subset of the plaintiffs had cryptocurrency assets stolen in ways that they allege was related to the breach. The amended complaint asserts claims for negligence, negligent hiring/supervision, conversion, fraud, breach of implied contract, unjust enrichment, declaratory and injunctive relief, violation of the unfair and deceptive trade law statutes of various states, and violation of the California Consumer Privacy Act. Plaintiff seeks to certify a class of all persons in the United States whose personally identifiable information was compromised in the Coinbase data breach, as well as a similarly defined California sub-class, and a sub-class of individuals whose cryptocurrency assets were stolen by those who received personally identifiable information as a result of the breach. Plaintiffs request damages, pre- and post-judgment interest, attorneys’ fees, and any other relief allowable under law. On October 30, 2025, the Company filed a motion to dismiss the amended complaint, which is currently pending. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. On October 24, 2025, an amended complaint was filed in the consolidated proceedings captioned In re Coinbase Customer Data Security Breach Litigation in the United States District Court for the Southern District of New York. This action contains multiple proceedings that were originally filed against Coinbase and were subsequently consolidated into a single multi-district litigation. The amended complaint named the Company as a defendant, in addition to Coinbase Global, Inc., Coinbase, Inc., and ten “John Doe” defendants to represent currently unknown other entities, and alleged that plaintiffs’ data was implicated in a Coinbase data breach announced on May 14, 2025 and that the breach involved TaskUs employees providing overseas support services to Coinbase who improperly accessed information related to his account. The amended complaint asserted claims against both the Company and Coinbase for negligence, gross negligence, breach of implied contract, unjust enrichment, violations of the statutes of various states that require timely notice be provided following a data breach, and violations of the consumer protection statutes of various states. The amended complaint also brought claims for breach of fiduciary duty and declaratory judgment that are directed at Coinbase. Plaintiffs sought to certify a class of all persons in the United States whose personally identifiable information was compromised in the Coinbase data breach, as well as similarly defined sub-classes for California, Colorado, Maine, Massachusetts, New York, South Carolina, Texas, Washington, and Wisconsin. Plaintiffs requested damages, pre- and post-judgment interest, attorneys’ fees, and any other relief allowable under law. On January 15, 2026, a Consolidated Class Action Complaint was filed, removing TaskUs as a defendant. Accordingly, no claims against the Company remain in this litigation. On September 16, 2022, a lawsuit captioned My Choice Software, LLC vs. TaskUs, Inc., Tassilo Heinrich, Shopify, Inc., Shopify Holdings (USA) Inc., Shopify (USA) Inc., Does 1-50, No. 22-cv-1710 was filed in the United States District Court, Central District of California. The complaint alleges the defendants profited off of the plaintiff's information in connection with a 2020 Shopify data breach. The complaint seeks unspecified damages and an award of costs and expenses, including reasonable attorneys’ fees, as well as equitable and injunctive relief. On February 13, 2023, the Company filed a motion to dismiss the amended complaint. In May 2023, the Court issued an Order dismissing certain parties, staying the case as to the Company and denying as moot the Company's previously filed motion to dismiss. This case is currently stayed. The Company is unable to predict, with a reasonable degree of certainty, the likely outcome of this litigation. Indemnification In addition, in the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which we agree to indemnify clients, vendors and other business partners with respect to certain matters, including, but not limited to, losses arising out of breach of such agreements, cybersecurity breach, services to be provided by us or from intellectual property infringement claims made by third parties. Historically, we have not experienced significant losses on these types of indemnification obligations; however, the Company may incur significant losses related to such indemnification obligations in the future.

Insider Trading Policies and Procedures	12 Months Ended
Insider Trading Policies and Procedures	Dec. 31, 2025
Insider Trading Policies and Procedures [Line Items]
Insider Trading Policies and Procedures Adopted	true

Segment Information - Narrative (Details)	12 Months Ended
Segment Information - Narrative (Details)	Dec. 31, 2025 segment
Segment Reporting [Abstract]
Number of reportable segments	1

Consolidated Statements of Income - USD ($) $ in Thousands	12 Months Ended
Consolidated Statements of Income - USD ($) $ in Thousands	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Income Statement [Abstract]
Revenue from Contract with Customer, Product and Service [Extensible Enumeration]	Service [Member]	Service [Member]	Service [Member]
Service revenue	$ 1,183,547	$ 994,985	$ 924,365
Operating expenses:
Cost of services	736,361	602,898	538,745
Selling, general, and administrative expense	244,888	239,585	228,523
Depreciation	41,164	40,223	40,391
Amortization of intangible assets	19,983	19,935	20,346
Loss (gain) on disposal of assets	525	(80)	1,322
Total operating expenses	1,042,921	902,561	829,327
Operating income	140,626	92,424	95,038
Other income, net	(14,433)	(3,306)	(1,711)
Financing expenses	18,385	21,549	21,717
Income before income taxes	136,674	74,181	75,032
Provision for income taxes	34,399	28,311	29,342
Net income	$ 102,275	$ 45,870	$ 45,690
Net income per common share:
Basic (in usd per share)	$ 1.14	$ 0.52	$ 0.49
Diluted (in usd per share)	$ 1.10	$ 0.50	$ 0.48
Weighted-average number of common shares outstanding:
Basic (in shares)	90,026,126	88,912,835	93,938,931
Diluted (in shares)	93,025,189	92,304,270	96,173,071

Commitments and Contingencies (Details) $ in Millions	Dec. 04, 2025 USD ($)	Oct. 24, 2025 defendant
Business Combination [Line Items]
Number of "John Doe" defendants \| defendant		10
Settled Litigation \| Lozada vs. TaskUs, Inc.
Business Combination [Line Items]
Settlement amount \| $	$ 17.5

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Stock-Based Compensation - Summary of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 29,659	$ 41,821	$ 52,759
Cost of services
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	1,061	2,182	3,269
Selling, general, and administrative expense
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 28,598	$ 39,639	$ 49,490

Property and Equipment, net (Tables)

12 Months Ended

Dec. 31, 2025

Property, Plant and Equipment [Abstract]

Schedule of Property and Equipment

The components of Property and equipment, net at December 31, 2025 and 2024 were as follows:


(in thousands)	December 31, 2025		December 31, 2024
Leasehold improvements	$	106,515	$	76,171
Technology and computers	127,227		115,816
Furniture and fixtures	13,224		8,480
Construction in process	9,681		5,476
Other property and equipment	24,443		16,260
Property and equipment, gross	281,090		222,203
Accumulated depreciation	(185,664)		(155,428)
Property and equipment, net	$	95,426	$	66,775

Schedule of Property and Equipment by Geographic Areas

The table below presents the Company’s total property and equipment by geographic location as of December 31, 2025 and 2024:


(in thousands)	December 31, 2025		December 31, 2024
Philippines	$	34,205	$	22,888
United States	6,620		7,116
India	24,549		11,830
Colombia	18,667		12,950
Rest of World	11,385		11,991
Property and equipment, net	$	95,426	$	66,775

Long-Term Debt - Narrative (Details) - USD ($)	Sep. 07, 2022	Dec. 31, 2025	Dec. 31, 2024
Debt Instrument [Line Items]
Debt financing fees		$ 631,000	$ 1,010,000
Long term debt, gross		241,988,000
2022 Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Basis spread on variable rate	2.25%
2022 Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR) \| Minimum
Debt Instrument [Line Items]
Stated interest rate	0.00%
2022 Credit Agreement \| Line of Credit \| Base Rate
Debt Instrument [Line Items]
Basis spread on variable rate	1.25%
2022 Credit Agreement \| Line of Credit \| Base Rate \| Minimum
Debt Instrument [Line Items]
Stated interest rate	1.00%
2022 Credit Agreement \| Line of Credit \| Secured Debt
Debt Instrument [Line Items]
Debt instrument, face amount	$ 270,000,000.0
Debt financing fees	$ 1,900,000
Long term debt, gross		$ 241,988,000	$ 257,176,000
Effective interest rate		6.022%
2022 Credit Agreement \| Line of Credit \| Secured Debt \| Year One
Debt Instrument [Line Items]
Percentage of original principal amount	0.25%
2022 Credit Agreement \| Line of Credit \| Secured Debt \| Year Two
Debt Instrument [Line Items]
Percentage of original principal amount	0.625%
2022 Credit Agreement \| Line of Credit \| Secured Debt \| Year Three
Debt Instrument [Line Items]
Percentage of original principal amount	1.25%
2022 Credit Agreement \| Line of Credit \| Secured Debt \| Year Four
Debt Instrument [Line Items]
Percentage of original principal amount	1.875%
2022 Credit Agreement \| Line of Credit \| Secured Debt \| Year Five
Debt Instrument [Line Items]
Percentage of original principal amount	2.50%
2022 Credit Agreement \| Line of Credit \| Revolving Credit Facility
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity	$ 190,000,000.0
Debt financing fees	$ 1,100,000
Long term debt, gross		$ 0
Line of credit facility, remaining borrowing capacity		$ 190,000,000.0
Line of credit facility, commitment fee percent	0.40%
2022 Credit Agreement \| Line of Credit \| Letter of Credit
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity	$ 15,000,000.0
2022 Credit Agreement \| Line of Credit \| Bridge Loan
Debt Instrument [Line Items]
Line of credit facility, maximum borrowing capacity	$ 15,000,000.0

Revenue from Contracts with Customers - Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance, beginning of year	$ 1,299	$ 1,978	$ 3,422
Provision for credit losses	1,016	(15)	103
Uncollectible receivables written-off	(1,404)	(664)	(1,547)
Balance, end of year	$ 911	$ 1,299	$ 1,978

Goodwill and Intangibles - Narrative (Details) - USD ($)	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Impairment charge of intangible assets	$ 0	$ 0	$ 0

Income Taxes - Summary of Provision For (Benefit From) Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Current:
Federal	$ 16,828	$ 16,716	$ 20,676
State	4,750	5,044	6,328
Foreign	20,294	17,440	10,297
Total current tax expense	41,872	39,200	37,301
Deferred:
Federal	(3,725)	(6,706)	(8,377)
State	(821)	(386)	(1,060)
Foreign	(2,927)	(3,797)	1,478
Total deferred tax benefit	(7,473)	(10,889)	(7,959)
Total provision for income taxes	$ 34,399	$ 28,311	$ 29,342

Subsequent Events (Details) - Subsequent Event - USD ($)	Mar. 05, 2026	Feb. 25, 2026
Subsequent Event [Line Items]
Common stock dividend declared (in usd per share)		$ 3.65
Common stock dividends		$ 333,000,000.0
2026 Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR)
Subsequent Event [Line Items]
Basis spread on variable rate	2.75%
2026 Credit Agreement \| Line of Credit \| Secured Overnight Financing Rate (SOFR) \| Minimum
Subsequent Event [Line Items]
Stated interest rate	0.00%
2026 Credit Agreement \| Line of Credit \| Base Rate
Subsequent Event [Line Items]
Basis spread on variable rate	1.75%
2026 Credit Agreement \| Line of Credit \| Base Rate \| Minimum
Subsequent Event [Line Items]
Stated interest rate	1.00%
2026 Credit Agreement \| Line of Credit \| Secured Debt
Subsequent Event [Line Items]
Debt instrument, face amount	$ 500,000,000.0
2026 Credit Agreement \| Line of Credit \| Revolving Credit Facility
Subsequent Event [Line Items]
Line of credit facility, maximum borrowing capacity	$ 100,000,000.0

Shareholders' Equity	12 Months Ended
Shareholders' Equity	Dec. 31, 2025
Equity [Abstract]
Shareholders' Equity	Shareholders’ Equity Conversion from Class B to Class A Common Stock On May 23, 2025, the Co-Founders and Blackstone converted 15,000,000 shares of Class B common stock to Class A common stock. Amendment and Restatement of Certificate of Incorporation The Company’s amended and restated certificate of incorporation authorized three classes of ownership interests: (i) 250,000,000 shares of preferred stock, par value $0.01 per share, (ii) 2,500,000,000 shares of Class A common stock, par value $0.01 per share, and (iii) 250,000,000 shares of Class B common stock, par value $0.01 per share. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting, transfer and conversion rights. Voting Rights—Each share of Class A common stock is entitled to one vote per share. Each share of Class B common stock is entitled to ten votes per share and is convertible into one share of Class A common stock at any time or automatically upon certain conditions but no later than June 10, 2028 (seven years following the filing and effectiveness of the amended and restated certificate of incorporation). Dividend Rights—Subject to any preferential rights of any then outstanding preferred stock, all shares of our common stock are entitled to share equally, on a per share basis, in any dividends our Board of Directors may declare from legally available sources; provided, however, that in the event a dividend is paid in the form of shares of Class A common stock or Class B common stock, then holders of Class A common stock shall be entitled to receive shares of Class A common stock and holders of Class B common stock shall be entitled to receive shares of Class B common stock. The Company has no current plans to pay regular dividends on our common stock. Any decision to declare and pay dividends in the future will be made at the sole discretion of our Board of Directors and will depend on, among other things, our results of operations, cash requirements, financial condition, contractual restrictions and other factors that our Board of Directors may deem relevant. Because we are a holding company and have no direct operations, we will only be able to pay dividends from funds we receive from our subsidiaries. In addition, our ability to pay dividends is limited by covenants in our existing indebtedness and may be limited by the agreements governing any indebtedness we or our subsidiaries may incur in the future. Liquidation Rights—Upon our liquidation, dissolution or winding up, whether voluntary or involuntary, after payment of the debts and other liabilities of the Company and subject to the rights, if any, of the holders of any outstanding series of preferred stock or any class or series of stock having a preference over or the right to participate with the common stock, the holders of all outstanding shares of Class A common stock and Class B common stock shall be entitled to receive the remaining assets of the Company available for distribution to its shareholders ratably in proportion to the number of shares held by each such shareholder.

- Definition

The entire disclosure for equity.

+ References

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+ Details